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Tia Petersen
City, State, Zip Code
Home: 000-000-0000 | Cell: 000-000-0000
email@email.com
Professional Summary
Customer service-oriented Company Name with 4 years of career experience in Travel and Tourism industries. Possesses expertise in strategic partnership identification and development, event planning, and travel coordination. Key skills include time management, organization, and written and verbal communication.
Core Qualifications
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Experience
Company Name
3/1/2020 – Current
Company Name
City, State
- Maintain regular communication with customers prior to departure to provide updated travel information, including delayed departures and earlier flight availability.
- Responsible for collecting and recording deposits and final payments.
- Verify customer passports, visas, and state-issued IDs and ensure proper identification for passage to foreign countries.
Company Name
7/1/2019 – 3/1/2020
Company Name
City, State
- Prepared detailed itineraries, including nearby sightseeing tours of historical places, shopping centers, and entertainment.
- Investigated customer complaints with transportation accommodations and various travel-related providers.
- Liaised with hotels and air, bus, and cruise lines to determine availability and book passage or stays.
International Vacation LLC.
8/1/2016 – 7/1/2019
Company Name
City, State
- Met with customers to discuss foreign and domestic travel and tour packages.
- Calculated travel and accommodation costs within customer budget and offered recommendations for cost savings such as off-season tours.
- Provided travel brochures and destination literature with points of interest relevant to customer needs.
Education
Associate of Arts – Hospitality
2016
NCL University
City, State
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