Motivated to transition into the civilian workforce and surround myself with motivated, skilled professionals in a job with opportunities for career development and advancement with hard work and dedication.
Global Air Trans Execution System (GATES)
Defense Travel System (DTS)
In-Transit Visibility (ITV)
United States Air Force RamsteinAir Force Base, GermanyWarehouse Logistics Supervisor
Successfully shipped 25 Maintenance Recovery Team Kits worth 17 million dollars within 24 hours, enabling on-time C-5 and C-17 combat aircraft mission departures Reinvigorated the Base Reusable Container Program, training 36 personnel from 14 units on cargo program requirements saving $7,000 in packaging costs Led the movement of 240,000 pounds of solar panels valued at $1M for Kandahar University's humanitarian relief efforts to help resolve a critical energy shortage.
Supervised, trained, and mentored fifteen employees in all operational aspects of job performance ensuring proper policy, deadlines, and procedures were in accordance to regulations Corrected 25 billing errors while validating 4.5 million dollars in shipment costs, preventing $10,000 in extra charges Planned, directed, and executed methods of shipment, bills of lading, invoices, and other cargo handling documents in a timely manner Focused on maintaining steady workflow and productivity, meeting service standards and resolving operational problems and handling disturbances Worked closely with US Customs and DHL Imports Clearance Department to ensure correct processing of shipment and quality assurance of services in accordance to organizational policies and procedures.
United States Air Force Kunsan Air Force BaseVictims Advocate/Sexual Assault Response Coordinator
40 hour training and certification program established by the Department of Defense (DoD) to provide high-quality service and support to survivors of sexual assault Focused on the victim and doing what was necessary and appropriate to support the victim's recovery Provided professional assistance with obtaining medical care, counselling services, legal and spiritual support to ensure that sexual assault victims were cared for with dignity and respect Addressed victims with safety needs, explained reporting options, and assisted with navigating the military criminal justice process.
Collaborated with other coordinators to organize sexual assault awareness events.
United States Air Force Kunsan Air Force BaseHousehold Good Clerk
Coordinated between 250-300 shipments of household goods, on a monthly basis, for incoming and outgoing military members relocating Diligently researched and identified the responsible carrier, ensuring $430,000 in personal property was delivered within 24 hours of contact with the carrier Saved $615,000 in unnecessary storage cost by coordinating 105 storage In-Transit and Non-Temporary Storage release requests.
Resolved wide range of customer service and issues via electronic correspondence and over the phone applying diplomacy and assertiveness to late arrival and delivery delays of material Reviewed records and/or reports pertaining to activities such as production, budget and payroll Exercised outstanding organizational and multitasking skills by maintaining accountability of claims, outgoing and incoming mail, and facsimile documents.
United States Air Force Peterson Air Force BaseColorado Springs, COPassenger Travel Clerk
Ensured tickets, rental car reservations, and itineraries issued by the contract travel service office corresponded with travel authorized.
Planned itineraries and arranged commercial, government-owned, or contracted travel.
Monitored the arrangement of routing and reservations, ensuring special fares and/or discounts with the goal of maximizing profitability for the company.
Associates : Applied Science Transportation Graduated Associates of Arts Graduated Bachelors of Psychology 345th Training Squadron Ft. Lee, VA Hazardous Materials Preparer Course Graduated: 25 January 2013 United States European Command Germany Senior Custom Border Clearance Agent Graduated: 24 May 2012
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