Jessica Claire
Montgomery Street, San Francisco, CA 94105
Home: (555) 432-1000 - Cell: - - -

Energetic, successful, adaptable professional, with extensive experience in client management and program compliance. Looking to continue career within a different environment. Seeking to leverage training and experience to take on new and challenging roles within the organization.

  • Fluent in Spanish
  • Case management of 150-250 individuals
  • Implementation of time lines to ensure success
  • Familiarity with policy and procedure
  • Officer safety protocols
  • Community outreach
  • Field experience
  • Case/Program planning
  • Problem solving expertise
  • Report preparation
  • Data gathering
  • Investigations
  • Research/due diligence
  • File review and maintenance
  • Court report documentation
11/2018 to Current
Warehouse Associate Easton Technical Products Colorado, UT,
  • Responsible for sorting packages within the sortation center.
  • Critical role certified in: Inductor, Sort Slide, Waterspider, Inbound, Outbound, AMZL, Staging, Jam breaking, Flow scanner, Pick off, and Splitter.
  • Identified safety hazards and notified management to determine proper resolution of issues.
  • Contributed ideas on ways to improve or optimize warehousing procedures.
  • Scanned container labels with RF scanners to verify contents and determine target destinations.
  • Unloaded incoming products off trucks, sorted items in staging area and transported items to final storage locations.
  • Moved boxes, containers and pallets with special-purpose equipment to meet demanding production targets.
  • Monitored work areas for cleanliness and functionality and removed obstacles to promote safe work environment.
  • Utilized pallet jacks to move items to and from different warehouse locations.
11/1998 to 10/2019
United States Probation Officer United States Courts Anchorage, AK,
  • Supervised a caseload of 200-250 individuals who were ordered to complete a specified term of Supervised Release/Probation.
  • Monitor compliance with court ordered conditions to ensure successful supervision outcome.
  • Responsible for assisting the individuals reintegration into society while protecting the community as a whole.
  • Monitored activities of person on supervision while on Supervised Release to ensure compliance and fulfillment of court ordered conditions.
  • Created, organized and maintained files, daily case notes and electronic databases.
  • Maintained relationships with employers and community contacts.
  • Cultivated rapport with individuals on Supervised Release while assessing living conditions and background to ensure success.
  • Counseled and assisted persons on supervision in adjusting to community.
  • Assisted person on supervision with resolving housing, employment and social services problems.
  • Provided transitional services for program offenders, including referral to appropriate community agencies and organizations.
  • Administered regular drug and alcohol tests and completed DNA indexing for felony offenders.
  • Assisted with case completion by conducting office, home and employment visits to ensure compliance with the conditions of Supervised Release.
  • Handled calls, complaints, and responded to requests for information regarding clients.
  • Aided senior leadership during executive decision-making process by preparing violation reports for corrective action planning or submission to the US. District Court.
  • Recommended supervision conditions to court, including drug treatment, vocational rehabilitation and mental health programs.
  • Reported unusual conditions and questionable items to supervisor for corrective action.
  • Responsible for reporting Violations of Conditions of Supervision the Court.
  • Provide recommendation of custody time and/or additional sanctions to the Court.
08/1994 to 11/1998
Adult Probation Officer Maricopa County, Arizona Queen Creek, AZ,
  • Maintained a caseload of 150-250 adult offenders placed on probation.
  • Supervised adult offenders to monitor compliance with court ordered conditions.
  • Managed caseloads in pre-sentence, client supervision and the diversion program.
  • Collected probationer conduct information from community individuals, family members and government agency representatives.
  • Recommended probation conditions to court, including drug treatment, vocational rehabilitation and mental health programs.
  • Counseled adult offenders with legal, substance abuse, mental health, employment and personal problems.
  • Referred offenders to appropriate community agencies to complete services in compliance with court orders.
Education and Training
Expected in 06/1992
Bachelor of Arts: Social Work
Cleveland State University - Cleveland, OH
Expected in
: Criminal Justice
Cuyahoga Community College - Cleveland, OH

Attended Cuyahoga Community College after graduating from Cleveland State University in order to obtain a minor in Law Enforcement and a minor in Criminal Justice.

Expected in
: Criminal Justice
Kent State University - Kent, OH

Attended Kent State University to pursue my Masters Degree in Criminal Justice as a requirement for my Federal employment. The program was completed with exception of the dissertation.

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Resume Overview

School Attended

  • Cleveland State University
  • Cuyahoga Community College
  • Kent State University

Job Titles Held:

  • Warehouse Associate
  • United States Probation Officer
  • Adult Probation Officer


  • Bachelor of Arts
  • Some College (No Degree)

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