Crisis Intervention Specialist adept in evaluating patients' physical and mental conditions to formulate holistic treatment plans. Skilled in providing patient advocacy services to assist patients in emergency situations. Ready to apply my skills, knowledge and experience in the mental health field and years of expertise to dynamic new position.
Skills
Microsoft Office
Proficient in Customer Service
Good verbal and written communication skills
Active Listening
Interpersonal Skills
Problem Solving
Time Management
Innovation
Developing relationships
Safety and risk assessments
Extensive DSM-IV knowledge
Patient evaluation
Experience
05/2021 to Current
Youth Mental Health SpecialistNana Regional Corporation – Bethesda, MD,
Provides immediate, short term, acute crisis intervention services to families in King County to prevent out of home care and psychiatric hospitalization for children and youth. As part of a team, serve client families 24 hours per day, seven days per week, 365 days per year in all parts of King County.
Provides services in the homes, schools and other community locations of families served. Meets with each family and child with appropriate urgency, intensity and frequency for the crisis situation - generally multiple times and hours per week.
Provides short-term individual and family stabilization services and resource linkage, including risk assessments, safety planning, parenting skills training, behavior management, de-escalation training and brief counseling.
Develops and implements care plans and safety plans sensitive to the family's cultural, social and mental health needs.
Assists families in articulating personal goals for recovery, setting action plans to reach their goals, and taking initial steps on their plans.
Documents family strengths, problem areas, recovery goals, objectives, interventions, and progress using case management software and approved documentation formats within established time lines.
Teaches families how to facilitate their own recovery, access community resources, and use effective problem solving techniques.
Helps families identify and engage natural and community supports conducive to recovery.
Helps families build their own child & family team for wraparound support. Attends treatment team meetings to promote family use of self-directed recovery tools using the principles and values of Wraparound.
Maintains a working knowledge of current trends and developments in the mental health field through continuing education and reading relevant materials.
Reports all critical incidents and adheres to YMCA program policies and procedures.
Participates actively in annual YMCA fundraising campaign by sharing the impact of YMCA programs and soliciting funds to support services to people in need.
01/2019 to 05/2020
Administrative AssistantState Of Arkansas – Piggott, AR,
To the Senior Director of Technology, Digital Strategies, and Innovation Managed calendars; use judgment to prioritize and schedule meetings Conducted logistics among multiple parties in a timely manner Initiated and coordinate all aspects (e.g space, menu selection/catering, audio/visual, conference phone, agenda items, etc.
Of regularly scheduled meetings and special events Reviewed, followed through and ensure deadlines are met Maintained effective liaison and good rapport with the full University community at levels Maintained inventory control, purchase processing, reconciling procurement card statements, maintained appropriate financial records and completing monthly budget reconciliation Assisted in the development of operational policies, interpret policies, and explain procedures relating to activities performed in department/division Prepared reports and maintained adequate records Assisted in compiling statistical data and preparing variously written summaries concerning divisional/departmental activities Coordinated travel arrangements for the Senior Director and the departments supervised such as marketing, technology and admissions.
05/2017 to 05/2018
White Creek Apartments Resident AdvisorTexas A&M University Residential Life – City, STATE,
Served as a communication link between the residents and the Department of Residence Life staff Completed check-ins with new residents and welcomed them to the complex as well as conducting follow-ups to new residents Displayed a positive attitude and served as a good role model in terms of behavior, community participation, and academic commitment Responded to emergencies, complaints, security problems, and other resident needs as prescribed by the Resident Manager or Coordinator of Apartment Services Collected and distributed flyers, newsletters, etc.
In the complex as required by the Resident Manager/GARM Completed resident checkouts and other duties assigned Participated in the bi-annual Fire, Life, & Safety inspection of the complex Developed and implemented approved programs as determined by the supervisor each semester Performed minor maintenance work while on duty Recommended residents to university referral sources when necessary.
08/2013 to 08/2014
Records Management AnalystApache Corporation – City, STATE,
Assisted with production of dynamic data analysis and produced data needed to increase daily operational efficiency Fielded inquiries from interest owners and acted as liaison to other departments to respond to interest owner inquiries Reviewed, processed and routed division orders for non-operated wells Ensured the delivery of secure and stable data transmission Identified relevant lease provisions and enter such provisions into the database Reviewed oil and gas leases, assignments, and so forth to confirm that interests have been properly conveyed to the company Research Cultural in Mind Research Collaboratory.
Education and Training
Expected in 05/2021
Master of Arts: Psychology Pepperdine University - Los Angeles, CA, GPA:
GPA: 3.79/4.0
Expected in 05/2018
Bachelor of Arts: English, Psychology Texas A&M University - College Station, Texas, GPA:
GPA: 2.86, GPA: 3.2,
Accomplishments
● Glen and Gloria Holden Scholarship Recipient September 2019
● Education for Life Scholarship Recipient January 2019
● Give A Gift of Education Scholarship Recipient January 2019
● Century Scholar Recipient August 2014–May 2018
● Regents Scholar Recipient August 2014-May 2018
Activities and Honors
Psi Chi Organization Member, Pepperdine University October 2019
Aspire (Student Mentor), Texas A&M University August 2015– December 2015
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