Reliable warehouse and sales experience offering 3+ years of experience managing shipping, receiving and inventory operations. Well-versed in inventory audits and product staging. Dedicated to accurate record-keeping, work site safety and timely issue resolution. Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market. Diligent about keeping merchandise presentable to maximize business revenue. Effectively demonstrate products, overcome objections and close sales. Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Profit-minded sales/ customer servicing leader with demonstrated success in driving sustained sales revenue by working and connecting with customers. Industrious, articulate and tenacious sales professional with strong history of surpassing objectives by leveraging strategy and advanced people skills. Reliable and upbeat host customer service representative successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic.
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- Operated RF scanners to track merchandise and verify contents of containers.
- Managed product staging to efficiently transfer items between receiving, storage and shipping locations.
- Evaluated supplies and product inventory to check for quality and quantity issues and returned unacceptable materials to vendors to obtain replacements or refunds.
- Prepared orders for shipment by systematically picking, packing and labeling merchandise.
- Inspected ingoing and outgoing shipments to verify accuracy and prevent errors.
- Labeled and accurately moved customer orders to meet shipment timetables and minimize errors.
- Readied product pallets for optimal storage and shipment, carefully organizing boxes and balancing weight.
- Checked packages and merchandise for damage and quickly notified vendors to request replacements.
- Inspected work areas for cleanliness and obstacles and removed cartons and boxes to keep work areas organized and hazard-free.
- Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
- Moved and lifted heavy loads of merchandise using palletjack equipment.
- Shipped material and performed boxing, packing, labeling and preparation of any related documents.
- Worked safely around moving machinery.
- Acknowledged environmental safety issues and contacted the safety team regarding concerns and for quick resolution.
- Implemented up-selling strategies, encompassing recommendation of accessories and complementary purchases.
- Maintained organized, presentable merchandise to drive continuous sales.
- Applied security and loss prevention training toward recognizing risks and reducing store theft.
- Trained and developed new sales team associates in products, selling techniques and company procedures.
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Worked alongside retail representatives to boost sales by enhancing product presentations and advertising collateral.
- Analyzed and properly processed product returns, assisting customers with finding alternative merchandise to meet needs.
- Delivered high level of assistance by locating products and checking store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Trained and developed Sales Associates in company processes, product knowledge, customer service and selling techniques.
- Liaised with customers and recommended specific products and specials, aligning with individual needs, requirements and specifications.
- Engaged with customers to effectively build rapport and lasting relationships.
- Educated customers on promotions to enhance sales.
- Evaluated inventory and delivery needs, optimizing strategies to meet customer demands.
- Answered customer questions regarding sizing and accessories and explained how to properly care for merchandise.
- Operated RF scanners to track merchandise and verify contents of containers.
- Managed product staging to efficiently transfer items between receiving, storage and shipping locations.
- Transferred inventory to and from target destinations using forklifts and other transportation vehicles.
- Evaluated supplies and product inventory to check for quality and quantity issues and returned unacceptable materials to vendors to obtain replacements or refunds.
- Prepared orders for shipment by systematically picking, packing and labeling merchandise.
- Labeled and accurately moved customer orders to meet shipment timetables and minimize errors.
- Readied product pallets for optimal storage and shipment, carefully organizing boxes and balancing weight.
- Processed incoming shipments upon package receipt by scanning boxes and envelopes and using TransNet to update system.
- Checked packages and merchandise for damage and quickly notified vendors to request replacements.
- Consistently lifted materials weighing as much as 60 pounds.
- Moved and lifted heavy loads of merchandise using palletjack equipment.
- Garnished dishes and quickly delivered items to customers, minimizing wait times.
- Organized and replenished supplies at food stations to optimize team performance.
- Sanitized tables and followed proper cleaning methods to avoid food borne illnesses.
- Promoted efficiency by removing empty dishes, glassware and silverware to shorten bussing times.
- Greeted incoming guests and managed accurate seating based on customer desires and server loads.
- Assisted servers with table settings and beverage refills to support high-volume shifts.
- Completed efficient table resets by wiping down surfaces and refilling condiments.
- Conferred with cooks to produce accurate orders, verifying accuracy prior to delivery.
- Refilled condiments on each table when running low.
- Enhanced operational efficiency by using slow periods to restock employee and customer supplies, including ice, condiments, utensils, napkins, trays and delivery bags.
- Delivered food items to tables ensuring each restaurant patron received correct order.
- Answered questions from restaurant patrons regarding menu items.
- Cleared tables immediately after guests left in preparation for next party.
I have completed more than half of the classes needed in order to graduate San Bernardino Valley College with my Associate's Degree in Psychology/ Business Administration. I am currently still enrolled and on track to graduating summer of 2021.
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Resume Overview
School Attended
- Arroyo Valley High School
- San Bernardino Valley College
Job Titles Held:
- Warehouse Associate
- Sales Associate
- Warehouse Associate
- Food Runner/Food Prep Cook
Degrees
- High School Diploma
- No Degree
By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy