Referral Specialist Resume Example

Highly focused and dependable Referral Specialist with a proven record of accuracy and professionalism. Adept at completing simultaneous multiple tasks in a high-pressure fast-paced work environment. Strong working knowledge of medical terminology and some procedure with a particular interest in cardiothoracic medicine.

• Excellent familiarity with general medical terminology
• Outstanding knowledge of cardothoracic procedures and vocabulary
• Superior abilities in identifying cardiac testing components diagnosis and evaluation
• Strong skills in maintaining professional relationships with patients physicians and other medical staff
• High oral and written communication skills
• Good typing and computer skills

• Performed screening on all pre-authorization requests.
• Referred cases as needed for review to pre-authorization nurses.
• Monitored voice mail on a regular basis and processed telephone pre-authorization requests.
• Maintained appointment logs and confirmed appointment times with patients.
• Upheld telephone service standards in adherence to department rules.

• Maintained and updated payer authorizations in clinic database.
• Collated all important patient information from referring physician offices.
• Tabulated new referral patient demographics on a regular basis.
• Created and distributed charts for new patient appointment schedules.
• Resolved referring office scheduling issues in coordination with appropriate supervisor.