, , 100 Montgomery St. 10th Floor(555) 432-1000, resumesample@example.com
Summary
Hardworking and reliable assistant with strong ability in communication skills and work ethic. Offering computer knowledge, proficiency and a high desire to learn. Highly organized, proactive and punctual with team-oriented mentality.
Skills
Data management
Training & Development
Working collaboratively
Time management
Active listening
Communication
Microsoft Office
People skills
Problem resolution
Flexible
Computer skills
MS Office
Critical thinking
Multitasking
Customer service
Computer-based dispatch systems
Police department procedures
Work ethic
Clerical
Organization
Experience
08/2021 to CurrentStore ManagerMoncler S.P.A. | Boston, MA,
Delivered excellent customer service and adhered to standard practices to maximize sales and minimize shrinkage.
Processed daily paperwork, balanced register drawers, produced staffing schedules and prepared deposits.
Managed inventory tracking and physical inventory counts to minimize loss.
Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties.
Generated repeat business by responding to customer concerns with friendly and knowledgeable service.
Oversaw inventory management through cycle counts, audits and shrinkage control.
Resolved customer problems by investigating issues, answering questions and building rapport.
Strengthened work flow productivity by hiring, managing and developing top talent.
Exceeded team goals and resolved issues by sharing and implementing customer service initiatives.
Prioritized sanitation, safety and health standards in work areas to meet OSHA requirements.
Improved store status by implementing process improvements and identifying performance gaps for corrective action.
Maintained adequate temperature and humidity in stockrooms to preserve product freshness and quality.
06/2020 to 08/2021911 DispatcherFamilies First Of Minnesota | Rochester, MN,
Took caller information, read associated computer information and documented vital details in call tracking and assignment system.
Managed average of [Number] cases each day, delivering telephone assistance and treatment recommendations to public and hospital staff on various medical conditions.
Mitigated risks and emergency response delays by efficiently monitoring public safety field units.
Boosted productivity by ensuring on-time emergency response and life support with zero service delivery errors.
Responded to emergency calls routed by automatic distribution system.
Used radio, telephone and computer system to update first responders with new information.
Prioritized responses to public emergency and non-emergent calls to promptly dispatch police, fire and EMS while tracking data in real-time.
Handled emergency phone calls calmly and obtained pertinent information with composed approach.
Assisted departments with special requests such as BOLOs.
Dispatched calls to relevant police, fire or medical response personnel depending on individual call situations.
03/2018 to 06/2020Head CookBlain Supply, Inc. | Moline, IL,
Followed "first in, first out" rule with every food and beverage item, tossing outdated and expired food products.
Kept kitchen, cooking utensils and storeroom clean at all times.
Sanitized all counters and utensils used for preparation of raw meat, poultry, fish and eggs.
Taught kitchen staff about proper nutrition, food allergies and dietary issues.
Checked freezer and refrigerator each day to verify proper functioning.
Communicated with kitchen employees, answered questions and offered insight into food preparations.
Assessed inventory levels and placed orders to replenish goods before supplies depleted.
Placed orders for food and supplies used for creating meals for 60-100 people.
Served school students 3 nutritious meals each day.
Record keeping fir all state requirements
06/2018 to 02/2020Assistant Store ManagerAstek Corporation | Colorado Springs, CO,
Assisted in overall day-to-day operations of store, including continuous development of effective store associates to achieve desired sales and results.
Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
Set schedules and delegated assignments based on team strengths to optimize floor coverage and service levels.
Recruited and hired individuals demonstrating passion, dedication and added value to team.
Built proactive and productive relationships with Store Manager and business agents to maintain operational efficiency.
12/2013 to 09/2015Office ManagerU.S. Physical Therapy | Carrollton, TX,
Handled scheduling and managed timely and effective allocation of resources and calendars.
Distributed company correspondence, including memos and updates to reinforce and apprise departments and divisions of corporate objectives and developments.
Increased office organization by developing filing system and customer database protocols.
Oversaw day-to-day office operations, including receiving and organizing correspondence, answering and forwarding calls and creating business letters and records.
Completed quarterly employee performance evaluations to identify deficiencies and recommend improvement strategies.
Liaised with customers, addressed inquiries, handled meeting requests and answer billing questions to provide outstanding customer care.
Coordinated office activities and operations to secure efficiency and compliance with company policies.
Managed office inventory by maintaining documentation of stock.
Supported office needs including taking messages, scanning documents and routing business correspondence.
Greeted visitors promptly and directed to correct locations.
Automated office operations, managing client correspondence, payment scheduling, record tracking and data communications.
Entered invoice data into company database and updated details, including customer contacts and delivery dates to keep information current.
Distributed memos and updates to apprise departments and divisions of corporate objectives and developments.
Maintained impeccable office organization to support efficiency, professionalism and performance objectives.
Managed office inventory and placed new supply orders.
04/2007 to 03/2009Medical Office ManagerRiverside Chiropractic | City, STATE,
Oversaw day-to-day office operations, including receiving and organizing correspondence, answering and forwarding calls and creating business letters and records.
Maintained impeccable office organization to support efficiency, professionalism and performance objectives.
Directed and oversaw office personnel activities.
Oversaw digital patient charting, including data entry and administrative duties regarding insurance, billing and accounts receivable.
Automated office operations, managing client correspondence, record tracking and data communications in database and case management software.
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