Reliable store manager with over 13 years in the Powersports, Marine, and Recreational Vehicle industry.
Punctual, organized and skilled in management, sales, and finance.
Believe myself to have a great working attitude and I have never been terminated from an employer.
Goal oriented and career driven.
Extensive management and sales experience
Strong written and verbal communication skills
Advanced computer skills
General math skills
Strong work ethic
Finance and back end product experience
Strong team player
Wind Turbine Technician, 11/2018 to Current Nextera Energy Inc. – Lubbock, Texas
Conducted systematic processes for identifying root cause of wind turbine component failures.
Maintained optimal performance of underground transmission systems, wind field substations, fiber optic sensing and control systems.
Organized turbine data for testing, research and analysis.
Assisted with general site support, including establishing processes and procedures for newly created facilities.
Climbed wind turbine towers to inspect, troubleshoot and repair turbine equipment.
Minimized risks and incidents by strictly adhering to regulations, safety rules and codes.
Followed work orders, technical drawings and procedures in delivering scheduled maintenance and service with minimal downtime.
General Manager, 04/2008 to 10/2017 Adventure Powersports – Lubbock, Texas
My responsibilities were to ensure the profitability of the dealership by overseeing the various departments which included sales and financing, service & parts, and the business office. Also enforced safety and productivity daily for all of our employees.
Hiring all management positions, completing performance evaluations regularly and developing short and long-term goals for each department manager.
Planning and developing short and long-term goals and objectives annually, and submitting time projections to the owner for approval.
Explaining the policies and procedures of the dealership to all employees and following up with employees to ensure that these issues are understood and followed.
Providing dealership management with weekly reports on the financial condition of the dealership.
Overseeing the monthly financial statement to ensure it is complete, accurate and submitted on time to the dealership owners.
Coordinating with the business/administrative office to ensure that records and analyses are correctly maintained.
Creating a good working relationship with lending institutions and manufacturer personnel and maintaining these relationships.
Coordinating regular meetings with the managers of each department to ensure their profitability and efficiency.
Maintaining an enthusiastic attitude to build positive employee attitudes and morale.
Overseeing and maintaining compensation plans for all employees.
Creating cost-effective advertising programs and merchandising strategies for the dealership.
Focusing on any customer complaints that department managers are unable to rectify and taking the necessary steps to resolve these complaints.
Assisted with the creation of the marketing strategy and advertising initiatives that were used to promote the facility to the public.
Tracked trends and suggested enhancements that would both challenge and refine the company's product offerings.
Ensured that each guest's experience was positive, memorable and consistent.
Earned exceptional ratings and testimonials from clients from social networking and other web based searches.
Built a very strong customer base and upheld great relationships with different businesses.
Organized budgets, oversaw P&Ls and achieved margin targets consistently to stay on track with growth plans.
Increased revenue streams by reducing costs, managing schedules and performing variance and risk analysis to implement corrective actions.
Enhanced operational success through effective staffing, strong training, adherence to safety regulations and well-timed customer service.
Managed budget implementations, employee reviews, training, schedules and contract negotiations.
Oversaw inventory by ordering precise quantities of stock and executing corrective actions to drive profitability.
Maximized efficiency by coaching and mentoring Sales personnel on certain principles, industry practices, company procedures and lightspeed software systems.
Lead Powersports Sales, 06/2007 to 04/2008 GanderMountain – Lubbock, Tx
Greeted customers in a timely fashion while quickly determining their needs.
Wrote sales slips and sales contracts for boats and atv's.
Cultivated a customer-focused shopping environment by greeting and responding to all customers in a friendly manner.
Contacted other store locations to determine merchandise availability.
Maintained knowledge of current sales and promotions, policies regarding payment and exchanges and security practices.
Assigned work to team members based on company needs, personal strengths and job knowledge.
Priced merchandise, stocked shelves and took inventory of supplies.
Built relationships with customers to increase likelihood of repeat business.
Mentored new sales associates to contribute to the store's positive culture.
Parts Advisor, 05/2005 to 06/2007 Family PowerSports Lubbock – Lubbock, TX
Sold powersports and marine related parts and accessories to customers
Organized racks and shelves to maintain the visual appeal of the store.
Updated computer inventory listings.
Prioritized and accomplished wide range of tasks each shift.
Demonstrated use and care of merchandise.
Worked collaboratively in team environment.
Suggested accessories and complementary purchases.
Greeted customers and ascertained customers' needs.
Operated the cash register and assisted co-workers with complex transactions.
Proposed innovative marketing ideas.
Monitored entrances, exits and fitting rooms for signs of theft.
Accepted and processed returns.
Stocked shelves and supplies and organized displays.
Prepared merchandise for sales floor.
Prepared outgoing shipments.
High School Diploma: 2005 Smyer High School - Smyer, Texas
Some college: Heating, electrical, and AC trade, 2006 South Plains College - Levelland, Texas