warehouse associate resume example with 12 years of experience
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Recent Full Stack Network Engineer graduate with excellent research, technical and problem-solving skills. Detail-oriented and able to learn new concepts quickly.
Looking for a Great Company to give me an opportunity to start my Information Technology career.
I am Hardworking person with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Technical Stack
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- Worked in the Coca Cola warehouse building orders for grocery, convenience stores, restaurants, etc. etc.
- Drove a pallet rider and used a headset that described what product to pick and place in a pallet.
- After completing the pallet, I counted the pieces I picked and shrink wrapped it.
- The final step was to print the pick ticket, placed it in the pallet and dropped it off at the required bay/truck.
- Operated different power equipment such as a stand-up forklift, sit down forklift, and a lift picker to fill or empty overhead spaces.
- Logged into computer system and Zebra software to verify inventory and stocked shelves
- Provided customer service to customers about Lowe’s products and services.
- Learned how to operate and manage a janitorial business, and continuously communicated with the store manager and employees about the store janitorial needs
- Managed a group of 4 employees every night.
- Provided technical support and customer service for business customers who had problems with their high speed Internet, Wi-Fi, E-mail, Anti-Virus, and other pc related issues, assisted an average of 30+ customers per day via phone support
- Performed troubleshooting such as a power cycle, connecting a pc directly to the modem to verify connectivity, bridged modems, configured routers, performed command prompt config.
- Pinged IP addresses, used trace route commands, IP release / renew, etc.
- Provided support for Windows, Mac, Android, and I phone users
- Strong customer service skills
- Worked with Verizon Proprietary software, multitasked, and worked with multiple opened applications to provide technical support for customers
- Wrote down every single troubleshooting step to provide evidence in case of escalation to tier 2 support.
Oceanside High School - Oceanside, CA
NGT Academy - Phoenix, AZ,
Full Stack Network Engineer Program:
- 480hrs (Part-time) of training, education, simulations, hands on experience and project management that includes a skills qualification check and required passing of written examinations.
- 280hrs of CCNA 200-301 exam preparation.
HANDS-ON INDUSTRY PROJECTS
Full Stack Network Project
• Planned, Designed and Deployed the Network.
• Core Competencies learned: IT and Network Architectures, Network Devices and Components, Project management, Network Cables and Connectors, Cisco Packet Tracer.
Cisco ASA SSL VPN Project
• Added an SSL VPN to the existing Full Stack Networking Project at the HQ location. planned out the deployment of the ASA, then rolled out the ASA with a base configuration via the CLI and then set up the SSL VPN.
• Deployed and support of a Remote Access SSL VPN on a Cisco ASA.A
• Core competencies learned: Project management, Cisco Packet Tracer, Network Management, IT and Network Architectures.
Colocation Data Center Project
• A colocation site was added to the Headquarters site.
• Added and configured the colocation site to communicate with HQ.
• Core competencies learned: IT and Network Architectures, Network Devices and Components, Network Management, Layer 2 and Layer 3 Switching, Project management, IP Addressing, Subnetting and Access Lists, Networking Protocols such as ARP, ICMP, DHCP, FTP, Telnet and SSH, Network Cables and Connectors, Cisco Packet Tracer.
- Full Stack Network Engineer Associates Certificate Recipient.
- Full Stack Network Engineer Professional Certificate Recipient.
- linkedin.com/in/Jessica-Claire
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Resume Overview
School Attended
- Oceanside High School
- NGT Academy
Job Titles Held:
- Warehouse Associate
- Overnight Warehouse Associate
- Self Employed
- Business HSI Tech Support Agent
Degrees
- High School Diploma
- Full Stack Network Engineer Associate
By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy