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warehouse associate resume example with 2+ years of experience

Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Professional Summary

Reliable, top-notch sales associate with outstanding customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service. In-depth understanding of sales strategy and merchandising techniques. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems.

Skills
  • Sales expertise
  • Accurate Money Handling
  • Store Merchandising
  • Organization
  • Customer Service
  • Teamwork and Collaboration
  • Visual Displays
  • Order Picking and Processing
  • Shipping and Receiving
  • Inventory Maintenance
  • Packaging
  • Social Perceptiveness
Work History
05/2022 to 08/2022
Warehouse Associate Republic National Distributing Company Hebron, KY,
  • Inspected incoming and outgoing shipments to verify accuracy and prevent errors.
  • Alternated goods in inventory by observing first-in and first-out approach to keep shelves organized and properly stocked.
  • Simplified shipping and receiving processes for improved workflow.
  • Maintained warehouse accessibility and safety for customer traffic by discarding empty boxes and removing obstacles from aisles.
  • Streamlined material delivery processes which increased efficiency and reduced downtime.
  • Assembled and filled more than 400 shipments per day and prepared all shipping documentation.
  • Completed over 600 customer orders each day in warehouse setting.
08/2021 to 01/2022
Store Associate Spectrum Berkeley Lake, GA,
  • Displayed merchandise by arranging in appealing ways to boost sales.
  • Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
  • Maintained customer satisfaction with quick and professional handling of product returns.
  • Balanced and organized cash register by handling cash, counting change and storing coupons.
  • Used POS system to process sales, returns, online orders and gift card activations.
  • Refunded payments for returned items, processed exchanges and offered store credit to achieve customer satisfaction.
  • Logged reports, expenses, receipts, and sales in company database.
  • Greeted customers, helped locate merchandise and suggested suitable options.
  • Processed accurate credit, debit, check and cash sales transactions for more than 200 customer orders per day.
  • Answered customer questions about products and services, helped locate merchandise and promoted key items.
  • Stocked merchandise, clearly labeling items and arranging according to size or color.
  • Managed efficient cash register operations.
10/2019 to 01/2022
Retail Sales Associate Cox Communications Inc Gonzales, LA,
  • Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
  • Helped customers complete purchases, locate items and join reward programs.
  • Folded and arranged merchandise in attractive displays to drive sales.
  • Used consultative sales techniques to understand customer needs and recommend relevant products and services.
  • Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
  • Maintained a clean sales floor and straightened and faced merchandise.
  • Answered questions about store policies and addressed customer concerns.
  • Issued receipts and processed refunds, credits, or exchanges.
  • Organized store merchandise racks and displays to promote and maintain visually appealing environments.
  • Balanced and organized cash register by handling cash, counting change, and storing coupons.
  • Received award for largest single sale made.
  • Received award for highest sales volume in one week.
  • Increased company's sales significantly.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Provided accurate information about promotions, customer programs, and products, helping drive high customer retention.
  • Increased sales and customer satisfaction through personalized servicing.
  • Supported efficient and timely replenishment of sales floor merchandise.
  • Used POS system to process sales, returns, online orders, and gift card activations.
  • Informed customers of current store promotions to encourage additional sales purchases.
  • Stocked merchandise, clearly labeled items, and arranged according to size or color.
  • Greeted customers and helped with product questions, selections, and purchases.
  • Worked closely with shift manager to solve problems and handle customer concerns.
05/2019 to 09/2019
Courtesy Clerk Lunds Byerly's Plymouth, MN,
  • Assisted customers with large purchases by carrying items to vehicles.
  • Restocked and organized merchandise in front lanes.
  • Took inventory and examined merchandise to identify items to be reordered or replenished.
  • Returned unwanted items to correct store locations and restocked shelves.
  • Helped customers take merchandise out of store and loaded items into vehicles.
  • Monitored safety and security concerns and reported to leadership for resolution.
  • Collected more than 50 shopping carts from parking lot daily and cleaned and dried soiled and wet carts.
  • Bagged customer items efficiently using proper techniques to protect delicate items and separate different groups of merchandise.
  • Maintained clean and orderly checkout areas by mopping floors, emptying trash cans and wiping down surfaces.
Education
Expected in 05/2025
Bachelor of Arts: Pastoral Studies
Moody Bible Institute - Chicago, IL
GPA:
Expected in 05/2021
High School Diploma:
L'anse Creuse High School North - Macomb, MI
GPA:

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Resume Overview

School Attended

  • Moody Bible Institute
  • L'anse Creuse High School North

Job Titles Held:

  • Warehouse Associate
  • Store Associate
  • Retail Sales Associate
  • Courtesy Clerk

Degrees

  • Bachelor of Arts
  • High School Diploma

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