Primarily responsible for the maintenance of Fiber Optic Cable, Wired Cable communications systems, communication security devices and other associated equipment. Highly skilled at software installation, upgrades, updates and hardware replacement and Desktop Support Technician with 4 years providing rapid client-centered technical support. Expertise in identifying root causes.
ETA Fiber Optic Certified
Fiber Optic Splicing Expertise
Fiber Optic Installer Expertise
Cat5E and Cat6 Installer Expertise
Desktop and laptop repair
Internet setup and repair
File transfers expert
Strong communication skills
25L Cable Systems Installer-Maintainer03/2011 to Current U.S. ARMY – Fort Hood, Texas
Primarily responsible for the maintenance of Fiber Optic Cable, Wired Cable communications systems, communication security devices and other associated equipment. This equipment needs to consistently work in order for the Army to direct the movement of its troops.
Certified ETA Fiber Optics Training
Managed cable system installer team of 7 Cable System Installers
Perform Trouble Shooting on user base level computer system
Worked as a help desk IMO tech in a deployed environment for over 1,200 Users
Resolved computer hardware and software, printing, installation, word processing, email and operating systems issues.
Worked with all Microsoft programs.( Outlook, Word, PowerPoint, ETC.)
Perform test on cable communications systems and circuit groups
Operate manual and motorized cable construction equipment
Install and repair circuits and wiring
Installed software and operating systems on company computers.
Maintained accurate hardware and software inventories.
Restored data, operating systems, files, documents and drivers.
Trained both internal and off-site users in repairing and resolving recurring issues.
Ordered necessary supplies and parts to repair malfunctioning hardware.
High School Diploma: 2008Southwest HIgh School-
San Antonio Texas
Associate of Science: Computer ApplicationsCurrentAmerican Military Universty -