warehouse associate resume example with 10+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:
  • :
Professional Summary

Dependable warehouse associate with exceptional mathematical and organization skills. Offering 5+ years background in the Inbound Department. Proven history of working effectively within teams to control and process inventory. Proficient in warehouse training.

  • Labeling and boxing
  • Order Picking and Processing
  • Inventory Control
  • Pallet Jack Operations
  • Problem resolution
  • Environmentally Controlled Storage
  • Wrapping and Boxing
  • Leadership and team building
  • Quality control
Work History
Customer Service Representative, 01/2021 - Current
Pfizer Sanford, NC,
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Cultivated customer loyalty, promoted repeat business and improved sales.
  • Offered advice and assistance to customers, paying attention to special needs or wants.
  • Assisted customers with setting appointments, special order requests, and arranging merchandise pick-up.
  • Fielded customer questions regarding available merchandise, sales, current prices and upcoming company changes.
  • Answered constant flow of customer calls with minimal wait times.
  • Consulted with outside parties to resolve discrepancies and create expert solutions.
  • Evaluated account and service histories to identify trends, using data to mitigate future issues.
  • Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
Warehouse Associate, 10/2015 - 12/2021
Collins Aerospace Savannah, GA,
  • Ambassador for stow, stow problem solve trained, formerly trained in pick, pack and icqa. Also worked with ISS in running and completing tickets by corresponding with vendors.
  • Completed daily cycle counts and quarterly inventories and resolved variances to maintain data accuracy.
  • Maintained accurate inventory records to provide data for use in audits and completion of order requests
  • Prepared orders for shipment by systematically picking, packing and labeling merchandise by binding non-con pallets for shipment to another facility.
  • Wrapped pallets in shrink wrap prior to loading.
  • Alternated goods in inventory by observing first-in/first-out approach to keep shelves organized and properly stocked.
  • Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
  • Worked safely around moving machinery.
  • Performed inventory control, such as counting and stocking merchandise.
  • Volunteered to assist in Ambassadoring with Learning projects, demonstrating willingness to learn new tasks and increase skill levels.
  • Operated PC and RF-based computer systems for inventory management.
  • Readied product pallets for optimal storage and shipment, carefully organizing boxes and balancing weight.
Daycare Teacher, 09/2014 - 10/2015
North Country Academy Blue Ash, OH,
  • Consulted with parents to build and maintain positive support networks and support continuing education strategies.
  • Maintained well-controlled classrooms by clearly outlining standards and reinforcing positive behaviors.
  • Addressed behavioral and learning issues with parents and daycare management.
  • Observed children to identify individuals in need of additional support and developed strategies to improve assistance.
  • Promoted physical, academic and social development by implementing diverse classroom and outside activities.
  • Encouraged good behaviors using positive reinforcement methods.
  • Implemented curriculum to enhance classes with learning-focused activities.
  • Taught children importance of patience and understanding.
Shift Leader, 08/2010 - 08/2012
Pizza Hut Waco, TX,
  • Delivered superior training and leadership to teams to boost performance and help team members achieve performance targets.
  • Evaluated employee skills and knowledge regularly, providing hands-on training and mentoring to individuals with lagging skills.
  • Inventoried materials on weekly basis to identify and resolve discrepancies, maintaining highly accurate and current records.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
  • Completed logs and reports to document detailed information, including information on production, spoilage and departmental maintenance needs.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Trained new employees and delegated daily tasks and responsibilities.
  • Monitored employee actions for effective safety, sanitation and general housekeeping compliance, proactively protecting staff and customers from safety hazards and infection risk.
  • Stayed calm, collected and logical during stressful moments to identify and implement optimal solutions.
Sales Associate, 06/2008 - 11/2010
Zeus Branchburg, NJ,
  • Implemented up-selling strategies such as recommending accessories and complementary purchases to boost revenue.
  • Tracked stock using company inventory management software.
  • Maintained organized, presentable merchandise to drive continuous sales.
  • Analyzed and properly processed product returns, assisting customers with finding alternative merchandise to meet needs.
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Prepared merchandise for sales floor by pricing or tagging.
High School Diploma: , Expected in 05/2010
Smyrna High School - Smyrna, TN
Status -
Additional Information

Graduated High School with Honor's Diploma and 3 college credits.

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Resume Overview

School Attended

  • Smyrna High School

Job Titles Held:

  • Customer Service Representative
  • Warehouse Associate
  • Daycare Teacher
  • Shift Leader
  • Sales Associate


  • High School Diploma

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