The important thing that you need to remember when answering this question is that the fact you made a mistake is not as important as the fact that you learned from it.
When asked about what you have learned from mistakes, they don’t really want to know about errors you have made in your personal life or in previous positions. They want to know that you hold yourself accountable for your actions and can turn mistakes into growing experiences.
Points to Emphasize
You need to be sure to put a positive spin on the situation when talking about your past mistakes.
Mistakes You Should Avoid
This can be a difficult question since it particularly involves addressing something negative you have done in the past. Put a positive spin on it by avoiding the following mistakes.
The mistake that you mention is not nearly as important when answering this question as it is to emphasize what you learned from it, as in the following example:
In a previous position as a receptionist, I accidentally double booked the executive I was working with. What I took away from this was the importance of maintaining a schedule and making sure that I schedule enough time between appointments. I learned also how to deal with upset clients and customers and diffuse an awkward and tense situation.
It is key when answering this common interview question to remember that the mistake itself is not as important as the fact that you learned something valuable from it.