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Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
Professional Summary
Primarily responsible for the maintenance of Fiber Optic Cable, Wired Cable communications systems, communication security devices and other associated equipment. Highly skilled at software installation, upgrades, updates and hardware replacement and Desktop Support Technician with 4 years providing rapid client-centered technical support. Expertise in identifying root causes.
Skills
  • ETA Fiber Optic Certified
  • Fiber Optic Splicing Expertise
  • Fiber Optic Installer Expertise
  • Cat5E and Cat6 Installer Expertise
  • Desktop and laptop repair
  • Internet setup and repair
  • File transfers expert
  • Detail-oriented
  • Strong communication skills 
  • Self-starter
Work History
25L Cable Systems Installer-Maintainer, 02/2011 to Current
U.S. ARMYCity, STATE,
    • Primarily responsible for the maintenance of Fiber Optic Cable, Wired Cable communications systems, communication security devices and other associated equipment. This equipment needs to consistently work in order for the Army to direct the movement of its troops.
    • Certified ETA Fiber Optics Training
    • Managed cable system installer team of 7 Cable System Installers
    • Perform Trouble Shooting on user base level computer system
    • Worked as a help desk IMO tech in a deployed environment  for over 1,200 Users
    • Resolved computer hardware and software, printing, installation, word processing, email and operating systems issues.
    • Worked with all Microsoft programs.( Outlook,  Word, PowerPoint, ETC.)
    • Perform test on cable communications systems and circuit groups
    • Operate manual and motorized cable construction equipment
    • Install and repair circuits and wiring
    • Installed software and operating systems on company computers.
    • Maintained accurate hardware and software inventories.
    • Restored data, operating systems, files, documents and drivers.
    • Trained both internal and off-site users in repairing and resolving recurring issues.
    • ​Ordered necessary supplies and parts to repair malfunctioning hardware.
Education
High School Diploma: , Expected in 2008
Southwest HIgh School - San Antonio Texas,
GPA:
Associate of Science: Computer Applications, Expected in Current
American Military Universty - Online,
GPA:
Certifications
  • ETA Fiber Optics Installer And TFOCA
  • Comp TIA IT Fundamentals
  • 3M Fiber Optics Certified
  • Comp TIA Network Plus
  • Network Operations Security Course B

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School Attended

  • Southwest HIgh School
  • American Military Universty

Job Titles Held:

  • 25L Cable Systems Installer-Maintainer

Degrees

  • High School Diploma
  • Associate of Science

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