Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000,

Highly accomplished and understanding primary Academic Advisor with over 17 years' combined experience in academic advising, education and leadership. Expertise in advising students, assisting with goal setting and recommending strategies to eliminate barriers to success. Demonstrated leadership skills that align educational and program objectives and facilitate communication between students, their instructors, peers and administration and staff. Proactive leader with strengths in communication and collaboration. An advocate and ally to all students by participating in ongoing training in understanding and facilitating equitable practices in advising. Develops trust and rapport with students always focusing on their success, well-being and encouraging them to achieve their goals.

  • Proficiency in Microsoft Office
  • Student recruitment knowledge
  • Student development
  • Academic monitoring
  • Academic requirements knowledge
  • Student mentorship
  • Behavior modification
  • Crisis intervention strategies
  • Data analysis and reporting
  • Listening actively
  • Cultural competency
  • Policy and procedure improvements
  • Leadership and committee participation
  • Professional Development program design, facilitation, presentation and participation
  • Maintaining and monitoring student degree plans
01/2017 to Current Academic Advisor Central State University | Wilberforce, OH,
  • Presented students with information and resources to promote academic progress and empowered students to take responsibility for academic success.
  • Advised students on course selection, pathways and career options.
  • Served as student mentor and counselor for students when academic problems and personal adjustment issues arose.
  • Scheduled meetings with at-risk students to discuss methods for improving grades and bolstering learning opportunities.
  • Encouraged students to develop four-year plan and assisted in planning and individual program of study for next term.
  • Suggested new teaching tools, training opportunities and instructional education improvements.
  • Approved pre-registration, drops, adds and withdrawals.
  • Participated in campus outreach and involvement programs such as Cardinal Reboot, Ball State Preview Days, Freshman Summer Orientation and Prospective Student Visits.
  • Examined and explored current topics and presented effective presentations.
  • Monitored student progress by discussing educational goals, grades and performance.
  • Addressed academic, attitudinal and attendance problems by referring students to institutional resources.
  • Helped students develop achievable educational career plans and assisted with creating class schedules.
  • Fielded in-person, telephone and email inquiries from students and staff.
  • Assisted students with accessing individual records and transcripts for diverse needs.
08/2013 to 05/2016 IEI Faculty Ball State University | City, STATE,
  • Improved student grammar and conversational skills through role play assignments.
  • Tested, evaluated and counseled students regarding academic performance and goals.
  • Taught lessons encompassing range of skill-building activities for speaking, writing, reading and listening.
  • Customized small group and individual classroom activities based on differentiated learning needs.
  • Provided one-on-one instruction for non-English speaking students within classroom settings.
  • Developed lesson plans to teach course materials according to schedule.
  • Tracked class attendance and student progress.
  • Employed kinesthetic, visual and auditory approaches to make lessons interesting and interactive.
  • Created daily lesson plans for multi-level adult ESL classes.
  • Organized supplementary materials in English for all students.
  • Attended professional development workshops focused on learning goals and classroom management.
  • Created immersive activities and utilized technology to enhance instruction.
08/2004 to 06/2011 Freshman Academic Advisor Ball State University | City, STATE,
  • (see work details for previous and current Academic Advising experience)
  • Assisted with production of annual Advising Handbook.
Education and Training
Expected in 11/1983 Associate of Arts | Secretarial-Word Processing Ball State University, Muncie, IN GPA:
Expected in 07/2000 Bachelor of Arts | German Ball State University, Muncie, IN, GPA:
Expected in 05/2004 Master of Arts | TESOL-teaching English As A Second Language Ball State University, Muncie, IN GPA:
Native/ Bilingual
Activities and Honors
  • NACADA 2019 Region Five Award Winner of Institutional Allied Organization Grant
  • Co-developer of Academic Advising Association of Ball State-(AAABS)-August 1, 2018
  • Chair AAABS
  • Co-Chair NACADA Region 5 2022 Conference
  • Member of Indiana Academic Advising Network-(IAAN)-Professional Development committee
  • Created and maintain Canvas course website for advising student cohort as a space for resources and communication
  • Awarded merit in addition to salary increase following annual reviews in 2018, 2019, 2020.

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