Sales management professional with over 10 years experience in Southern California. Hard working top-rated water treatment/chemical treatment expert driven to exceed sales goals and corner the market in chemical water treatment solutions. Seasoned traveler with extensive contacts in every major SoCal city including the Los Angeles Metro Areas, San Diego, the Inland Empire and Coachella Valley.
Exceeded Sales Management goals by 153% on a quarterly basis, which led to record setting bonuses and company wide recognition for exceptional sales every year since 2009.
Managed a successful service team of six members who consistently provided superior service while continuing to expand market share through service referral program leading to yearly equipment sales increases of 52% or more.
Adopted highly effective sales strategies learned in company sponsored continuing education which led to certification and Culligan International Sales License.
Penetrated Commercial Market increasing sales from $57,000 to $350,000 in 2009. Account management of existing clients, assessment and design of water treatment solutions, bid specification, networking, cold calling.
Expanded market share from $350,000 to $490,000 in 2010. Increased equipment sales and rentals by aggressively pursuing referrals from existing customers, networking with contractors, architects, city and county planning boards.
Maintained exceptional growth increasing recurring revenue from $57,000 in 2009 to $365,000 in 2012. Identified and signed four major contracts in 2012 ranging from $19,500 to $240,000, excellent record of customer satisfaction before during and after the sale.
National Account Management servicing cooling towers, boilers, basic reverse osmosis systems. Supervised four service personnel responsible for more than 500 customer site visits monthly. Managed inventory, scheduling and training of service personnel while increasing market share 10% per year.
Developed comprehensive training program for service personnel including detailed Standard Operating Procedures and OSHA certification in preparation for ISO9000 qualification. Supervised and trained two service personnel responsible for 277 customer service visits per month. Expanded market share by instituting service personnel referral system for equipment upgrades utilizing green technologies.
Took over existing client base of $200,000 yearly sales in 2002 and increased market share to $470,000 by 2006. Initiated company wide standardization of testing methods/kits and site visit report forms. Aggressively marketed Clayton's proprietary boiler chemical formulations to customers outside Clayton's boiler market. Managed large territory from Canada to Mexico City while decreasing expenses through increased email & telephone campaign.
Medical laboratory supervisor responsible for collection and testing in hospital. State Certified MLT(ASCP) performing chemical, hematological, bacteriological, serological and blood banking services for a 300 bed rural community hospital. Chairman of Nosocomial Infection Committee, responsible for daily testing of hospital water and sanitary systems.
Associate of Science, Advanced Industrial Water Treatment
Analysis of water and design of equipment/chemical treatment solutions for municipal water and waste water, commercial high purity and water reclamation systems as well as operation and troubleshooting of reverse osmosis systems, EDI, softeners and complete laboratory analysis of water samples. RO membrane autopsies and bacteriological screening for water samples.
Medical Laboratory Technician for US Navy at Naval Regional Medical Center, Philadelphia, PA Oct 1981 to Oct 1985. Chemistry/Serology/Hematology Supervisor responsible for 11 Hospital Corpsman and all daily testing of samples in a hospital laboratory setting. Inventory control scheduling and other administrative duties in addition to regular testing.
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