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Wellness Director & Site Leader Resume Example

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WELLNESS DIRECTOR & SITE LEADER
Professional Summary

Determined and responsible Wellness Director with more than 10 years of success boosting efficiency and streamlining procedures for Corporate and Residental Wellness Centers/Gyms. Focused on smoothly overseeing financial, personnel and operational facets. Business-driven individual and enthusiastic leader responsible for developement, implemantation and monitoring of company-wide total well-being initiatives. Determined and experienced in developing comprehensive corporate health promotion programs (including but not limited to: fitness orientations and consultations, health screenings and health risk assesments, organizing health and fitness fairs, awareness events and motivational contest). Coordinates the planning and delivery of wellness programs including health awareness (bulletin boards, newsletters), educational campaigns (lunch n learns, workshops), behavior change programs (Simply Fit, Check Into Fitness, Well My Weigh), health assessments/ screenings (biometric events, incentive programs), and more. Proactively contributes and manages American Cancer Society Making Strides Against Breast Cancer Flagship and other charitable oragnizations. Eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Motivated to learn, grow and excel in the Fitness Industry.

Work History
Plus One Holdings, Inc. - Wellness Director & Site LeaderNew York, NY01/2017 - Current
  • Led individual and group wellness seminars and educational programs on Stress Management, Diabetes, Smoking Cessation and Blood Pressure topics.
  • Helped clients set and achieve health and wellness goals.
  • Demonstrated safe and correct forms for each exercise and piece of equipment.
  • Monitored, tracked and reported on individual progress with wellness plans.
  • Conducted group wellness presentations for classes up to 26 participants.
  • Built strong relationships with members to promote health, wellness and available services.
  • Provided individual health coaching to help clients optimize personal choices.
  • Determined and recommended methods to address improvement opportunities.
  • Investigated and resolved customer complaints to foster satisfaction.
  • Coordinated with Human Resource department in developing project plans for prioritized health initiatives.
  • Developed exceptional attendance record with special attention to punctuality and preparation to work upon arrival.
  • Developed, updated and maintained database of existing and potential customers in Flex.
Transamerica Retirement Solutions - Enterprise Wellness ManagerHarrison, NY01/2014 - 01/2017
  • Maintain high level of service and a friendly atmosphere for all gym members.
  • Design promotions to recruit new members while maintaining current membership levels.
  • Retain & motivate existing members by communicating regularly via news letters or emails.
  • Create monthly initiatives and challenges for gym members.
  • Address problems/complaints raised by members.
  • Serve as a mentor to instructors and Wellness Coach to members.
  • Implement new class programming based on industry trends and member feedback.
  • Maintain responsibility for all equipment; ensuring car dio and pin-selectorized machines are in excellent working condition
  • Schedule quarterly Preventative Maintenance for spin bikes, cardio and pin - selectorized machines
  • Oversee the safety and cleanliness of the gym Make sure the locker rooms are well maintained, stocked and thoroughly hygienic for member use
  • Responsible forFitness Center Budget
  • Stay apprised of new products and make decisions and recommendations for purchasing or leasing new equipment
  • Oversee performance of staff and instructors
  • Recruit, train and manage a small team of people to help run the Fitness Center and instruct gym members
  • Interview and hire qualified instructors to work with members and monitor their workouts
  • Manage payroll and prepare bi-weekly invoices for instructors
  • Monitor class attendance
  • Manage instructors training and certification records to ensure in compliance and up - to-date
  • Serve as instructor for several recurring classes on the weekly schedule, to supplement the contracted instructors and add variety for gym members
  • Serve as the substitute instructor should contracted instructors not be available at short-notice to maintain schedule consistency for gym members
  • Maintain and adhere to HIPPA regulations and requirements
  • Maintain personal fitness certifications through contin uing education/training programs.
  • Organize health fairs, bring your kids to work day, blood drives and any additional company initiatives.
  • Attend annual Fitness Conference.
Bilancio Luxury Fitness Management - General ManagerPurchase, NY04/2008 - 01/2013
  • Greet persons entering establishment, determine nature and purpose of visit, and direct or escort them to specific destinations.
  • Transmit information or documents to customers, using computer, mail, or facsimile machine.
  • Hear and resolve complaints from customers or the public.
  • Perform administrative support tasks, such as proofreading, transcribing handwritten information, or operating calculators or computers to work with pay records, invoices, balance sheets, or other documents.
  • File and maintain records.
  • Provide information about establishment, such as location of departments or offices, employees within the organization, or services provided.Collect, sort, distribute, or prepare mail, messages, or courier deliveries.
  • Receive payment and record receipts for services.
  • Operate telephone switchboard to answer, screen, or forward calls, providing information, taking messages, or scheduling appointments.
  • Keep a current record of staff members' whereabouts and availability.
  • Schedule appointments and maintain and update appointment calendars.
  • Enroll individuals to participate in programs and notify them of their acceptance.
  • Schedule space or equipment for special programs and prepare lists of participants.
JRT Associates - Administrative AssistantElmsford, NY04/1995 - 04/2003
  • Operate computers programmed with accounting software to record, store, and analyze information.
  • Check figures, postings, and documents for correct entry, mathematical accuracy, and proper codes.
  • Receive, record, and bank cash, checks, and vouchers.
    Code documents according to company procedures.
  • Match order forms with invoices, and record the necessary information.
  • Perform general office duties such as filing, answering telephones, and handling routine correspondence.
  • Perform personal bookkeeping services.
  • Prepare bank deposits by compiling data from cashiers, verifying and balancing receipts, and sending cash, checks, or other forms of payment to banks.
  • Prepare purchase orders and expense reports
Skills
  • Microsoft Office, PowerPoint, Excel, Flex
  • Lead Safety Coordinator/ Warden
  • Accounting software & programs (Omni Flow & Peach Tree)
  • Scheduling appointments
  • Bookkeeping
  • Budgeting
  • CPR & AED, Standard First Aid & Blood Bourne Pathogens
  • Expense reports
  • General office duties
  • Instructor & Personal Trainer
  • Payroll
  • Maintain records
  • Client account management
  • Verbal and written communication
  • Consistently meet goals
  • Exceptional interpersonal communication
  • Coaching and mentoring
  • Operations management
  • Effective leader
  • Human resources management
  • Project management
  • Efficient multi-tasker
  • Employee scheduling
  • Relationship building
Education
Expected in 05/2024Monroe CollegeNew Rochelle, NYBachelor of Science: Health Administration
Mercy CollegeDobbs Ferry, NYSome College (No Degree): Business Management
Certifications
  • NFPT Certified Personal Trainer
  • Group Fitness Instructor
  • Adult CPR & AED, Standard First Aid & Blood Bourne Pathogen
  • Madd Dog Spin Instructor
  • Level 1 Functional Movement Screening
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Resume Overview

Companies Worked For:

  • Plus One Holdings, Inc.
  • Transamerica Retirement Solutions
  • Bilancio Luxury Fitness Management
  • JRT Associates

School Attended

  • Monroe College
  • Mercy College

Job Titles Held:

  • Wellness Director & Site Leader
  • Enterprise Wellness Manager
  • General Manager
  • Administrative Assistant

Degrees

  • Bachelor of Science : Health Administration
    Some College (No Degree) : Business Management

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