Authorized to work in the US for any employer, I have Customer Service experience along with warehouse experience I am dependable and follow all safety guidelines.
Dependable Warehouse professional with excellent time management, equipment operation and teamwork abilities. Knowledgeable about OSHA requirements and general safety practices. Driven to improve efficiency and quality by adhering to company procedures.
Skills
Guest services
Inventory control procedures
Merchandising expertise
Loss prevention
Cash register operations
Product promotions
Experience
Warehouse Associate, 11/2017 to 07/2020 Follett Corporation – New York, NY,
I ship and receive parts also stock forklift experience material handler famous footwear distribution center.
Recognized defective material and reported issues to management to facilitate prompt resolution.
Monitored work areas for cleanliness and functionality and removed obstacles to promote safe work environment.
Picked and prepared numerous daily shipments in large warehouse environment to facilitate customer order fulfillment.
Assisted coworkers with special projects to learn new tasks while gaining additional responsibilities.
Received, stored and shipped goods and materials.
Warehouse Associate, 07/2010 to 10/2016 Follett Corporation – Port Saint Lucie, FL,
Pick material pack material shipping receiving inventory count Accomplishments Customers satisfaction.
Monitored work areas for cleanliness and functionality and removed obstacles to promote safe work environment.
Picked and prepared numerous daily shipments in large warehouse environment to facilitate customer order fulfillment.
Assisted coworkers with special projects to learn new tasks while gaining additional responsibilities.
Identified safety hazards and notified management to determine proper resolution of issues.
Packed and labeled merchandise to prepare for loading and shipment to customers.
Received, stored and shipped goods and materials.
Counted and stocked different types of merchandise to comply with inventory control tag requirements.
Completed order forms and collected payments to keep customer accounts current.
Satisfied recordkeeping demands with accurate invoicing, shipping paperwork coordination and daily logs outlining field activities.
Directed efficient product loading and checked load balance to prevent on-the-road incidents.
Located and selected merchandise to verify against delivery sheet specifications.
Delivered rush merchandise on tight schedules to meet customer targets.
Conferred frequently with dispatch to meet delivery schedule targets and incorporate late adjustments.
Obtained signatures on all invoices and credits to stay on top of paperwork requirements.
Grouped and routed deliveries according to designated areas to maintain efficient delivery times.
Handled merchandise in accordance with product handling standards.
Customer Service Cashier, 03/2002 to 06/2005 Whole Foods – Carmel, IN,
Counted tills at beginning of shift with start money and balanced and reconciled register, reflecting financial discrepancies, refunds and account deferrals.
Processed credit card, EBT and gift certificate payments in electronic computer systems.
Greeted customers and responded to informational requests.
Handled customer complaints and concerns promptly, escalating complex issues to direct supervisor for quick resolution.
Kept check-out areas clean, organized, and well-stocked to maintain attractive store.
Scanned items quickly to keep lines moving and reduce overall wait time.
Received product orders, unloaded merchandise and arranged store stock into appealing displays.
Trained new team members in cash register operation, stock procedures and customer service.
Trained new employees in cashiering procedures, offering assistance in resolving [Type] issues.
Resolved issues with cash registers, card scanners and printers.
Processed customer payments quickly and returned exact change and receipts.
Operated cash register, collected payments and provided accurate change.
Processed efficient and accurate cash, check, debit, and credit card payments using Point-of-Sale system.
Education and Training
High School Diploma: , Expected in 06/1994 Foothill High School - Bakersfield, CA GPA:
Activities and Honors
Accomplishments
Maintaining customers satisfaction
Skills Used
Inventory control
Customer Service/Cashier
Fleet card - Bakersfield, CA
June 2002 to June 2005
Responsibilities
Cashier service and customer service
Accomplishments
Inventory skills customer care
Skills Used
Cashier customer service and janitorial services.
Certifications
Warehouse Inventory (10+ years)
Forklift (10+ years)
Warehouse Associate (10+ years)
Picker Packer
Shipping Receiving
Order Puller (10+ years)
General Labor (10+ years)
Shipping
Unloading
Loading
Certifications and Licenses
Forklift Certified
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