LiveCareer-Resume

worship pastor resume example with 8+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Summary

Multitalented Public Speaker with over a decade in top-tier organizational support. Skilled at close work with senior executive teams. Robust history offering office management, support staff management, training, supervision and event planning. Excellent research, project support and organizational abilities.

Skills
  • Stage Layouts
  • Team Oversight
  • Music Leadership
  • Vocal Expertise
  • Leadership Development
  • Crisis Management
  • Interdenominational Networking
  • Inspirational Leadership
  • Problem Resolution
  • Organizational Skills
  • Data Management
  • Team Building
  • Team Management
  • Active Listening
  • Flexible Schedule
  • Critical Thinking
  • Supervision & Leadership
  • Planning & Organizing
  • Relationship Building
  • Customer Service
  • Computer Skills
  • People Skills
  • Microsoft Office
  • Reliable & Trustworthy
  • Training & Development
  • Conflict Resolution
  • Preparing Weekly Sermons
  • Friendly, Positive Attitude
  • Good Work Ethic
Education and Training
SNHU Manchester, NH, Expected in Bachelor of Arts : Marketing - GPA :
Experience
Cleargov Inc - Worship Pastor
Chicago, IL, 11/2016 - Current
  • Referred families and individuals to community support services, psychologists or doctors for necessary care.
  • Devised and implemented congregational membership expansion tactics.
  • Selected mix of contemporary and traditional music to meet expectations of congregation.
  • Improved choir and praise team performance by directing regular rehearsals.
  • Recruited, equipped and motivated band members for professional accompaniment.
  • Planned worship schedules and sequences of events to keep members engaged and active.
  • Coordinated special event worship, camp worship sessions and revivals.
  • Managed audio-visual support for multiple weekly services.
  • Chose songs and organized materials for every worship service.
  • Put together lyrics presentations for congregation and performers.
  • Implemented special programs for holiday and church events.
  • Brought in and managed volunteers to fill ranks of choirs and morning worship teams.
  • Carried out church mission by planning and leading worship services, writing sermons and working with church leaders.
  • Visited, counseled and prayed with church members to provide pastoral care.
  • Reached out to unchurched, new residents or inactive church members.
  • Instructed and guided individuals converting to new faith.
  • Planned special ceremonies, services and events in coordination with families and individuals.
  • Administered communion, baptisms and other religious rites.
  • Studied and interpreted religious laws, doctrines and traditions.
  • Prepared participants for roles in ceremonies, services or events.
  • Improved operations and functions of church committees by clarifying objectives and empowering other committee members to take responsibility.
Xometry - Executive Assistant
Cary, NC, 06/2016 - 11/2016
  • Maintained company confidence and protected business operations by keeping sensitive information confidential.
  • Opened, read and replied to e-mails, letters and correspondence on behalf of executives.
  • Coordinated meeting and work schedules for staff teams and executives.
  • Set up meeting and event logistics for senior management and updated calendars.
  • Made travel arrangements to provide executives seamless and travel policy-approved business trips.
  • Managed daily invoices, reports and proposals.
  • Tackled and addressed top-level, high-priority issues with professional administrative discretion.
  • Obtained signatures for financial documents and internal and external invoices.
  • Screened phone calls for executives to instantly identify priority clients and filter out spam calls.
  • Facilitated board meeting agendas and distributed support materials in advance for successful sessions.
  • Entered customer information and updates in database system to track leads, interactions, relationships and propel sales opportunities.
  • Created and maintained computer- and paper-based filing and organization systems for records, reports and documents.
  • Participated in frequent communication with other administrative team members, human resources and finance department on special projects and events.
  • Facilitated communications by forwarding emails, transferring calls and filing documents.
  • Took detailed notes in meetings and disseminated information afterward.
  • Coordinated multiple schedules using online calendaring system.
  • Delivered optimal administrative, customer service and case management support.
  • Provided accurate, up-to-date information to external parties through emails, phone calls and in-person interactions.
  • Ordered catering or restaurant delivery to offer food and beverages to meeting and conference attendees.
