Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000,
Professional Summary

Experienced Senior Digital Project Manager with top-notch implementation and project management abilities. Highly organized, methodical and skilled at overseeing daily milestones across high-performance teams. Well-versed in building positive relationships with customers and other stakeholders. . Skilled at overseeing complex, high-value technical projects with excellent planning competencies.

  • Digital marketing
  • Campaign management
  • Risk mitigation planning
  • Critical thinking and Problem Solving
  • Strong Written and Oral Communication Skills
  • Strong Understanding of User Testing
  • Strong Understanding of UI Framework Design
  • Experienced in Various Project Management Platforms (Workfront, Workamajig, Basecamp)
Work History
06/2013 to Current Web Marketing Operations Specialist Republic National Distributing Company | Tulsa, OK,
  • Develop and maintain daily, weekly, monthly, yearly project plans.
  • Manage communications between all internal and external teams in all phases until project completion.
  • Hold daily and weekly meetings with various team members and senior management.
  • Escalate timing issues to senior management to gather solutions for resolution.
  • Demonstrated ability to work in a fast paced environment, and alter project priorities to meet deadlines.
  • Maintain monthly budgets with ad agencies.
  • Gather assets needed for creative team to develop/finalize projects.
  • Maintain daily projects in CPS (Campaign Planning System) by assigning, and managing timelines.
  • Create/implement daily, weekly, monthly, yearly timelines.
  • Manage roughly 40 projects weekly, 150 projects monthly, over 1,400 projects yearly.
  • Managed all web projects for the new "Beat Average" Campaign launched this year.
  • Exceptionally organized and scrupulous.
03/2017 to 02/2018 Marketing Workflow Project Manager Detroit Pistons | Detroit, MI,
  • Project managed the full end-to-end process from a scoping and plan creation to delivery and evaluation.
  • Met goals of projects and initiatives with varying degrees of size and scope for both digital and traditional projects.
  • Developed and owned project methodology .
  • Established and maintained cross-functional relationship and communication at all levels of the organization; Assist in the optimization of resource allocation.
  • Identified risks and developed actionable plan to help mitigate foreseeable risks.
  • Proactively reviewed processes and recommended process improvements
  • Partnered with channel owners’ to gather, define and refine requirements/solutions
  • Reviewed creative briefs and provided feedback on scope prior to all kick off meetings with each marketing team lead.
  • Helped prioritize marketing requests with planning team in line with business priorities and strategic objectives.
  • Created and execute marketing project management and development plans across multiple initiatives and revised as appropriate to meet changing needs and requirements.
  • Identified processes to enable workflow efficiencies and work with manager/sr. manager to create and implement.
  • Lead weekly project/creative/legal reviews to create and determine feasibility of timetables while monitoring overall progress.
  • Owned and operate the project management system (Workfront), providing leadership within the department to adapt and rely on the system.
  • Conduct post project analysis to identify best practices and opportunities for improvement.
12/2012 to 06/2013 Purchasing Clerk Wexford Health Sources | City, STATE,
  • Purchased all necessary medical supplies for over 140 correctional facilities nationwide.
  • Maintained relationships with DOC medical staff, to ensure proper items were ordered for patients.
  • Ordered medical supplies, while staying within monthly allowance set by DOC.
11/2011 to 11/2012 Marketing Intern General Nutrition Centers, World Headquarters | City, STATE,
  • Assisted marketing department in generating new customer leads; i.e., GNC College Marketing Program.
  • Worked as a Brand Ambassador; passed out samples to perspective customers.
  • Created survey’s, distributed to GNC Live Well Panel; gathered data.
  • Helped with events; i.e., GNC MARKED, Olympia, The Arnold.
  • Placed orders in mass quantities to central distribution center for events.
  • Planned, ordered GNC products for gift baskets for non-profit organizations in the community.
  • Aided in generating new ways to reach out to consumers with our Gold Card rewards program.
  • Entered all Gold Card Applications into database, for future reference.
  • Researched competitor products to compare, then gathered and presented information to VP of marketing.
  • Worked alongside; Senior Marketing Manager, Customer Research and Analytics Manager, and VP of CRM.
Expected in B.A. | Robert Morris University, Moon, PA GPA:
GPA: 3.5
Leadership and Volunteer Work American Marketing Association, 2011 Public Relations Manager Designed, drafted and compiled program for attendees. Generated and implemented information on Facebook/Twitter websites for event. Special Olympics, 2011 Girls Hope, 2008-Present, American Marketing Association (AMA), Robert Morris University

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  • Robert Morris University

Job Titles Held:

  • Web Marketing Operations Specialist
  • Marketing Workflow Project Manager
  • Purchasing Clerk
  • Marketing Intern


  • B.A.

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