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Warehouse Shipping Lead Resume Example

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WAREHOUSE SHIPPING LEAD
Summary

Hardworking warehouse shipping lead with one-year background making valuable contributions in warehouse settings. Detail-oriented professional delivering effective records maintenance and shipping coordination.

Skills
  • Quality assurance
  • Shipping coordination
  • Package preparation
  • Operational improvement
  • Organization
  • Inventory management
  • Project organization
  • Process improvement
  • Team building
  • Problem resolution
  • Planning and coordination
  • Supervision
  • First Aid/CPR
  • Team management
  • Certified forklift operator
Experience
Warehouse Shipping Lead|Jeld-Wen - Etna, OH|07/2019 - Current
  • Tracked parcel movement using hand-held scanners and daily production sheets to keep records accurate.
  • Consulted item numbers and storage locations to stock warehouse quickly and efficiently.
  • Compared shipment contents with paperwork to support inventory accuracy and records management.
  • Implemented cost-effective methods, carriers and routes to optimize shipping and receiving strategies.
  • Prepared accurate shipping orders and bills of lading to direct and route materials.
  • Prepared and processed shipping documents, including work and shipping orders, route materials and bills of lading.
  • Operated lift and hand trucks to transfer materials to and from target areas.
  • Prepared shipments for postage through careful packing, sealing and labeling of materials.
  • Organized storage areas to maximize movement efficiency and minimize labor.
  • Investigated inventory discrepancies to maintain recordkeeping validity.
Server Shift Leader|Cracker Barrel - Pickerington, OH|03/2018 - 07/2019
  • Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
  • Welcomed guests with personable attitude and smile, offering to bring beverage orders while reviewing menu options.
  • Educated guests on daily specials and appetizers, entrees, desserts and other menu items.
  • Restocked nonperishable food items, condiments and napkins to keep pantry well-supplied.
  • Prepared salads, appetizers and set up garnish stations to assist kitchen staff.
  • Responded quickly to customer concerns and inquiries and provided appropriate answers, escalating major issues to management immediately.
  • Assisted customers in selecting appetizers, entrees and desserts and recommended alternative items for food allergies and gluten intolerances.
  • Cleaned dishes with detergent, rinsing and sanitizing chemicals in 3-compartment sink.
  • Collaborated with host, bus person and cook to efficiently serve food and beverage options.
  • Completed closing duties by emptying trash, safeguarding alcohol and polishing silverware.
  • Maintained knowledge of menu items, garnishes, ingredients and preparation methods to assist guests with menu selection.
  • Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
Crew Member|Raising Cane's - Pickerington, OH|11/2016 - 12/2017
  • Drove team success by completing assigned task quickly and accurately.
  • Entered orders into computer system to send order details to kitchen, mentioning customers' special requests and food allergies in person.
  • Remained mindful of workplace safety according to predetermined specifications.
  • Upheld high standards of productivity and quality in all areas of operations.
  • Identified unacceptable work or materials and independently corrected problems to keep operations on-target.
  • Assisted management with monthly inventory control and weekly stock ordering.
  • Completed opening, closing and shift change tasks to promote store efficiency.
  • Utilized approved food recipes and production standards to monitor quality, serving temperatures and standard portion control.
  • Monitored and counted food stock and supplies to reorder on time.
  • Accepted transaction payments, making change for cash payments and processing credit cards, debit cards and gift cards.
  • Built brand loyalty and accomplished customer satisfaction by working well with other food service team members.
  • Resolved customer concerns and relayed relevant information to supervisor.
  • Kept customer and food preparation areas clean and well-organized for maximum efficiency.
  • Entered requested menu items into POS terminal, modifying with substitutions and add-ons to customize orders.
  • Maximized customer satisfaction by quickly addressing and resolving complaints with food or service.
  • Organized food items on serving trays and in carry-out packages.
  • Reviewed contents on food trays to check receiving complete order.
  • Complied with company service standards, including inventory and cash control procedures.
  • Stored food in designated areas following wrapping, dating, food safety and rotation procedures.
Education and Training
Capital University|Columbus, OHSome College (No Degree): Biology
Pickerington High School Central||Pickerington, OH|05/2018High School Diploma
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Resume Overview

Companies Worked For:

  • Jeld-Wen
  • Cracker Barrel
  • Raising Cane's

School Attended

  • Capital University
  • Pickerington High School Central

Job Titles Held:

  • Warehouse Shipping Lead
  • Server Shift Leader
  • Crew Member

Degrees

  • Some College (No Degree) : Biology
    High School Diploma

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