Livecareer-Resume
Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
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Professional Summary

Exceptionally dedicated and professional Academic Advisor with over 17 years of experience working with a diverse student population. Extensive knowledge in the College of Business Administration and College of Engineering and Computer Science programs which allows me to easily advise freshmen through senior year students. Excellent mentor for new academic advisors. Able to function well independently and in coordination with other staff members.

Skills
  • Ability to teach and mentor
  • Ability to work under pressure
  • Active listening
  • Attention to detail
  • Bilingual
  • Excellent organization skills
  • Integrity
  • Reliable
  • Remote Communication Tools: TEAMS, Zoom
  • Student engagement
  • Team Building
Work History
Academic Advisor, 08/2015 to Current
Emory UniversityAtlanta, GA,
  • Provide informative and collaborative academic advising for all student classifications in the College of Business Administration and Engineering and Computer Science.
  • Use data and case management skills to identify which students from a caseload of over 330 are in need of special interventions and conduct that research.
  • Schedule meetings with at- risk students to discuss methods for improving grades and bolstering learning opportunities
  • Review student grade reports each semester to determine probation or suspension based on academic regulations of university
  • Encourage students to develop four-year plan and assist in planning an individual program of student for next term
  • Maintain up-to-date knowledge and disseminate information to students regarding University policies, degree options, program admissions criteria and degree completion requirements.
  • Teach students strategies related to academic planning and monitoring, major selection, and academic success.
  • Develop and conduct presentations for first time in college and transfer orientations, family orientation, international student orientation, and university events/activities regarding academic advising, mentoring and academic success.
  • Assist students with Financial Aid appeals, Course Substitutions and Waivers, Graduation Check/Reviews.
  • Prepare and conduct group training sessions for over 10 new academic advisors on advising seniors and conducting graduation reviews.
  • Prepare and conduct in depth training for new academic advisors on all degree programs in the College of Engineering and Computer Science.
  • Collaborate with college departments to develop tools and resources related to major selection, academic planning and academic success based on up-to-date degree plans and admission/graduation policies & criteria.
Academic Advisor I, 11/2012 to 08/2015
Brandman UniversityLemoore, CA,
  • Advise students of all majors and classifications on degree and core curriculum requirements, academic policies and procedures, career interests, financial aid satisfactory academic policy (SAP), at-risk students, and TSI policy, a state legislated program designed to improve student success in college.
  • Manage the College of Business Administration (CoBA) sophomores- juniors TSI cleared caseload by analyzing reports and maintaining student files.
  • Review CoBA entrance requirements/application process with all students.
  • Collaborate with CoBA faculty and staff to exchange information designed to help students reach their educational and career goals.
  • Manage the College of Social & Behavioral Sciences and College of Engineering & Computer Science TSI at-risk caseload by analyzing reports and enforce regulations with managing academic data.
  • Provide leadership in TSI advisement by preparing, developing, and coordinating the mentoring/training for other academic advisors.
  • Supervise, mentor, evaluate and correct other advisors' TSI advisement and enforcing their TSI compliance.
  • Maintain files on TSI policy and procedures and all activities associated with the TSI program.
  • Assure compliance with the University's Developmental Education Plan.
  • Research and notify students of TSI compliance and remediation requirements.
  • Act as a subject matter expert in TSI advisement for new and current students and university staff.
  • Review and process registration requests for Distance Education/UT Online Consortium (UTOC) through the Texas Information System.
  • Update advisement resources and student records including uploading, entering, and interpreting individual TSI exam test scores as well as large records of 100+ and creating new records in Banner for prospective students
  • Manually update students' TSI status from TSI affected to TSI cleared in the student information system.
  • Develop and conduct presentations for entering freshmen orientations, classrooms, meetings, trainings, and university events/activities regarding academic advising and TSI policy.
  • Run managed reports on caseloads and TSI on a weekly basis and distribute to other staff members.
Academic Career Advisor, 11/2004 to 11/2012
City Of Louisville, KyLouisville, KY,
  • Advise students of all classifications on degree and core curriculum requirements, academic policies and procedures, career interests, financial aid satisfactory academic policy (SAP), at-risk students, and TSI policy, a state legislated program designed to improve student success in college.
  • Manage the College of Social & Behavioral Sciences TSI at-risk caseload by analyzing reports and enforce regulations with managing academic data.
  • Maintain files on TSI policy and procedures and all activities associated with the TSI program.
  • Assure compliance with the University's Developmental Education Plan.
  • Research and notify students of TSI compliance and remediation requirements.
  • Act as a subject matter expert in TSI advisement for new and current students and university staff.
  • Review and process registration requests for Distance Education/UT Online Consortium (UTOC) through the Texas Information System.
  • Collaborate with the Concurrent Enrollment Advisor Coordinator to help serve the concurrent enrollment population and serve as her right hand in her absence.
  • Knowledge of the different standardized tests (PLAN, PSAT, TAKS, STAAR) that are administered by high schools is a must to determine exemptions and waivers.
  • This population is advised in group sessions as well as individually.
  • Update advisement resources and student records including uploading, entering, and interpreting TSI exam test scores.
  • This includes individual scores as well as large records of 100+ and creating new records in Banner for prospective students.
  • Manually update students' TSI status from TSI affected to TSI cleared in the student information system.
  • Coordinate freshmen, transfer, and concurrent enrollment orientations by creating advisement profiles for all students attending and scheduling their appointments.
  • Attend orientation check-in to screen and determine TSI status and run paperwork for walk-in students.
  • Develop and conduct presentations for entering freshmen orientations, classrooms, meetings, trainings, and university events/activities regarding academic advising and TSI policy.
Peer Advisor, 05/2004 to 11/2004
The University Of Texas Pan Am Academic AdvisingCity, STATE,
  • Promoted from work study to peer advisor to assist professional Academic Career Advisors with their student caseloads.
  • Responsibilities included:.
  • Assisted and advised students regarding educational programs, major and core curriculum requirements, probation/suspension, TSI/ACT placement, financial aid, admission requirements, and university policies.
  • Attended orientations to advise and present to new students during freshmen orientations.
  • Helped reduce waiting time for students seeking academic advisement during peak seasons by answering their questions and concerns.
  • Increased the number of students advised per day by helping professional advisors advise walk-in students.
  • Nominated for Work Study of the Year Award by Counseling/Advisement Administrative Associate and Counseling Sp Professional Development.
  • Stress Management, February 2021.
  • Mastering Time and Priorities, October 2020.
Education
Bachelor of Business Administration: Management, Expected in
The University of Texas-Pan American - ,
GPA:

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Resume Overview

School Attended

  • The University of Texas-Pan American

Job Titles Held:

  • Academic Advisor
  • Academic Advisor I
  • Academic Career Advisor
  • Peer Advisor

Degrees

  • Bachelor of Business Administration

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