Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • Home: (555) 432-1000
  • Cell:
Professional Summary

Reliable Retail Sales professional offering top-notch sales expertise, customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service Maintains high-level customer satisfaction by effectively handling customer requests, needs, and problems

  • Group facilitation
  • Physical and endurance training
  • Safety awareness
  • Game rules
  • Relationship development
  • Supervision
  • Problem resolution
  • Communications
  • Organization
  • Team building
  • Customer service
  • Sales
Work History
Youth Tennis Instructor, 06/2019 to 08/2020
Advance Auto PartsMiami Gardens, FL,
  • Established clear benchmarks for performance and monitored individual and team progress.
  • Motivated athletes to become stronger, more agile and more effective through training habits and proper nutrition.
  • Encouraged everyone to cultivate strong work ethic by demonstrating diligence, patience and respect for others.
  • Promoted proper stretching, warmups and conditioning exercises to prevent sports injuries.
  • Directed ambitious practice sessions to boost athletic abilities and teamwork.
  • Introduced games and drills, which helped students to better develop skill levels.
  • Maintained equipment, facilities and inventory to avoid accidents, mishaps and damage.
  • Managed skill drills and fitness circuits to bolster athletes' coordination and performance levels.
  • Promoted stretching, mobility work and proper form to help athletes safely build strength through diverse training methods.
  • Reminded athletes and coaching staff to display and promote good sportsmanship with competing teams on and off field.
Occasional Babysitter, 11/2017 to 03/2020
Self-EmployedCity, STATE,
  • Assisted children with homework assignments and special projects across different subjects to promote academic success.
  • Coordinated different types of activities to enhance physical and intellectual development.
  • Offered positive and nurturing environments to support child social and emotional growth.
  • Monitored schedules to maintain sleeping, eating and school schedules for children.
  • Balanced playtime and limited screen time to optimize types of stimulation and support development of fine motor, gross motor and cognitive skills.
  • Prepared tasty, healthy meals for family of two each day to encourage good eating habits.
  • Played games and read books to young children, limiting TV and mobile device time.
  • Established lasting, professional connections with families and children by encouraging open communication and delivering positive feedback.
  • Bathed, dressed and helped with teeth brushing to promote healthy personal hygiene and good oral health.
  • Offered top-notch care to 3+ children at once, ranging in age from 6 months to 7 years.
  • Instructed children in crafts and other activities to promote gross and fine motor skills, including creating paintings, drawings, paper crafts and decorations.
  • Observed play activities to identify positive behaviors and areas in need of improvement, implementing behavior redirection where appropriate.
  • Cared for children ages 6 months to 7 years in nurturing and age-appropriate way.
  • Taught children to organize toys, wash hands and cleaning up leading by example.
  • Prepared healthy foods and beverages for children based on optimal dietary guidelines and individual restrictions.
  • Set and enforced rules to maintain children's safety and created welcoming, caring environments for all children.
  • Selected appropriate stories based on ages of children and teachable moments, read to groups and promoted discussions based on content.
  • Consulted with families to discuss activities and behaviors of each child.
  • Enforced rules and managed behavior through developmentally appropriate discipline.
  • Used positive reinforcement techniques to promote patience and other good behaviors in children.
  • Kept areas clean, organized and stocked, and sanitized surfaces and toys each day.
  • Managed safety and security of all children under care.
  • Maintained effective schedule balance between rest periods, active play and instruction.
  • Helped children develop motor skills in preparation for preschool and kindergarten.
Retail Sales, 06/2018 to 08/2019
Chiles Peach OrchardCity, STATE,
  • Provided accurate information about promotions, customer programs and products, helping drive high customer retention.
  • Offered each customer top-notch, personal service and polite support to boost sales and customer satisfaction.
  • Completed setup, breakdown and product preparation for promotional displays and in-store demonstrations.
  • Pursued resolutions to achieve complete customer satisfaction, including tracking down hard-to-find merchandise at diverse locations.
  • Balanced and organized cash register by handling cash, counting change and storing coupons.
  • Supported efficient and timely replenishment of sales floor merchandise.
  • Stocked merchandise each day, clearly labeling items, arranging according to size or color and preparing attractive displays.
  • Answered product questions with up-to-date knowledge of sales and store promotions.
  • Provided excellent customer service to cultivate loyalty and satisfaction.
  • Trained new associates on cash register operations including opening, conducting customer transactions and balancing drawer.
  • Coordinated efficient restocking of sales floor with current merchandise and accurate signage for current promotions.
  • Greeted customers entering store and promoted sales or special programs.
  • Generated brand awareness and positive product impressions to increase sales.
  • Refunded payments for returned items, processed exchanges and offered store credit to achieve customer satisfaction.
  • Greeted customers, helped locate merchandise and suggested suitable options.
  • Organized store merchandise racks and displays to promote and maintain visually appealing environments.
  • Demonstrated items to customers and created customer awareness, interest and sales.
  • Maintained clean personal appearance, modeled store's outfits when working clothing department settings and wore uniforms per company policy.
  • Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
  • Assisted customers with prompt and polite support in-person and via telephone.
  • Kept bathrooms and sales floor areas clean, tidy and professional in appearance to maximize worker efficiency and promote customer engagement.
  • Prioritized helping customers over completing other routine tasks in store.
  • Approached each problem with fresh mind and analytical strategies to quickly resolve concerns.
  • Maintained organized checkout area and swept floors and emptied trash cans.
  • Displayed merchandise by arranging in appealing and orderly way to boost sales.
  • Maintained clean sales floor and straightened and faced merchandise.
  • Reported to work early, checked low inventory, learned sales or special offerings, and became aware of store issues.
  • Skilled using cash register including processing sales discounts and refunds.
  • Offered advice and assistance to customers, paying attention to special needs or wants.
  • Managed promotional in-store signage and displays and re-stocked merchandise from returns or dressing rooms.
  • Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
  • Actively engaged customers to provide general assistance and information on store merchandise.
  • Educated customers on promotions to enhance sales.
  • Helped customers manage large purchases by collecting items from shelves and storage locations.
  • Issued receipts and processed refunds, credits, or exchanges.
  • Answered customer questions regarding merchandise and pricing.
  • Performed stocking and informed management of low inventory quickly.
  • Approached browsing customers to initiate conversations to determine buying preferences.
  • Contributed to design and setup of merchandise displays promoting key products, creating aesthetically pleasing arrangements to attract customer attention.
  • Greeted customers and helped with product questions, selections, and purchases including in-store and e-service transactions.
  • Inspected merchandise for quality and arranged proper display location on floor.
  • Folded and arranged clothing merchandise in attractive displays to drive sales.
  • Cultivated customer loyalty, promoted repeat customers and improved sales.
  • Assisted customers by answering questions and fulfilling requests.
  • Created inviting environment for customers by maintaining store organization and cleanliness.
  • Provided exceptional services and pleasant shopping experiences to retail customers.
High School Diploma: , Expected in 05/2020
Western Albemarle High School - Crozet, VA
  • Graduated with 4.0 GPA
  • Member of National Honor Society
  • Member of National English Honor Society
  • Member of French Club
  • Member of Key Club

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Resume Overview

School Attended

  • Western Albemarle High School

Job Titles Held:

  • Youth Tennis Instructor
  • Occasional Babysitter
  • Retail Sales


  • High School Diploma

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