Montgomery Street, San Francisco, CA94105609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000
Cell:
resumesample@example.com
Summary
Seasoned Security Officer equipped with excellent communication skills and consistent ability to maintain detailed logs of important events. Skilled in problem-solving and conflict resolution with knowledge of law enforcement investigations. Trustworthy and committed to honest interactions with supervisors, employees and customers. Qualified Individual with experience maintaining safety for grounds and facility. Talented at roving control and entrance control. Successfully remained calm in high-pressure situations and interactions with difficult individuals. Responsible and friendly able to make customers feel welcome, listen to needs and promote merchandise with practiced care and attention to individual needs. Proficient in merchandising, payment processing and general housekeeping of store areas. Focused, hardworking and punctual with excellent interpersonal and organizational skills.
Skills
CCTV surveillance
Criminal law knowledge
Observant
Report writing
Premises surveillance
Patrolling
Training leadership
Worker training
Knowledgeable in microsoft office
Type 40 wpm
Experience
Waste Management, 07/2019 to Current Blain Supply, Inc. – Woodstock, IL,
Communicated effectively with clients, staff members and peers, promoting development of long-term, productive professional relationships.
Manage successful environmental cleanup tasks while observing all safety protocols and wearing correct protective gear.
Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
Cashier, 10/2019 to 12/2020 University Of Arkansas – Augusta, MN,
Helped customers find specific products, answered questions and offered advice.
Assisted with purchases, locating items and signing up for rewards programs.
Processed returned items in accordance with store policy.
Read weekly sales inserts and monitored price changes.
Resolved issues with cash registers, card scanners and printers.
Processed customer payments quickly and returned exact change and receipts.
Processed all sales transactions accurately and promptly to prevent long customer wait times.
Monitored sales events to protect products, added new merchandise and rang up purchases.
Welcomed customers, offering assistance to help find necessary store items.
Wrapped items and bagged purchases properly to prevent merchandise breakage.
Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
Observed company return policy when processing refunds, including inspecting merchandise for wear or damage.
Learned roles of other departments to provide coverage and keep store operational.
Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
Worked closely with front-end staff to assist customers.
Security Officer Supervisor, 03/2019 to 06/2019 Sp Plus Corporation – Cincinnati, OH,
Worked with local and federal law enforcement agents to coordinate apprehensions.
Maintained safety by quickly responding to alarms and investigating disturbances.
Checked footage and live feeds from surveillance cameras to monitor for trespassers and criminal activity.
Checked passes and credentials of persons seeking to enter property and issued passes for guests.
Oversaw premises to identify safety risks and ensure employee and visitor safety.
Quickly and accurately reported all security incidents, accidents and medical emergencies to law enforcement.
Patrolled industrial and commercial premises to prevent and detect signs of intrusion and secure doors, windows and gates.
Inspected parking lot to verify vehicles were properly parked and displayed parking permits.
Challenged suspicious individuals accessing restricted areas to prevent unauthorized entry.
Monitored and secured 5 building entrances.
Monitored employee performance and conducted retraining to correct problems and optimize productivity.
Maintained compliance with company policies, objectives and communication goals.
Established and enforced clear goals to keep all employees on same level and working collaboratively.
Handled customer complaints, resolved issues and adjusted policies to meet changing needs.
Interviewed applicants, recommended individuals for hiring and evaluated staff performance.
Performed scheduled and surprise inspections of work sites in order to gauge technician skill and performance in field.
Performed evaluations and reviews for 10 employees.
Security Officer, 03/2015 to 03/2019 US Security Associates – City, STATE,
Worked with local and federal law enforcement agents to coordinate apprehensions.
Maintained safety by quickly responding to alarms and investigating disturbances.
Patrolled entirety of the premises to ensure safety of employees and visitors.
Monitored 38 security cameras and fire, building and alarm systems.
Quickly and accurately reported all security incidents, accidents and medical emergencies to law enforcement.
Challenged suspicious individuals accessing restricted areas to prevent unauthorized entry.
Monitored and secured 9 building entrances.
Inspected parking lot to verify vehicles were properly parked and displayed parking permits.
Checked passes and credentials of persons seeking to enter property and issued passes for guests.
Patrolled industrial and commercial premises to prevent and detect signs of intrusion and secure doors, windows and gates.
Oversaw premises to identify safety risks and ensure employee and visitor safety.
Enforced security regulations and calmly and promptly escorted non-compliant individuals to security areas for processing.
Checked footage and live feeds from surveillance cameras to monitor for trespassers and criminal activity.
Education and Training
Bachelor of Arts: Psychology/ Criminal Justice, Expected in 05/2022 Houston Baptist University - Houston, TX GPA:
High School Diploma: , Expected in 05/2005 Cypress Springs High School - Cypress, TX GPA:
Associate of Arts: Multi-Disciplinary Degree, Expected in 05/2019 Houston Community College - Houston, TX GPA:
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