Over 8 years experience in Manufacturing/Operations Proven ability to work with others in a team environment to achieve a goal Quickly grasp operations of new equipment and technology Good time management, problem solving, and analytical skills Experience using 5 Why Concept in solving production issues Excellent attendance and punctuality record Able to work well under pressure efficiently and independently Demonstrate human relation skills that shows enthusiasm, initiative and pride in work Able to utilize my skills and knowledge to provide substantial growth opportunity
Highlights
Microsoft Word, Excel & PowerPoint
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*Experience: S/5, KRONOS Timekeeping System, SAP Inventory System, TPM & Red Prairie WMS System
Demonstrated leadership skill to influence department and implement and manage change Ability to function in a high-stress environment while focusing on the completion of operational goals Ensure exceptional customer service key performance within shipping/receiving (order fill rate of accuracy, unannounced inspections, inventory accuracy) Maintain a clean, professional and safe working environment by meeting or exceeding corporate safety goals Promote constant measurable improvements; by teaching and enforcing quality policies at all times Identify and understanding issues, make solid judgment, problem-solving and decision making skills Personally coach, train and mentor direct reports in order to ensure personal growth and career development Conduct annual performance reviews for all associates within the department Experience with AIB standards.
Production Supervisor, 01/2012 - 01/2014 Abbott Laboratories – Stamford, CT,
Coordinate and Supervises the daily operation within the buns department making sure that OSHA & SOP are being performed safely by all associate Supervise and plan hourly employee schedules to meet daily operations goals Associate development, one on one coaching, walking throughout work area during assigned shift, providing group meeting, training and counseling for improved performance, also ensuring procedures are communicated, applied and enforced Maintaining Good Manufacturing Practices GMP's, Sanitation and Safety standards and Investigates on the job accidents, assures compliance with company policies and procedures Ensure the associates have proper access to PPE and the necessary tools to perform their assigned duties and tools are routinely inspected and maintained Organize and lead focus on improved productivity levels in a manner that first stresses effectiveness by improving processes and secondly stresses the efficiency of associate work On the floor overseeing changeover and set-up, being in place where troubleshooting challenging equipment situations may occur Verification of all counting of QA forms are filled out correctly Flexible work Schedule.
Production Supervisor, 01/2007 - 01/2012 Publix Bakery – City, STATE,
Overseeing all production departments performing safe working tasks on a daily Basis within the teams environment Help with conducting job skill training on floor for all associates in the work area Responsible for making sure that Colborne lines are operating at all time Providing leadership by working closely w/QA to ensure consistency in production by following proper formulas, safety standards within departments for results Troubleshoot challenging equipment situations when perform line changeover Maintenance of equipment, PM's and work orders I have knowledge of HACCP, GMP, SOP's and other company policies and programs Complete necessary paperwork timely and accurately Understanding the procedures of Logistics Warehouse Operations Helping managers with scheduling of sanitation Flexible work Schedule.
IBM Service, 01/2005 - 01/2007 IBM Corporation – City, STATE,
Resolved all issues related to billing on I-Series & X-Series practice Perform weekly backlog calls Travel to customer sites in the Midwest to increase sales on new business and demonstrate maintenance offering.
Provided quotes and contracts forms for IBM's machine I-Series, X-Series, AS400 & PC practice.
Advanced Customer Fulfillment Administrator, 01/2001 - 01/2005 IBM Corporation – City, STATE,
Control and process all maintenance contract requests according to the appropriate processes.
Comprehensive knowledge of the administrative process, systems and tools for Inventory and contractual activity.
Consulted and provide general answers on Business Partner programs administrative process information for presale.
Provided weekly backlog calls for Business Partners.
Provided Business Partners quotes related to presales.
Maintenance Quote Desk/Logging Desk Representative, 01/1997 - 01/2001 IBM Corporation – City, STATE,
Provided maintenance pricing quotes to IBM Business Partners and answered.
General questions as they relate to maintenance and services for Midrange, Large System, POS and Storage Systems.
Provided support to IBM Administrative Analyst.
Education
Bachelor of Science: Physical Education, Expected in 1993 - Lambuth University - Jackson, TN GPA: Physical Education
Associates Degree: Business Administration, Expected in 1990 - Northeast Community College - Booneville, MS GPA: Business Administration
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