Forward-thinking Creative with over a decade of relevant work experience within customer service. Offering excellent problem-solving, communication and multitasking abilities. Background planning and managing innovations to existing processes, implementing new processes and installing equipment.
Skills
User-centered design
Campaign branding
Design, layout and typography
Mobile web design
Restaurant operations management
Customer service best practices
Proven sales record
Influencing and persuasive
Customer-oriented
Full service restaurant background
Stable work history
Experience
03/2020 to Current
Web DesignerClearlink Sales And Support – Salt Lake City, UT,
Worked closely with product managers, visual designers and development team to appropriately evolve designs from concept to launch.
Delivered complete cross-platform compatibility in content management system by installing appropriate program language and configurations.
Increased web traffic by improving navigation, creating dynamic media sections and adding social media plugins.
Checked copywriting, image design, banners and other features for blending within site content and reviewed graphics for cohesive aesthetics.
Created and designed functional websites to customers' specifications.
Kept senior management informed of project statuses.
Delivered innovated technical support to keep clients abreast of industry changes.
02/2019 to 03/2020
Meat CutterGeneral Dynamics – Sterling Heights, MI,
Trained new employees on cleanliness, client interactions and various types of meat cuts.
Properly stored meat to decrease waste and increase product freshness span.
Filled daily specialized requests and completed wholesale orders.
Cut, wrapped, weighed and labeled orders for customers.
Educated customers on meat choices and preparation methods to increase sales.
Answered customer questions about specific products and cut meats to specifications.
Supplied and trained personnel on matters of cleanliness, client interactions and various types of meat cuts.
Closely monitored display and refrigerator temperatures to ensure safety and quality of products.
06/2015 to 02/2019
Meat CutterGeneral Dynamics – Teterboro, NJ,
Passed health inspections by correctly evaluating meat temperatures for safety and quality and keeping detailed records of heat statuses.
Properly stored meat to decrease waste and increase product freshness span.
Trained new employees on cleanliness, client interactions and various types of meat cuts.
Cut, wrapped, weighed and labeled orders for customers.
Handled all cash and card transactions daily.
Filled daily specialized requests and completed wholesale orders.
Monitored employee use of machinery, including mincers, slicers and sausage fillers.
Educated customers on meat choices and preparation methods to increase sales.
Answered customer questions about specific products and cut meats to specifications.
Processed beef, pork and bison for freezer storage.
Enforced approved safety codes and cultivated orderly and systematic environment.
Supplied and trained personnel on matters of cleanliness, client interactions and various types of meat cuts.
Closely monitored display and refrigerator temperatures to ensure safety and quality of products.
07/2013 to 06/2015
StockerLsc Communications – Naperville, IL,
Organized stockroom by keeping products in correct locations to maintain accurate inventory counts and free-flowing aisleways.
Palletized merchandise for easy movement to sales floor locations.
Removed debris from aisles to avoid blocking customers or creating safety concerns.
Received incoming product deliveries and relocated to storage shelves, coolers or bins.
Followed proper stock rotation procedures to minimize obsolescence and remove out of date items from sales floor.
Updated signage to reflect new pricing or temporary promotional strategies to increase sales.
Assisted customers by locating items and loading heavy purchases in vehicles.
06/2009 to 06/2013
ManagerArmanino Mckenna Certified Public Accountants & Consultants – San Francisco, CA,
Evaluated store performance by receiving, analyzing and incorporating feedback from store inspections to implement action plans for improvements.
Promoted employee safety awareness based on understanding of regulatory mandates and organizational best practices.
Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
Trained employees on additional job positions to maintain coverage of roles at all times.
Recruited and hired qualified candidates to fill open positions.
Assisted negotiation with vendors and suppliers to reduce cost by 13%.
Cross-trained in every store role to maximize operational knowledge.
Improved productivity initiatives, coordinating itinerary and scheduling appointments.
Addressed internal and customer-related issues each day and affected strategic resolutions.
Education and Training
Expected in 06/2014
Associate of Science: Electrical Engineering ITT-Tech - , GPA:
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