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Wisconsin Market Manager/ State Broker Resume Example

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WISCONSIN MARKET MANAGER/ STATE BROKER
  • https://www.linkedin.com/in/brian-p-callahan/
Skills
  • Deep knowledge and understanding of the real estate brokerage industry in Wisconsin including legal requirements, norms, and culture with 23 years of broker level experience.
  • Highly engaged, compassionate, and effective manager
  • Humble
  • Creative and independent problem solver
  • "Work should be fun" attitude
  • Ability to interpret and derive actionable insights from data and KPI's.
  • Tech Savvy: knowledge and experience with a wide variety of technologies, applications, and platforms including Tableau, Qualtrics, R-Studio, IBM Cloud, Google Suite, MS Office Suite, Slack, Salesforce, and many others.
Professional Summary

Experienced, entrepreneurial, compassionate, curious, and creative Senior Managing Real Estate Broker. I truly enjoy working in a role which allows me to collaborate with a diverse group of people, in an environment which fosters innovation, to solve hard problems.

As a manager, I strive to lead by example, and the values and culture of a company are very important to me. I have a wide range of experience in the residential real estate brokerage industry and in managing all the components of a P&L to drive growth in revenue, profit, and margin.

Work History
Wisconsin Market Manager/ State Broker, 05/2014 to Current
Company Name - City, State
  • Managed all aspects of opening the Wisconsin market for Redfin in 2014.
  • Worked closely with our Legal and IT teams as well as the Wisconsin state regulatory agency (DSPS) and state and local Realtor Associations to ensure compliance with all rules and regulations in alignment with our business model.
  • Maintained friendly and open communication with DSPS, state and local Realtor Associations, and other brokerages to answer questions, resolve issues, and build trustful relationships.
  • Developed and maintained a "Wisconsin Brokerage Manual" and audit checklist.
  • Developed and updated all brokerage legal forms, addendums, and clauses for use by our agents in Wisconsin.
  • Currently act as Managing Broker with supervision of a roster of 50+ real estate Wisconsin licensees including agents and support staff.
  • Manage two Redfin teams with offices in Madison WI and Milwaukee WI, serving all of South Central and Southeast Wisconsin.
  • Successfully created a healthy team culture which has resulted in high employee morale and productivity
  • Have successfully managed a detailed P&L with monthly, quarterly, and annual targets for revenue, expenses, profit, and margin
  • Investigated and resolved customer complaints to foster satisfaction
  • Researched competitive solutions and maintained competitive market comparisons and evaluations
  • Offered data-driven recommendations aligned with overall company strategies and prioritized process improvement initiatives
  • Partnered with cross-functional teams to conductthorough discovery and due diligence on existing processes
Owner/Managing Broker, 03/1998 to 05/2014
Company Name - City, State
  • Started and managed a real estate brokerage offering innovative services for home sellers in Madison and Milwaukee WI, as well as the Chicago IL area, before merging with Redfin in 2014
  • Personally listed over 1,800 homes which provided me with constant customer feedback to tweak and improve our service offerings
  • Worked closely with regulatory agencies and Realtor Associations to ensure compliance and foster friendly and transparent relationships.
Owner, 01/1993 to 03/1998
Company Name - City, State
  • Licensed residential home builder serving as a general contractor for the construction of custom and spec homes in Naples FL and southern Wisconsin.
  • Created detailed project management outlines and timelines for luxury home construction.
  • Provided personal attention and service to high-end home buyers
Program Manager-Home Builder Sales and Marketing, 07/1989 to 07/1992
Company Name - City, State
  • Oversaw luxury home-site sales in the master-planned communities of Pelican Bay, Bay Colony, and Pelican Landing.
  • Managed the architectural review process for all single family and multi-unit new construction in the community of Pelican Bay.
  • Led a special project transitioning ownership of the Club at Pelican Bay golf course to it's members through a successful offering of equity memberships.
  • Participated in the process to acquire land and in the development planning process for the community of Pelican Marsh.
Education
Bachelor of Arts: : Political Science, 05/1985Marquette University - City, State
Association/MLS Memberships

National Association of Realtors

Wisconsin Realtors Association

Greater Milwaukee Association of Realtors

Lakes Area Realtors Association

Ozaukee Realtors Association

Metro Milwaukee MLS

Realtors Association of South Central Wisconsin

South Central Wisconsin MLS

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Resume Overview

School Attended

  • Marquette University

Job Titles Held:

  • Wisconsin Market Manager/ State Broker
  • Owner/Managing Broker
  • Owner
  • Program Manager-Home Builder Sales and Marketing

Degrees

  • Bachelor of Arts : : Political Science , 05/1985

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