Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:

Hardworking individual with proven attention to detail and leadership skills and expertise in cash handling, customer experience, meeting customers needs, handling esp
resso machine, as well as handling packages. I Am Consistently putting in effort in any company's expectation which stays on top of demand to help keep productivity and meet challenging production goals. Continually recognized for performance and skill in preparing high volumes of daily packages and customer's expectations. Im always aware of my environment, and Im confident to participate in solving challenging problems by being a proactive leader with strengths in communication and collaboration. Proficient in leveraging adaptability and flexibility. And adept at managing concurrent objectives to promote efficiency and influence positive outcomes. Also very ambitious within expanding my education.

  • Handling credit transactions
  • Coffee expertise
  • Safe food handling practices
  • Product displays
  • Multitasking
  • Espresso machine operation
  • Active listener
  • Cash register operation
  • Strong leadership capability
  • Solid problem solver
  • Cooperative team player
  • Food preparation
  • Speedy and efficient
  • Calm under pressure
  • Engaging personality
  • Enthusiastic within learning new skills
  • Fast leaner
  • Great communication and comprehension skills
  • Customer experience
  • Motivated to consistently elevate
  • Dedicated into putting all my effort into my work
  • Customer Service
  • Prepared and packaged wholesale orders for distribution.
Warehouse Packer, 05/2020 to 01/2021
Thermo Fisher ScientificToledo, OH,
  • Packaged items with appropriate materials to prevent damage during shipping.
  • Examined packages and goods for damage and notified vendors of specific issues requiring replacement.
  • Packaged items precisely to each store
  • Unloaded the freight to its proper destination
  • Motivated and encouraged team members to communicate more openly and constructively with each other.
  • Operated cash register, collected payments and provided accurate change.
  • Trained entire staff of [Number] baristas in new smoothie program offerings and procedures.
  • Merchandised display cases and diligently promoted prepared foods to drive business revenue.
  • Maintained clean and organized workspace, enabling coworkers to locate resources and product.
  • Resolved customer disputes with tact and professionalism.
  • Managed inventory by establishing and adjusting ordering parameters, accurate forecasting and monitoring waste.
  • Resolved customer disputes with tact and professionalism.
  • Consulted with customers to determine best methods to resolve service and billing issues.
  • Picked products from designated locations using various tools and transferred to appropriate areas for further processing.
  • Used tools, sprayers and cleaning solutions to clean contaminants from work areas.
  • Inspected outgoing shipments to maintain effective quality assurance standards.
  • Organized storage of articles in bins, floor, shelves and assigned areas according to product categories.
  • Stocked and rotated products, supplies and paper goods to optimize freshness.
  • Managed cash register operations using POS system, including processing sales and returns.
  • Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
  • Assisted in strategic planning and setup of merchandise displays to promote target products and attract customer traffic.
Barista, 11/2019 to 03/2020
Caesars Entertainment CorporationJoliet, IL,
  • Operated cash register, collected payments and provided accurate change.
  • Prepared numerous varieties of hot and iced drinks with high accuracy and consistently strong customer satisfaction.
  • Merchandised display cases and diligently promoted prepared foods to drive business revenue.
  • Prepared and served hot and cold beverages such as coffee, espresso drinks, blended coffees and teas.
  • Checked temperatures of freezers, refrigerators and heating equipment on [Timeframe] basis.
  • Cleaned and sanitized work areas, utensils and equipment.
  • Café .
  • Created hand-crafted beverages based upon customer preferences, resulting in [Number]% increase in sales.
Courtesy Clerk, 01/2018 to 11/2018
Sprouts Farmers MarketBaltimore, MD,
  • Oversaw collection shopping carts from parking lot to maintain clean, organized area.
  • Packaged or bagged purchases, assisting customer with purchase and in-vehicle loading.
  • Shared detailed information regarding product options to help customers make decisions.
  • Collected customer feedback, passing information to store team leader for review.
  • Maintained store cleanliness and sanitation through sweeping and wiping down check stands
  • Delivered exceptional customer service by greeting over numerous daily customers and directing to desired items.
  • Escorted customers to desired merchandise location.
  • Worked closely with front-end staff to assist customers and maintain satisfaction levels.
  • Answered questions and informed customers of current sales and promotions.
  • Assisted customers with price checks, lifting heavy items and addressing other inquiries.
Education and Training
High School Diploma: , Expected in 07/2018
Options For Youth - Sacramento, CA,

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