Warehouse Operations Supervisor resume example with 5+ years of experience
Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Professional Summary
Coordinated Program Manager and versatile supporter of business operations and initiative implementation for market growth achievement. Talented project and team leader with 6 years of experience supporting individuals in supervisory and secondary roles. Collaborative facilitator of large-scale businesses and programs with meticulous budget management skills looking to join EXOS.
Skills
Policy and procedure adherence
Production planning
Proficient in Excel, Word, PowerPoint
Staff Management
Operations management
Cost reduction
Strong Time Management
Exceptional Customer Service
Marketing Skills
Education
Lenoir Rhyne UniversityHickory, NC, Expected in 05/2018 ā āMaster of Science:Clinical Physiology - GPA:
Coursework in Organizational culture
Lenoir Rhyne UniversityHickory, NC, Expected in 05/2016 ā āBachelor of Science:Exercise Physiology - GPA:
Minored in Phychology
Certifications
Certified First Aid Warehouse Responder, Red Cross - Until Feb 2022
Lean 6 Sigma, TJMAXX - 2019-2021
Work History
Flexe - Warehouse Operations Supervisor Chicago, IL, 06/2018 - Current
Met environmentally controlled warehouse operational needs through efficient staffing and resourcing of materials and equipment.
Evaluated supplies and product inventory to check for quality and quantity issues and returned unacceptable materials to vendors.
Boosted warehouse operations efficiency by overseeing dispatching and setting optimal employee schedules.
Completed timely and accurate daily logs to keep internal reporting accurate and effectively track materials movements.
Oversaw warehouse staff and maintained efficiency in fast-paced environment.
Onboarded, trained and supervised up to 50-person warehouse staff with strong record of meeting schedule and performance goals.
Oversaw upkeep of equipment and physical condition of warehouse, identifying and ordering needed repairs, renovations and replacements.
Divided and categorized cargo received and redirected shipments in response to customer requests.
Performed freight processing functions, assisting associates with irregularities in fragile and oddly shaped freight.
Researched developments in applicable regulations to advise management on necessary changes to company policy and enforce compliance with requirements in warehouse operations.
Drove personnel performance by appraising job results, counseling personnel on needed improvements and disciplining substandard conduct.
Oversaw and motivated team of up to 50 employees in warehouse to increase efficiency by 17%.
Cinemark - Director of exercise/Intern Manager San Mateo, CA, 08/2015 - 06/2018
Established and administered annual budget with effective controls to prevent overages, minimize burn rate and support sustainability objectives.
Devised, deployed and monitored processes to boost long-term business success and increase consumer levels.
Managed and mentored team up to 10 interns and 50 children from ages 5-17.
Reviewed financial accounts for accuracy and resolved discrepancies.
Explained services and products to customers in friendly and engaging way.
Managed quality assurance program, including on-site evaluations, internal audits and customer surveys
Managed scheduling and task delegation for 10+ members on fitness team
Enhanced supervisory and leadership abilities by working closely with mentoring college students, parents, and children.
Oversaw activities of up to 20-person team completing task and events, disciplining and motivating employees to maximize performance.
Conferred with customers each day to maintain current understanding of needs and preferences, resolve issues and promote brand loyalty.
Resolved escalated concerns using professionalism and understanding of all facets of issue.
Set, enforced and optimized internal policies to maintain efficiency and responsiveness to demands.
Pursued every opportunity to learn about nutrition and exercise business at all levels and improve team member support.
Planned and implemented team projects to accomplish objectives.
Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
Conducted forecasting to determine possible changes and issues.
Reviewed established policies and procedures to take on temporary leadership positions, motivate employees and facilitate smooth operations.
Performed customer needs assessments and coordinated resolutions with employees and other one management teams.
Estimated expected changes in business operations and made proactive adjustments to employee schedules and inventory levels to address needs.
Planned marketing initiatives and leveraged referral network to promote business development.
Achieved substantial re-signers into programs by using market expertise and business knowledge to make proactive decisions.
Coordinated all companies, business executives and site leadership teams by interacting effectively and establishing communication best practices.
Maintained store equipment, including computers, printers and fax machines.
Supervised site investigations, reported issues and escalated those that required further assistance.
Coordinated site investigations, documented issues and escalated to executive teams as needed.
Devised new promotional approaches to boost customer numbers and market penetration while enhancing engagement and driving growth.
Directed training and retraining of employees to boost performance and enhance business results.
Directed group of 5 to 10 interns handling daily and complex requirements.
Excelled in every trainer/nutritionist position and regularly backed up front-line staff to keep expertise fresh and relevant.
Modernized and improved operational procedures to increase efficiency and profitability while tightly controlling costs such as labor and preventing waste.
Effectively supervised staff of up to 10 personnel by implementing company policies, protocols, work rules and disciplinary action.
Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
Developed and implemented productivity initiatives, in addition to coordinating itinerary and scheduling appointments.
Increased operational efficiency by developing improved filing systems for confidential client records and reports.
Communicated best practices among on-site and external personnel to align efforts and goals.
Engaged intern prospects and clients prospects through various events, including seminars and workshops.
Greeted and welcomed new members, establishing and updating memberships to institute's programs.
Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
Defined clear targets and objectives and communicated to other team members.
Evaluated employee performance on three week basis and conveyed constructive feedback to improve skills.
Evaluated existing operations and current market trends to identify necessary improvements and capitalize on changes.
Lenoir-Rhyne University - Assistant Manager City, STATE, 08/2015 - 06/2018
Monitored security and handled incidents calmly.
Established planning schedules and delegating assignments to meet coverage and service demands.
Oversaw up to 50+ costumers daily.
Helped increase visitation by 13% in 1 year after creating health insight marketing and incentive programs.
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