Travel Agent Resume Examples

Customer service-oriented Travel Agent with 8 years career experience in Travel and Tourism industries. Possesses expertise in strategic partnership identification and development event planning and travel coordination. Key skills include time management organization and written and verbal communication.

• Maintain regular communication with customer prior to departure to provide updated travel information including delayed departures and earlier flight availability.
• Responsible for collecting and recording deposits and final payments.
• Verify customer passports visas and state issued ID’s and ensure proper identification for passage to foreign countries.

• Prepared detailed itineraries including nearby sight-seeing tours of historical places shopping centers and entertainment.
• Investigated customer complaints with transportation accommodations and various travel-related providers.
• Liaised with hotels and air bus and cruise lines to determine availability and book passage or stays.

• Met with customers to discuss travel foreign and domestic travel and tour packages.
• Calculated travel and accommodation costs within customer budget and offered recommendations for cost savings such as off-season tours.
• Provided travel brochures and destination literature with points of interest relevant to customer needs.