LiveCareer
LiveCareer
  • Dashboard
  • Jobs
  • Resumes
  • Cover Letters
  • Resumes
    • Resumes
    • Resume Builder
    • Resume Examples
      • Resume Examples
      • Nursing
      • Education
      • Administrative
      • Medical
      • Human Resources
      • View All
    • Resume Search
    • Resume Templates
      • Resume Templates
      • Nursing
      • Education
      • Medical
      • Human Resources
      • Customer Service
      • View All
    • Resume Services
    • Resume Formats
    • Resume Review
    • How to Write a Resume
    • CV Examples
    • Resume Objectives
  • Cover Letters
    • Cover Letters
    • Cover Letter Builder
    • Cover Letter Examples
      • Cover Letter Examples
      • Education
      • Medical
      • Human Resources
      • Customer Service
      • Business Operations
      • View All
    • Cover Letter Services
    • Cover Letter Templates
    • Cover Letter Formats
    • How to Write a Cover Letter
  • Jobs
    • Mobile App
    • Job Search
    • Job Apply Tool
    • Salary Calculator
    • Business Letters
    • Job Descriptions
  • Questions
  • Resources
  • About
  • Contact
  • 0Notifications
    • Notifications

      0 New
  • jane
    • Settings
    • Help & Support
    • Sign Out
  • Sign In
Member Login
  • LiveCareer
  • Resume Search
  • Workflow Specialist/AML Compliance Analyst
Please provide a type of job or location to search!
SEARCH

Workflow Specialist/AML Compliance Analyst Resume Example

Resume Score: 80%

Love this resume?Build Your Own Now
WORKFLOW SPECIALIST/AML COMPLIANCE ANALYST
Summary

An accomplished professional with 7 years of experience as a Workflow Specialist/AML Compliance Analyst/Project Consultant/Training and Marketing Manager, leading all areas of workflow management including Payment operations, Scheduling, Forecasting functions, audit suspicious accounts for fraudulent and illegal practices,marketing and training, prioritizing workflow to meet the demanding deadline process SLA.

Skills
  • Ability to analyze reports
  • Improvement plan knowledge
  • Experience in leadership
  • Team leadership
  • Training Co-ordination
  • Risk Analysis
  • Ability to handle problems
  • Hiring and staffing
  • Quality control
  • Sales and marketing strategies
Experience
07/2011 - 04/2015Serco Global ServicesChennai, TamilNadu
Workflow Specialist/AML Compliance Analyst

Client: Barclays Bank
• Handled Regular payment process and Wealth payment process, leading a team of 18 associates.
• Handled Fund Transfer System, Multi-currency dealing and conversion processing.
• Routing payments via SWIFT MT101/MT103/MT202 codes.
• Processing ITT received from other banks via SWIFT MT103/MT202
• Hands-on experience in Barclays Payments Suites & SEPA clearing payments.
• Prepare End to End Test Plan for Fund Transfer and Payments & Collections, Payment Defect Management and Status Reporting.
• Also, been as Checker, ensuring that the details of the Payments are in compliant with the bank payment policies for the transaction.
• As AML analyst, used transactional and customer records, external data, publicly- available information, and other information to identify suspicious or unusual activity.
• Prepared suspicious activity reports for AML management.
• Determined and implemented additional steps, validating KYC risk compliance based on research of customer records, verification of account purpose and legitimacy, analysis of transaction activity.
• Identified training opportunities and developed, conducted, and assisted with a wide range of AML/Regular Payments- related training.
• Mentored and Trained new associates on Business processes.
• Authored and managed knowledge repository for training of new associates.
• Analyzed operational performance to identify risk areas and provided solutions to management.
• Handling escalations and prioritization of transaction requests.
• Reporting Monthly audits to Management to facilitate decision making.
• Ensure the Quality SLA is met in All Queues.
• Track advisors performance every month and choose sampling size accordingly.
• Track execution progress on daily basis for the team to achieve daily targets.
• Tools used: GPP(Global Pay Plus), SWS,SOLD, DM&W, Full serve-application.

