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911 dispatcher resume example with 8+ years of experience

JC
Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000, resumesample@example.com
Summary
 I am a dedicated and focused person who excels at prioritizing, completing multiple tasks simultaneously and following through to achieve goals. I succeed at managing multiple things at once with ease, while using sharpness and knowledgeable methods. I am someone who answers high volume of incoming calls while taking care of units responding to calls, my caller and two or three other calls. I have strong computer skills, I work great with people, and always get my work done in an accurate and timely manner.  I am hardworking with the drive to succeed and make sure people get the help they need. 
Skills
  • Excel spreadsheets
  • Self-directed
  • Time management
  • Professional and mature
  • Microsoft Office proficiency
  • Strong problem solver
  • Dedicated team player
  • Resourceful
Experience
09/2017 to Current 911 Dispatcher White County E911 | City, STATE, As a 911 dispatcher there are a lot of duties and responsibilities I have to tend to. I answer 911 calls and administration calls. I dispatch for police,fire, and ems. I receive high volumes of calls and emails in the most untimely moments. I greet visitors and respond to telephone and in-person requests for information. I handled some media and public relations inquiries when something large happens in the county. I make copies for responders when needed, send faxes and handle anything incoming and outgoing. I have to be able to type fast and accurately.  I have to be able to multi-task very well, as well as knowledge about how to work the computer and multiple screens. I always stay current on my certifications and continue my education in the field, so I can do my job to the best of my ability. I take down the proper information from the call so I can do my job and responders can do their jobs properly. 
09/2014 to 10/2017 911 Dispatcher Carroll County E911 | City, STATE,
As a 911 dispatcher there were a lot of duties and responsibilities I had to tend to. I answered 911 calls and administration calls. I dispatched for police,fire, and ems. I received high volumes of calls and emails in the most untimely moments. I also managed the lobby as well as the dispatch center. Including, greeting visitors and responding to telephone and in-person requests for information. I handled some media and public relations inquiries when something large happened in the county.  I would make copies for responders if needed, sent faxes and handle anything incoming and outgoing. I had to be able to type fast and accurately. I had to be able to multi-task very well, as well as knowledge about how to work the computer and multiple screens. I always stayed current on my certifications and continued my education in the field, so I could do my job to the best of my ability. I took down the proper information from the call so I could do my job and so responders could do their jobs properly. 

02/2013 to 2015 Decaler Harbor Graphics | City, STATE, I decaled semi trailers and other vehicles. I had to know how to read a blue print to be able to put the decal on. I also had to know how to work the proper tools provided to do the job. 
Education and Training
Expected in 2009 High School Diploma | Rossville Middle/High School, Rossville, IN GPA:
High school diploma
Activities and Honors

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Resume Overview

School Attended

  • Rossville Middle/High School

Job Titles Held:

  • 911 Dispatcher
  • 911 Dispatcher
  • Decaler

Degrees

  • High School Diploma

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