Focused and result-oriented Warehouse Operations Manager successful in managing projects, improving efficiency of operations, internal/supplier Quality Assurance systems and customer/supplier relations. In-depth knowledge of Quality Management, Teamsters Union, warehouse, production and transportation methods. Organized and diligent with strong strategic planning and problem solving. Successful in building and motivating dynamic teams for maximum productivity and harmony. Excellent cost control strategies. Outstanding communicator, negotiator and people skills.
Directed all plant operations and Quality Assurance including warehouse, receiving, inventory, production, order processing, on-time deliveries, return/claim processing, safety, housekeeping and supplier management. Supported Sale staff to continuously improve customer relations and satisfaction. Oversaw management, cost of repairs and PM for over 25 forklifts/clamps, 10 converting equipment, 10 trucks (3-axle) and 15 trailers while complying to ARB, DOT and BIT. Led and developed staff of shift managers/supervisors and 100 Union employees. Conduct monthly management reviews with President covering key areas, including Quality Improvements, P & L, goal attainment, cost reduction, variance analysis and staffing.
Directed Quality team of 3 supervisors, 6 engineers and 25 inspectors that support 300 employees in manufacturing, assembly and packaging of speakers, stereo system racks and projection televisions. Improve domestic and international Supplier Quality Managements systems.
Quality Engineer in performing SPC analysis, capability studies, time studies and developing and maintaining of Quality Manuals through out the company's processes. Responsible in developing and implementing Vendor Quality Control systems. Developed and implemented daily quality data charts through out company's processes with analytical reports to management.
ISO 9000 Lead Assessor - 1995
Date of Birth: March 1, 1965
Place of Birth: Seoul, Korea
Citizenship: United States
Interests: Active in golf, tennis, table tennis, road bike.
Proficient PICK system, Intermediate SAP system, ISO 9000 Lead Assessor, SPC, 7 QC Tools, Lean Six Sigma, Customer Satisfaction, Production Management, 3PL, KPI, 6s, Kanban, Just In Time, Maintenance Management, Problem Solving, Corrective/Preventive Systems, Transportation Management (Rail Operations & Trucking), Safety, Housekeeping, Proficient Microsoft Office (Word, Excel, PowerPoint)
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