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Writing a resume for any position is simpler when you have an example to work from, and this is especially true if you are considering a position as a porter. Reading several well-written resumes can provide you with the tools you need to write your own and also the confidence you need to face the challenge of creating this all-important document.
Begin by looking at our porter resume samples, which provide an example of a good format to use. Furthermore, peruse the guide below to learn the proper steps for writing each section of your own resume and to get some insight into what mistakes to avoid.
2What to Include in a Porter Resume
One of the first things that should become clear from looking at porter resume samples is that there is no right or wrong way to craft a resume, and the document you write is dependent on the type of job you are applying for and the experience you have.
For example, the first resume you write immediately after high graduating from high school will look a lot different than the resume you write after you’ve worked as a banquet or bar porter for 15 years.
Ultimately though, in all cases tailoring your qualifications and accomplishments to the duties and requirements of a porter is essential. The porter resume samples will give you some ideas.
There are also a few basic components your resume should feature no matter your experiences and accomplishments:
- Contact Information
- Summary Statement
Don’t forget that there are two ways to format your resume. First, you can write a chronological document that lists your experience in order from most recent to least recent. The benefit of this format is that it allows the reader to examine your porter experience and determine if you are a viable candidate. Ideally, you would write a chronological resume if you have worked as a porter in the past.
If you do not have experience as a porter or in a related hospitality or construction position, you may consider the second type of resume: functional. A functional resume provides a list of skills and accomplishments, not necessarily in order, based on relevance.
3How to Write the Porter Resume Summary Statement
Think of your summary statement as an eye-catching headline that briefly emphasizes the best reasons to hire you. It should make the hiring manager intrigued and curious about your qualifications and should clearly communicate how you can add value to the company.
Our porter resume samples feature summary statements, each of which contains just three or four snappy fragments that sum up the potential employer’s qualifications. As you write your summary statement, make sure to keep it short and straight to the point, summing up your interests, industry experience, work history and notable accomplishments you have achieved.
Recent graduates especially should focus on the summary statement, as should those who are totally changing career paths. The summary statement tells the hiring manager a significant amount about your goals and history; make sure yours tells a good story.
Here are a few examples of effective porter summary statements:
- Experienced maintenance porter with 10 experiences in lawncare and minor repairs. Extensive knowledge about indoor plumbing, sprinkler systems and lawn equipment. Physical ability to move and lift heavy loads, perform manual labor and fix equipment.
- Motivated banquet porter with 5 years experience at a hotel chain. Experience setting up tables, decorating conference rooms, setting up electronic equipment and building stages. Excellent time management skills.
4How to Write the Porter Education Section
Understandably, this section of your resume should include information about your education. Generally, porters are not required to have college courses or a degree listed, but it does not hurt to list any post-secondary education you happen to have. This is especially the case if you have experience in the hospitality industry. You should also list any special licenses or certifications here.
If you have no college education but do have a high school diploma, you should certainly list it in the Education section. Many hiring managers include a high school diploma or GED as the bare requirement for a potential employee, so it is important that you at least mention that you have it.
As in the porter resume samples, you should list the most significant or relevant education first. You might have a bachelor’s degree in mathematics with a certificate in hospitality management, but you will need to assess which one is relevant enough to be listed first. When you list your education, make sure to include the type of degree or certification, the institution you attended, and the institution’s city and state. If you have recently graduated from college, you should list your graduation date and GPA, if it was higher than 3.0.
Remember that most training for porters is short-term and mostly on-the-job. Little prior knowledge about the position is required to perform the essential duties associated with it.
You may see that some porter resume samples list education first; however, it may be wise to list experience first if it is more relevant.
5How to Write the Porter Work Experience Section
Your resume’s work experience section could be considered the most significant part of the entire document.
The porter resume samples offer several ways to write a work experience section. The one thing that each resume has in common is the basic information: dates, job titles, company names and a list of 3 to 6 bullet points highlighting duties and accomplishments.
The bullet points should demonstrate ways in which you have solved problems or taken initiative. Quantify these duties and accomplishments whenever you can, using specific figures where possible. You might want to list exactly how many customers you have worked with during busy season or how much you increased efficiency in the workplace.
While the work experience section of your resume should include any of your jobs related to the hospitality industry, you can feature other positions you have held if the skills gained during this time are relevant to the porter position for which you are applying.
Use your work experience to focus more on accomplishments and end results rather than simply the duties associated with your position. Action verbs are also essential for building a strong resume, as is demonstrated in the porter resume samples.
6Action Verbs to Include in Your Porter Work Experience Section
7How to Write the Porter Skills Section
The skills section of your resume should highlight a combination of hard technical skills and soft skills that emphasize personality.
One of the most important soft skills a porter needs is the ability to anticipate the needs of others. For many, this comes with experience assisting guests and providing customer service. The abilities to be punctual and to work efficiently are in high demand among baggage porters and bellhops. This is the section in which you should list that you have experience working in a hectic environment, appealing to the demands and requests of customers accurately and quickly.
It is also important to note that different types of skills are more suited for different types of porters.
The skills associated with a maintenance porter are focused on helping companies run at their most efficient. Maintenance porters may fix items, including indoor plumbing. In order to fulfill your duties as a maintenance porter, you may need to emphasize your excellent hand-eye coordination, strong work ethic, experience in lawn care and any building skills.
Banquet porters often work at hotels and other facilities that offer banquet halls, setting up tables, hooking up audio and visual equipment and even building stages. These porters also have skills removing and repairing equipment after the event is over. They may also clean up after the event, mopping and vacuuming floors and wiping down tables.
Bar porters must possess knowledge of safety and sanitation standards as well as the bar’s menu and needs. If you are applying for this position, you must demonstrate that you can clean debris, ensure that furniture is safe and that drink service equipment is sanitized.
8Should I Include References in my Porter Resume
While it was once commonplace to include references at the bottom of a resume, this is no longer the case. The modern school of thought tends to say that references are not necessary unless you are asked to provide them. If you are not asked to provide contact information for your professional references, don’t offer them.
Some job-seekers choose to include ‘References Available upon Request’ at the bottom of a resume, but this is not necessary either. Doing so is considered wasting space, especially because the hiring manager already knows that they can request references if they so desire.
9Porter Resume Fails: Mistakes to Avoid
- Leaving the experience section blank. Even if you have never had a job before, you certainly have experience. You may have attained it through volunteer work or college courses, but it still counts toward developing your skills.
- Not using bulleted points. Using bullets to describe your duties and qualifications makes your resume as easy to read as possible.
- Using too much industry jargon. Your goal is to appeal to a hiring manager, no matter their expertise. It is acceptable to use technical terms on occasion, but ensure that the entire document is easy to read by a layman.
- Not giving specifics. It is important that you use exact figures as much as possible. If your efforts garnered a 15% increase in positive customer service surveys, list it.
- Telling instead of showing. Instead of simply telling the hiring manager that you are excellent at communicating, demonstrate this soft skill by communicating effectively via your resume.
- Not including every bit of work. If you have ever taken temporary or freelance work, do not neglect to include it in your resume. This makes you appear well-rounded.
10Job Prospects in the Porter Industry
Finding a position as a baggage porter is simpler if you live in an area that relies on tourism for its economy. A city with few hotels or transportation terminals is likely to have a lower outlook for porters than a bigger city where tourists flock.
Porters face a job market that is growing about as fast as average. In fact, growth is estimated at 12 percent between 2012 and 2020, according to 2012 data from the Bureau of Labor Statistics.
While working as a porter may not be the fastest growing profession, it is a rewarding one that requires an excellent resume in order to stand out from the rest of the pile.