Livecareer-Resume
JC
Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000, resumesample@example.com
Summary

Hardworking and reliable assistant with strong ability in communication skills and work ethic. Offering computer knowledge, proficiency and a high desire to learn. Highly organized, proactive and punctual with team-oriented mentality.

Skills
  • Data management
  • Training & Development
  • Working collaboratively
  • Time management
  • Active listening
  • Communication
  • Microsoft Office
  • People skills
  • Problem resolution
  • Flexible
  • Computer skills
  • MS Office
  • Critical thinking
  • Multitasking
  • Customer service
  • Computer-based dispatch systems
  • Police department procedures
  • Work ethic
  • Clerical
  • Organization
Experience
08/2021 to Current Store Manager Moncler S.P.A. | Boston, MA,
  • Delivered excellent customer service and adhered to standard practices to maximize sales and minimize shrinkage.
  • Processed daily paperwork, balanced register drawers, produced staffing schedules and prepared deposits.
  • Managed inventory tracking and physical inventory counts to minimize loss.
  • Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties.
  • Generated repeat business by responding to customer concerns with friendly and knowledgeable service.
  • Oversaw inventory management through cycle counts, audits and shrinkage control.
  • Resolved customer problems by investigating issues, answering questions and building rapport.
  • Strengthened work flow productivity by hiring, managing and developing top talent.
  • Exceeded team goals and resolved issues by sharing and implementing customer service initiatives.
  • Prioritized sanitation, safety and health standards in work areas to meet OSHA requirements.
  • Improved store status by implementing process improvements and identifying performance gaps for corrective action.
  • Maintained adequate temperature and humidity in stockrooms to preserve product freshness and quality.
06/2020 to 08/2021 911 Dispatcher Families First Of Minnesota | Rochester, MN,
  • Took caller information, read associated computer information and documented vital details in call tracking and assignment system.
  • Managed average of [Number] cases each day, delivering telephone assistance and treatment recommendations to public and hospital staff on various medical conditions.
  • Mitigated risks and emergency response delays by efficiently monitoring public safety field units.
  • Boosted productivity by ensuring on-time emergency response and life support with zero service delivery errors.
  • Responded to emergency calls routed by automatic distribution system.
  • Used radio, telephone and computer system to update first responders with new information.
  • Prioritized responses to public emergency and non-emergent calls to promptly dispatch police, fire and EMS while tracking data in real-time.
  • Handled emergency phone calls calmly and obtained pertinent information with composed approach.
  • Assisted departments with special requests such as BOLOs.
  • Dispatched calls to relevant police, fire or medical response personnel depending on individual call situations.
03/2018 to 06/2020 Head Cook Blain Supply, Inc. | Moline, IL,
  • Followed "first in, first out" rule with every food and beverage item, tossing outdated and expired food products.
  • Kept kitchen, cooking utensils and storeroom clean at all times.
  • Sanitized all counters and utensils used for preparation of raw meat, poultry, fish and eggs.
  • Taught kitchen staff about proper nutrition, food allergies and dietary issues.
  • Checked freezer and refrigerator each day to verify proper functioning.
  • Communicated with kitchen employees, answered questions and offered insight into food preparations.
  • Assessed inventory levels and placed orders to replenish goods before supplies depleted.
  • Placed orders for food and supplies used for creating meals for 60-100 people.
  • Served school students 3 nutritious meals each day.
  • Record keeping fir all state requirements
06/2018 to 02/2020 Assistant Store Manager Astek Corporation | Colorado Springs, CO,
  • Assisted in overall day-to-day operations of store, including continuous development of effective store associates to achieve desired sales and results.
  • Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
  • Set schedules and delegated assignments based on team strengths to optimize floor coverage and service levels.
  • Recruited and hired individuals demonstrating passion, dedication and added value to team.
  • Built proactive and productive relationships with Store Manager and business agents to maintain operational efficiency.
12/2013 to 09/2015 Office Manager U.S. Physical Therapy | Carrollton, TX,
  • Handled scheduling and managed timely and effective allocation of resources and calendars.
  • Distributed company correspondence, including memos and updates to reinforce and apprise departments and divisions of corporate objectives and developments.
  • Increased office organization by developing filing system and customer database protocols.
  • Oversaw day-to-day office operations, including receiving and organizing correspondence, answering and forwarding calls and creating business letters and records.
  • Completed quarterly employee performance evaluations to identify deficiencies and recommend improvement strategies.
  • Liaised with customers, addressed inquiries, handled meeting requests and answer billing questions to provide outstanding customer care.
  • Coordinated office activities and operations to secure efficiency and compliance with company policies.
  • Managed office inventory by maintaining documentation of stock.
  • Supported office needs including taking messages, scanning documents and routing business correspondence.
  • Greeted visitors promptly and directed to correct locations.
  • Automated office operations, managing client correspondence, payment scheduling, record tracking and data communications.
  • Entered invoice data into company database and updated details, including customer contacts and delivery dates to keep information current.
  • Distributed memos and updates to apprise departments and divisions of corporate objectives and developments.
  • Maintained impeccable office organization to support efficiency, professionalism and performance objectives.
  • Managed office inventory and placed new supply orders.
04/2007 to 03/2009 Medical Office Manager Riverside Chiropractic | City, STATE,
  • Oversaw day-to-day office operations, including receiving and organizing correspondence, answering and forwarding calls and creating business letters and records.
  • Maintained impeccable office organization to support efficiency, professionalism and performance objectives.
  • Directed and oversaw office personnel activities.
  • Oversaw digital patient charting, including data entry and administrative duties regarding insurance, billing and accounts receivable.
  • Automated office operations, managing client correspondence, record tracking and data communications in database and case management software.
  • Improved productivity initiatives, managing accounts, coordinating itinerary, and scheduling client appointments.
  • Demonstrated consistent operational excellence to maintain stellar office reputation.
  • Liaised with customers, addressed inquiries, handled meeting requests and answer billing questions to provide outstanding customer care.
Education and Training
Expected in 05/1989 High School Diploma | Dighton High School, Dighton, KS GPA:

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Resume Overview

School Attended

  • Dighton High School

Job Titles Held:

  • Store Manager
  • 911 Dispatcher
  • Head Cook
  • Assistant Store Manager
  • Office Manager
  • Medical Office Manager

Degrees

  • High School Diploma

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