- Montgomery Street, San Francisco, CA 94105
- (555) 432-1000
- resumesample@example.com
Enthusiastic individual with superior skills in working in both team-based and independent capacities. Bringing strong work ethic and excellent organizational skills to any setting. Excited to begin new challenge with successful team. Experienced in working with automatic call distribution and electronic dispatch systems to handle emergency and non-emergency calls. Familiar with determining type and extent of emergencies along with location of incident and other related information. Knowledgeable about local streets, geography and demographics of [Location]. Driver, Warehouse Orders seasoned in transporting freight, stock and materials for delivery. Effectively facilitates safety protocols and physical handling techniques to maintain safe working conditions. Possesses excellent time management, safety oversight and [Skill] skills to maintain freight quality and integrity.
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Mills Fleet Farm – Fond Du Lac, WI,
- Assisted departments with special requests such as BOLOs.
- Prioritized responses to public emergency and non-emergent calls to efficiently dispatch police, fire and EMS while tracking data in real-time.
- Managed average of [Number] cases each day, delivering telephone assistance and treatment recommendations to public and hospital staff on various medical conditions.
- Handled emergency phone calls calmly and obtained pertinent information with composed approach.
- Mitigated risks and emergency response delays by efficiently monitoring public safety field units.
- Used radio, telephone and computer system to update first responders with new information.
- Took caller information, read associated computer information and documented vital details in call tracking and assignment system.
- Dispatched calls to relevant police, fire or medical response personnel depending on individual call situations.
- Improved customer satisfaction by finding creative solutions to problems.
- Answered [Number] calls per [Timeframe] to answer customer questions.
Key Tronic Corporation – Spokane Valley, WA,
- Assisted with purchases, locating items and signing up for rewards programs.
- Processed returned items in accordance with store policy.
- Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
- Worked closely with front-end staff to assist customers.
- Organized and maintained both physical and digital payment documentation for accurate filing and compliant recordkeeping.
- Processed all sales transactions accurately and promptly to prevent long customer wait times.
- Learned roles of other departments to provide coverage and keep store operational.
- Wrapped items and bagged purchases properly to prevent merchandise breakage.
- Monitored sales events to protect products, added new merchandise and rang up purchases.
- Welcomed customers, offering assistance to help find necessary store items.
Meredith Corporation – Ny, NY,
- Integrated process improvements to increase overall workflow.
- Delegated daily tasks to team members to optimize team productivity.
- Mentored newly hired employees on machine operations and implemented training on safety procedures to prevent injuries.
- Inspected stock to identify imperfections, assign grades and determine issues with production.
- Fostered positive employee relationships through effective communication, training and development coaching.
- Enforced adherence to company policies, answered coworkers' questions and trained new personnel.
- Created training manuals targeted at resolving simple and difficult customer issues.
- Assessed, motivated and empowered team members to perform in manner that builds customer satisfaction and loyalty, leading to retention and growth.
- Reviewed production specifications to properly set up and calibrate machinery.
- Cleaned, sanitized and maintained food storage, preparation and serving areas.
- Developed recipes and menus to meet consumer demand and align with culinary trends.
- Reduced food costs by [Number]% by expertly estimating purchasing needs and buying through approved suppliers.
- Inspected freezer and refrigerator prior to each shift to check temperatures levels, ensuring proper functionality.
- Used proper cleaning supplies and methods to disinfect counters where raw meat, poultry, fish and eggs had been prepared.
Irvington High School - Irvington, NJ
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School Attended
- Irvington High School
Job Titles Held:
- 911 Dispatcher
- Cashier
- Team Leader
- Culinary Specialist
Degrees
- High School Diploma
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