Warehouse Associate Resume Example
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WAREHOUSE ASSOCIATE
Summary
Responsible and friendly Sales Associate able to make customers feel welcome, listen to needs and promote merchandise with practiced care and attention to individual needs. Proficient in merchandising, payment processing and general housekeeping of store areas. Focused, hardworking and punctual with excellent interpersonal and organizational skills.
Skills
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Experience
Warehouse AssociateOct 2019 to Mar 2020
Ferrero － Portland , OR
Ferrero － Portland , OR
- Scanned container labels to verify contents and determine target destination using RF scanners.
- Inspected and moved products to designated areas in warehouse.
- Identified defective, lost or missing merchandise and promptly reported issues to supervisor.
- Contributed ideas on ways to improve or optimize warehousing procedures.
- Cleaned and maintained warehouse in compliance with OSHA safety standards.
- Recognized and reported defective material and equipment.
- Monitored work areas for cleanliness and obstacles, moving cartons and boxes to keep all aisles free of clutter for ease of movement.
- Unloaded freight using pallet jacks to transport heavy items to locations in warehouse.
BaristaMar 2019 to Jun 2019
Aramark Corp. － Arlington , VA
Aramark Corp. － Arlington , VA
- Memorized official and off-menu preparations to serve all customer beverage desires.
- Prepared more than 50 drinks per shift with high accuracy and consistently strong customer satisfaction.
- Protected customers by regularly cleaning and sanitizing work areas and equipment.
- Merchandised display cases and diligently promoted prepared foods to drive business revenue.
- Restocked counter and customer areas to maintain adequate items levels for expected needs.
- Listened to customer desires and needs to recommend optimal products.
- Resolved customer disputes with tact and professionalism.
- Enthusiastically engaged customers during busy periods to keep mood light and fun.
- Protected store assets and facilities by ensuring compliance with company policies and procedures.
- Educated customers on beverage menu items and provided samples of daily brews.
- Cleaned equipment, disposed of waste, closed registers and carried out other closing duties.
- Described menu items to customers and suggested products based on stated preferences.
- Greeted over 200 customers daily, answered questions and recommended drinks and pastries.
- Maintained calm demeanor during high-volume periods and special events.
- Prepared and served hot and cold beverages such as coffee, espresso drinks, blended coffees and teas.
- Received and accurately processed customer payments.
- Provided customers with product details such as coffee blends and preparation descriptions.
- Cleaned and sanitized work areas, utensils and equipment.
- Checked temperatures of freezers, refrigerators and heating equipment to ensure proper functioning.
- Organized service and seating areas.
- Greeted guests with pleasant smile and superior customer service.
SalesmanOct 2018 to Mar 2019
Advance Auto Parts － Baltimore , MD
Advance Auto Parts － Baltimore , MD
- Calculated total costs for service delivery, including production, delivery and installation requirements.
- Educated customers about product features and technical details to highlight benefits and correct misunderstandings.
- Readied merchandise for sales floor by marking items with identifying codes and accurate pricing.
- Helped customers sign up for loyalty programs and submitted completed paperwork.
- Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
- Recommended merchandise to customers based on needs and preferences.
- Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
- Recommended optimal merchandise based on customer needs and desires.
- Stocked shelves and supplies and organized displays to focus customer attention on specific items.
- Educated customers on product and service offerings.
- Demonstrated products to customers, discussed features and redirected objections to capture sales.
- Stayed up to date on store promotions, payment policies and security practices.
Sales AssociateJun 2018 to Nov 2018
Audioeye, Inc. － New York , NY
Audioeye, Inc. － New York , NY
- Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
- Answered incoming telephone calls to provide information about products, services, store hours, policies and promotions.
- Readied merchandise for sales floor by marking items with identifying codes and accurate pricing.
- Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
- Observed customer behaviors to identify security threats and escalate concerns to supervisors.
- Helped customers sign up for loyalty programs and submitted completed paperwork.
- Stayed up to date on store promotions, payment policies and security practices.
- Recommended merchandise to customers based on needs and preferences.
- Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
- Stocked shelves and supplies and organized displays to focus customer attention on specific items.
- Met or exceeded upselling, donation and credit card sign-up targets on consistent basis by leveraging excellent communication and interpersonal strengths.
- Recommended optimal merchandise based on customer needs and desires.
- Educated customers on product and service offerings.
Education and Training
High School DiplomaJun 2015Robert McQueen High School － City
Some College (No Degree)Long Beach City College － City, State
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Resume Strength
- Completeness
- Formatting
- Word choice
- Length
- Measurable results
- Strong summary
- Target job
- Clear contact info
- Typos
Resume Overview
School Attended
- Robert McQueen High School
- Long Beach City College
Job Titles Held:
- Warehouse Associate
- Barista
- Salesman
- Sales Associate
Degrees
- High School Diploma Jun 2015
Some College (No Degree)
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