Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:
Professional Summary

Attentive Police Dispatcher bringing 4 years of experience prioritizing emergency calls to dispatch appropriate services. Calm, compassionate and kind professional with in-depth knowledge of multi-line telephone systems and basic office equipment. Skillful in handling high-tension, emergency situations while accurately relaying information to public safety personnel.

Dedicated 911 Dispatcher offering 4 years of related experience. Familiar with managing emotions and staying clear-headed under pressure.

Committed professional with a solid history of accomplishment in helping people handle emotionally-charged, life-threatening and dangerous situations. Knowledgeable about dispatch procedures and policies.

Background includes E-911 automatic call distribution and dispatch systems for both emergency and non-emergency calls. Well-versed in assessing extent of emergencies, as well as type of call and location of incident. Experienced with the geography and streets of Bamberg County.

Successful at keeping callers calm and gathering required information to support police and other first responder actions. Reads maps, understands tracking information and provides timely updates to field personnel.

Certified 911 Training Officer offers demonstrated communication and multitasking abilities. Knowledgeable about documentation and dispatching systems. Works great under pressure and remains calm during emergencies.

Attentive telecommunications professional with training and experience to handle stressful situations. Organized and thorough in documenting calls. Helps first responders coordinate emergency actions and support local community.

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals.

Reliable employee seeking ups position. Offering excellent communication and good judgment.

Enthusiastic & eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of Task and training in whatever I put my mind too. Motivated to learn, grow and excel in whatever Job I’m currently doing.

Dedicated professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Experienced 911 Training Officer with over 4 years of experience in general public knowledge and compassion. Excellent reputation for resolving problems and improving customer satisfaction.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

  • Computer-aided dispatching
  • Information intake
  • Map reading skills
  • Data Entry
  • Type Software Proficiency
  • PPE Compliance
  • Flexible and Adaptable
  • Decision Making
  • Multitasking Abilities
  • Cultural Awareness
  • Active Listening
  • Organization and Time Management
  • Self-Motivated
  • Attention to Detail
  • First Aid/CPR
  • Excellent Communication
Work History
911 Emergency Dispatcher/ Training Officer , 03/2018 - Current
Bamberg County Sheriffs Office City, STATE,
  • Questioned callers to determine nature of problems and locations to direct type of response needed.
  • Operated telephone and radio equipment to receive requests and reports from police officers, medical dispatch and firefighting crews.
  • Received 911 and non-emergency calls and dispatched calls to appropriate agencies and officers on duty.
  • Monitored alarm systems and closed circuit televisions to dispatch appropriate police response to intrusions and trouble indicated alarms.
  • Entered criminal record checks, driver's license numbers and warrants into telecommunications systems to fulfill officer requests.
  • Completed appropriate forms and radio announcements for police department needs such as BOLO requests.
  • Received public emergency and non-emergency calls and supervised response prioritization in order to effectively dispatch official units such as police, fire and EMS while tracking data in real-time environments.
  • Read system maps and caller information, and documented details in system.
  • Answered calls from automatic routing system and took basic information from callers.
  • Relayed latest information to first responders via electronic means, telephone calls and radio responses.
  • Automated document flow by ensuring logbooks and fire, accident and emergency reports were maintained with 100% accuracy.
  • Routed calls to police, fire and ambulance service to meet individual call needs.
  • Reduced risks and emergency response issues by observing public safety field units.
  • Used coordination and planning skills to achieve results according to schedule.
  • Worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
  • Maintained energy and enthusiasm in fast-paced environment.
  • Led projects and analyzed data to identify opportunities for improvement.
  • Carried out day-to-day duties accurately and efficiently.
Waitress/Hostess , 06/2013 - 03/2019
Bamberg House Of Pizza City, STATE,
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Folded napkins and prepared silverware sets to provide adequate supply for host station.
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
  • Applied comprehensive knowledge of wine, cider and beer to increase daily beverage sales.
  • Stayed up-to-date on menu changes to help customers make food choices.
  • Inspected dishes and utensils for cleanliness.
  • Checked identification for minimum age for sale of alcoholic beverages.
  • Stored food in designated containers and storage areas to increase shelf life, improve kitchen organization and provide easy access during busy peak service times.
  • Used cash registers and credit card machines to cash out customers.
  • Enlisted coworkers' assistance for multi-order delivery to avoid spilling or dropping food.
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
  • Collaborated with kitchen staff to correctly update customers on unavailable dishes and wait times.
  • Greeted new customers, discussed specials and took drink orders.
Driver and Dispatching , 05/2014 - 06/2017
Bamberg County Office On Aging City, STATE,
  • Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
  • Kept detailed mileage and fuel reports to track overall fuel costs.
  • Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
  • Upheld high standards of professionalism and discretion when working with high-value clients.
  • Answered, scheduled and responded to reservation calls at specific times and locations.
  • Planned and adjusted optimal routes based on traffic and weather conditions.
  • Assisted passengers with entering and exiting vehicles safely and securely stowed baggage to minimize damage risk.
  • Obtained customer signatures to complete and process paperwork.
  • Informed management of daily activities by updating logs with mileage and delivery information.
  • Updated logs and tracking documents accurately and according to schedule requirements.
  • Cleaned vehicle regularly to maintain professional appearance.
  • Minimized liability by consistently following road rules when driving.
  • Inspected vehicle before and after trips to identify maintenance needs and handle regular upkeep.
High School Diploma : , Expected in 05/2012
Bamberg-Ehrhardt High School - Bamberg, SC

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School Attended

  • Bamberg-Ehrhardt High School

Job Titles Held:

  • 911 Emergency Dispatcher/ Training Officer
  • Waitress/Hostess
  • Driver and Dispatching


  • High School Diploma

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