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Professional Summary
Professional and driven leader offering nearly a decade of warehouse leadership experience with 5 years of expertise in supervising and training up to 60+ employees working in fast paced production warehouse environments. Successful in meticulously managing logistics, employee scheduling and interdepartmental communication provide smooth business operations. Talented in monitoring inventory based on consumer demand and sales forecasting. Diligent in inventory management, quality control and minimizing of waste. Experienced with OSHA, USDOT, HazMat, cold storage and Food Handling compliance and regulation.
Accomplishments
Maintained "Excellent" review on all facility inspections during employment at Americold
Remained top performing facility for all quarterly reviews during employment with Ontrac
Within first three months at OnTrac, brought staffing from over 80% temporary employees to 100% OnTrac employees, being the first facility in the region to do so
Implemented new training protocol at OnTrac to improve employee retention. Retention rose from below 40% to over 70% in 6 month samples
While at Dish Network, responsible for the removal of a thieving warehouse manager. Over $10,000 in product was recovered
Skills
Operations management
Logistics
Safety and compliance
Employee development and training
Work History
07/2019 to CurrentWarehouse SupervisorBakersfield Pipe & Supply | Stanley, ND,
Oversight of a unionized workforce in a fast paced 3PL cold storage envirnment
Orchestration of operations including shipping and receiving processes and oversight of 3rd party lumping service
Support of production workers in meeting goals without compromising safety and compliance
Promotion of diligence and a culture of safety and cleanliness for all employees
Completion of daily and weekly KPIs on time while maintaining high standards of accuracy, cleanliness and safety.
Mentor new employees through the Buddy-tracking system to ensure good habits and employee retention
Responsible for timekeeping, payroll, and overtime scheduling.
Facilitate healthy relationships between leadership, employees, lumping service and union stewards
Ensure open communication with all levels of leadership for smooth transition between shifts in a 24/7 operation
Cooperation with maintenance team to ensure timely repairs and upkeep of facility
Evaluate employee performance and coach, reinforce or discipline as necessary
Use of WIN WMS
10/2016 to 03/2019Sort ManagerArkansas Food Bank | Warren, AR,
Exceed production goals through constant process improvement
Accurate, timely and safe dispatch, unload, sorting and tracking of 25,000+ customer packages per day in a fast paced production environment
Hiring, training, mentorship and discipline of all hourly employees
Resolve employee conflicts efficiently and within company guidelines
Facilitate healthy interdepartmental relationships and vendor relations
Oversight of Linehaul Logistics, ensuring efficiency of product delivery to 3 facilities in AZ
Oversight of maintenance and repair of MH, PIT and yard vehicles
Analyze trends and forecast for volume, staffing and equipment
Lead and participate in daily, weekly and monthly meetings regarding Safety, Employee Engagement and metrics
Accurate tracking and relay of warehouse material orders
Negotiate with delivery vendors on best methods to ensure customer satisfaction
Use of FastTrack WMS
06/2014 to 10/2016Receiving LeadWesco | Clayton, NC,
Accurate and timely unload, receiving and stocking of all inbound freight to facility
Inspect all incoming freight for damage or other discrepancies
Maintain communication with Sales department to ensure accurate receipt of Special Ordered freight
Processing of all Claims and damaged product
Ensuring interdepartmental communication to process orders accurately and timely
Picking, packing and shipping of freight across all departments
Participate in and lead weekly Safety and Employee Engagement meetings
Conduct daily cycle counts, research and reconcile to ensure accuracy of stored product
LTL 3rd party shipping
Training and oversight of 3 employees in department
Storage logistics for top customers
Over-the-Counter sales
Use of pallet jack, electric pallet jack, stand up forklift, counterbalance forklift, scissor lift and cherry picker
Maintain a clean and safe work environment
01/2012 to 06/2014Senior Warehouse AssociateDish Network | City, STATE,
Accurate tracking of product across a hub, a satellite warehouse and 35+ technician vehicles through daily counts, reconciliation issuing and assigning of product
Proper assignment and issuing of product to customer accounts
Replenishment, staging and loading of all warehouse product and vehicles by hand, pallet jack and forklift
Ensure technicians are issued necessary tools and equipment for daily jobs
Directly responsible for the accurate tracking and shipping of Defective Materials using LTL 3rd Party shippers
Training and oversight of entry level employees
Use of Oracle WMS
Maintain a clean and safe work environment
Education
Expected in High School Diploma | Verrado High School, Buckeye, AZGPA:
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