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ymca camp counselor resume example with 1+ years of experience

Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - resumesample@example.com - : - -
Summary

Dedicated Customer service representative with 4 years of experience completing transactions with priority on customer satisfaction. Focused on answering customers' questions, solving problems and processing payments. Committed to helping customers with uncommon questions and concerns by asking coworkers and managers for assistance.

Skills
  • Experienced in Photoshop
  • Eager to learn
  • Diligent to complete assigned task
  • Self-starter that needs little supervision
  • Photoshop
  • Photo manipulation
  • Self-starter
  • Excel spreadsheets
  • Understands grammar
  • Professional and mature
  • Adaptive team player
  • Problem-solving abilities
  • Technologically savvy
  • High-energy attitude
  • Conflict mediation
  • Customer Service
  • Money Management
  • Customer greeting
  • Cash drawer balancing
  • Coin counting
  • ID verification
  • Credit and cash transactions
  • Cash management
  • Returns and exchanges
Experience
06/2021 to 08/2021
YMCA Camp Counselor Best Buy Bay Shore, NY,
  • Cultivated effective relationships with campers, parents and other camp counselors by utilizing active listening and dynamic interpersonal skills.
  • Engaged children in arts and crafts, singing, sports activities, games and field trips while maintaining safe environment.
  • Checked on campers struggling with various social and recreational skills to maintain camper and parent satisfaction.
  • Enforced discipline and policies to protect safety of recreational activity participants.
  • Coordinated and led group activities for campers and counselors.
  • Communicated campers' needs, progress and program benchmarks in weekly staff meetings.
  • Prepared for inclement weather in advance by planning indoor activities.
  • Guided, mentored and counseled adolescents and at-risk youth to help achieve personal and spiritual goals.
  • Grew brand awareness by promoting new products and coordinating merchandising initiatives.

  • Proofread and corrected correspondence and reports for error-free documentation.
  • Checked office supply levels, anticipated needs and placed orders for appropriate stock levels.
  • Updated electronic and hard copy files, maintaining compliance with company data security and archival procedures.
  • Offered diverse clerical support to office team members, managed correspondence, answered telephone calls and tracked documentation.
  • Dispersed incoming mail to correct recipients throughout office.
  • Selected, captioned and color-corrected photos for photo sales, website galleries and slideshows.
  • Designed client page layouts with Adobe InDesign and Adobe Illustrator.
  • Controlled light, texture and shadows to create lifelike characters.
  • Created graphics and animations using traditional and cutting-edge techniques.
11/2020 to 05/2021
Customer Service Cashier Lhc Group Dothan, AL,
  • Exchanged and returned items, noting all details in company database and placed returned merchandise in bins for restocking.
  • Processed credit card, EBT and gift certificate payments in electronic computer systems.
  • Greeted customers and responded to informational requests.
  • Handled customer complaints and concerns promptly, escalating complex issues to direct supervisor for quick resolution.
  • Redeemed coupons and cross-sold products to maintain customer satisfaction levels.
  • Welcomed customers, offering assistance to help find necessary store items.
  • Assisted with purJessicas, locating items and signing up for rewards programs.
  • Prepared food, including subs, mac&cheese and Pizzas.
  • Answered phone calls to assist customers with questions and online orders.
  • Filled Money orders and lottery requests.
  • Properly verified customer identification for alcohol or tobacco purJessicas.
  • Monitored inventory and promptly reported food items requiring reorder.
  • Gathered ingredients and cleaned and cut food items to prep recipes.
  • Worked with customers placing large or specialized orders, providing samples and recommendations and responding to requests.
  • Completed prepping, cleaning and other kitchen duties to support cooks.
  • Updated displays, cases and other customer-facing areas to increase sales of special items.
05/2017 to 07/2017
Office Assistant Belk High Point, NC,
  • Color correction and photo manipulation of photographs Completed basic office tasks Cleaned and kept office space tidy Organized paperwork and inventory.
  • Supported office needs including taking messages, scanning documents and routing business correspondence.
  • Created PowerPoint presentations used for business development.
  • Greeted visitors or callers daily to handle inquiries or direct to appropriate persons.
  • Filed and retrieved records to support business needs and boost team productivity.
  • Wrote reports and correspondence from dictation and handwritten notes to streamline operational planning.
01/2022 to Current
Selling Associate Victoria's Secret & PINK City, STATE,
  • Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
  • Sold various products by explaining unique features and educating customers on proper application.
  • Built and maintained relationships with peers and upper management to drive team success.
  • Answered incoming telephone calls to provide store, products and services information.
  • Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
Education and Training
Expected in 05/2021 to to
High School Diploma:
Heritage High School - Conyers, GA
GPA:
Expected in to to
Bachelor of Science: Biology
Savannah State University - Savannah, GA
GPA:
Certifications
  • YMCA babysitting Training - 2017
  • Black Pearls – NCNW DeKalb Section
  • Fire Safety: Evacuation and Procedures
  • YMCA Youth & Teen Safety Policy
  • YMCA Sun Safety
  • YMCA Incident Report Training
  • YMCA Active Shooter - How to Respond

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Resume Overview

School Attended

  • Heritage High School
  • Savannah State University

Job Titles Held:

  • YMCA Camp Counselor
  • Customer Service Cashier
  • Office Assistant
  • Selling Associate

Degrees

  • High School Diploma
  • Bachelor of Science

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