01/2016 - 12/2017PrimeIndia HealthCare SolutionsChennai, Tamil Nadu
Project Consultant/Analyst Intern
  • Developed new process plans, escalated remediation plans, and identified areas where technology can lead to increased efficiency and productivity for different lines of businesses.
    Worked closely with Corporate Risk - IT and IT Compliance to strengthen controls used by Consumer Credit. Led project and meetings to ensure processes were current with Corporate and Regulatory standards.
  • Conducted and over sought requirements gathering functional analysis, and designed activities related to legal, financial and business systems, and evaluated business requirements for applications and systems integration.
  • Implemented features and business processes as the Lead SME (subject matter expert), and participated in the definition, testing, training, implementation and support of system requirements, and provided detailed analysis of processes and workflows with suggestions for improvement.
  • Conducted feasibility studies for clients seeking operational improvement.
  • Created organizational documents tracking where time and resources were being spent.
  • Recommended solutions to Analyst for improving operations.
  • Guided team members and educated about responsibilities and assigned duties.
  • Produced status reports for customers and senior management.
09/2018 - 09/2019Casagrand Pvt LtdChennai, Tamil Nadu
Assistant Manager, Training/Marketing/Recruitment Consultant

Client: Casagrand

  • Handling team for different projects.
  • Role: Taking on some managerial tasks, such as overseeing employees, customer service. Working both in Corporate and Retail setting. Handling the Workflow of team, maintaining targets.
  • Guiding the team to meet the execution of work at SLA.
  • Quality Analyst: Play the role of Quality. Ensure that Fls perform their tasks as per company guidelines and assure all quality steps are performed.
  • Planned and executed recruitment events to bring in area candidates.
  • Trained team of 15 to deliver outstanding customer service, boosting customer satisfaction ratings 90%.
  • Support manager in the daily operations of management
  • Evaluating employee performance, arranging staff training and development programs.
  • Supervise employees, work with clients and help carry out the directives of the manager and owner.
  • Helped management improve appraisal, counseling and performance optimization techniques to maximize workforce satisfaction and productivity.
  • Responsible for planning, directing and overseeing the operations and fiscal health of department within an organization.
  • Tools used: Sell.do, Database - SQL
Education and Training
05/2011India
Bachelor of Technology in Information TechnologyAnna University, SIET(Jaya Group of Colleges)
05/2007India
High School DiplomaIHM Girls Higher Secondary School
Accomplishments
  • Rising Star of the year 2013.
  • Best Employee of the year 2014.
  • Topper of the target 2018-2019.
  • Marketing - Implemented marketing strategies which resulted in [90%] growth of customer base.
Build Your Own Now

DISCLAIMER

Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

Resume Overview

Companies Worked For:

  • Serco Global Services
  • PrimeIndia HealthCare Solutions
  • Casagrand Pvt Ltd

School Attended

  • Anna University, SIET(Jaya Group of Colleges)
  • IHM Girls Higher Secondary School

Job Titles Held:

  • Workflow Specialist/AML Compliance Analyst
  • Project Consultant/Analyst Intern
  • Assistant Manager, Training/Marketing/Recruitment Consultant

Degrees

  • Bachelor of Technology in Information Technology
    High School Diploma

Create a job alert for [job role title] at [location].

×

Advertisement

Similar Resumes

View All
AML-/-Compliance-Analyst-resume-sample

AML / Compliance Analyst

National Bank of Kuwait

Brooklyn, New York

Senior-AML-Compliance-Analyst-resume-sample

Senior AML Compliance Analyst

Citibank

Riverview, Florida

AML-Compliance-Analyst-resume-sample

AML Compliance Analyst

ETRADE FINANCIAL

Newark, New Jersey

About
  • About Us
  • Privacy Policy
  • Terms of Use
  • Sitemap
Help & Support
  • Work Here
  • Contact Us
  • FAQs
Languages
  • EN
  • UK
  • ES
  • FR
  • IT
  • DE
  • NL
  • PT
  • PL
Customer Service
customerservice@livecareer.com
800-652-8430 Mon- Fri 8am - 8pm CST
Sat 8am - 5pm CST, Sun 10am - 6pm CST
  • Stay in touch with us
Site jabber winner award

© 2021, Bold Limited. All rights reserved.