  • Relayed messages, retrieved reports and printed documents for co-workers to assist with office workflow.
  • Executed special objectives and projects in response to executive team and board member requests.
  • Prepared invoices and drafted memos for executives.
  • Reviewed incoming reports, applications and memos to determine workplace priorities.
  • Filtered important calls and spam calls to help executives prioritize specific clients and expedite daily operations.
  • Revised and maintained master calendar to coordinate meetings across multiple time zones.
Spencer Gifts, Llc - Call Center Representative
City, STATE, 01/2016 - 06/2016
  • Answered incoming calls and provided highest level of professionalism and knowledgeable service to every customer.
  • Answered, screened and processed high volume of calls daily with call management system and web-based communications.
  • Maintained strong call control and quickly worked through scripts to address problems.
  • Updated customer accounts, addresses and contact information within call management databases.
  • Engaged actively with callers, confirming or clarifying information and diffusing anger.
  • Met or exceeded call speed, accuracy and volume benchmarks on consistent basis.
  • Handled escalated customer service concerns to preserve customer satisfaction and maintain long-term business relationships.
  • Delivered fast, friendly and knowledgeable service for routine questions and service complaints.
  • Managed customer expectations by clarifying needs, identifying options and recommending products and services.
  • Assisted customers with inquiries and transactions to meet productivity goals and achieve profit growth.
  • Engaged in conversation with customers to understand needs, resolve issues and answer product questions.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Updated databases with new and modified customer data.
  • Promoted available products and services to customers during service, account management and order calls.
  • Recommended improvements in products, service and billing methods to management to prevent future problems.
  • Surpassed sales goals through implementation of successful marketing strategies.
  • Utilized job-related software to prepare change of address records and issue service discontinuance orders.
  • Supported sales team members to drive growth and development.
  • Resolved customer inquiries, questions and concerns to consistently offer quality service and meet performance benchmarks.
  • Asked probing questions to determine service needs and accurately input information into electronic systems.
Bakers Shoe Store - Assistant Store Manager
City, State, 10/2011 - 12/2012
  • Answered customer questions and addressed problems and complaints in person and via phone.
  • Handled complaints from customers by empathetically listening, recording details and offering solutions.
  • Completed frequent walk-throughs and directed team members to correct issues impacting store appearance or professionalism.
  • Supervised cashiers in processing credit, debit and cash payments to streamline sales.
  • Handled scheduling for store shifts to achieve adequate staffing.
  • Maintained inventory by checking merchandise to determine levels.
  • Delegated assignments based on team strengths to optimize floor coverage and service levels.
  • Coached and developed store associates through formal and informal interactions.
  • Oversaw aspects of maintenance, inventory and daily activity management.
  • Assisted in continuous development of effective store associates to achieve desired sales and results.
  • Checked monthly sales and performance reports to support operational planning and strategic decision-making.
  • Provided mentorship for employees to generate sales, promote effective upselling and cross-sell to improve retail productivity.
  • Oversaw coaching and guidance of store employees to foster advancement in work operations.
  • Completed thorough opening, closing and shift change functions to maintain operational standards each day.
  • Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
  • Delegated work to staff, setting priorities and goals.
  • Prepared staff work schedules and assigned team members to specific duties.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
  • Used strong issue resolution and communication skills to cultivate and strengthen lasting client relationships.
  • Reviewed financial statements and sales or activity reports to measure productivity or goal achievement.
  • Formed and sustained strategic relationships with clients.
  • Mitigated business risks by working closely with staff members and assessing performance.

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Resume Overview

School Attended

  • SNHU

Job Titles Held:

  • Worship Pastor
  • Executive Assistant
  • Call Center Representative
  • Assistant Store Manager

Degrees

  • Bachelor of Arts

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