Jessica Claire
, , 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - - -
  • Leadership and team building
  • Performance Optimization
  • Decision Making
  • Critical Thinking
  • Multitasking and Prioritization
  • Upbeat and Positive Personality
  • Team-Oriented and Cooperative
  • Excellent work ethic
Professional Summary


Work History
10/2021 to 01/2022
Interim Process Assistant Amazon.Com, Inc. Fort Myers, FL,
  • Identified and resolved process issues to encourage smoother procedures, more efficient workflow and overall business growth.
  • Supported operations management team with daily management of various departments during the 2021 Peak Season.
  • Supervised inbound to help with steady and balanced flow to the lanes to help reach benchmark % and TPH goals.
  • Managed all lanes and moved associates to different locations based off of business needs to increase TPH.
  • Consistently assisted with clearing time off task/labor tracking, Huddle videos, VET and Zappo's signups
  • Encouraged and coached associates to exceed expected rates while enforcing safety as number one priority.
  • Consistently submitted safety saves weekly to escalate common safety issues throughout the building and addressed ways they could be improved.
  • Exemplified excellent communication skills with OMs, AMs, other PAs, and associates to ensure successful area performance.
  • Portrayed flexibility with consistently changing processes, including manual sorts and the most recent floor change on 1/12/2022.
10/2020 to Current
Warehouse Associate Goodwill Omaha Bellevue, NE,
  • Exemplified leadership skills when scheduled to line lead and placed in a critical role. Successfully led lanes and 5S projects for Non-con and break areas to improve safety and organization.
  • Consistently requesting to be trained in areas to learn new skills and areas of the building. Dedicated to expanding knowledge of all roles that contribute to helping other associates when needed and leading a successful sort.
  • Trained and experienced in scanning, flow scanning, waterspidering, staging, containerization, pickoff and sort to basket in small sort, inbound, outbound, assisting with and leading 5S taping projects, and leading the lanes.
  • Rostered for or moved to a critical role or leadership role for 95% of sorts worked since April of 2021, including 100% of sorts worked during Prime Week of 2021.
  • Built strong relationships with associates, process assistants, safety coordinators, learning ambassadors, and area managers through positive attitude, attentive response, and willingness to help wherever needed..
  • Volunteered to assist with 10 different types of projects, demonstrating willingness to learn new tasks and increase skill levels.
10/2018 to Current
Head Junior Varsity Basketball Coach Marlington Local Schools City, STATE,
  • Insist on the highest standards of every athlete through academic and athletic performances.
  • Motivate athletes to dive deep through rigorous and competitive practices to become stronger, more agile and more effective.
  • Consistently act as positive role model for team participants and in community encouraging each player to become the best version of themselves.
  • Build strong relationships with athletes as a coach, leader, and mentor to earn trust.
  • Insist that individual members of the team have an important role in the teams' success as a whole.
  • Guided a team who started the 2020 season with 0 wins after 6 games to a final record of 10 wins and 9 losses by making necessary changes to game plans.
  • Helped lead the varsity team to an Eastern Buckeye Conference championship in 2021 for the first time since 1993.
  • Improved an individual team members' statistics from 87 points scored during her freshman season (2018-2019) to 219 points scored during her sophomore season (2019-2020) through one on one trainings.
  • Lead enjoyable team bonding experiences to help build teamwork and trust within the team.
  • Cultivate community and media relations through social media and other communication channels to support program. Created a social media page strictly for the program which has gained 275 followers from all over Ohio and surrounding areas.
  • Led a fundraising project that acquired $1,500 to assist with uniforms, equipment, and traveling expenses for the program.
Expected in
Three Completed Years of Undergraduate Education : Nursing
Malone University - Canton, OH,
  • Dean's List fall and spring semester (2015,2016)
  • Elected member of Fellowship of Christian Athletes for basketball and softball teams
  • Traveled to Haiti for a nursing service learning trip
  • Completed four clinical rotations in different areas of the healthcare field
Expected in 05/2015
High School Diploma:
Lake High School - Uniontown, OH
  • Member of National Honors Society
  • Member of a mentoring program for freshman students
  • Elected Captain for soccer, basketball, and softball varsity teams
  • Received the Paul and Carol David Foundation scholarship
  • Member of Health Tech Prep to prepare for further education
  • Completed over 300 hours of volunteer work and mentoring experiences

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School Attended

  • Malone University
  • Lake High School

Job Titles Held:

  • Interim Process Assistant
  • Warehouse Associate
  • Head Junior Varsity Basketball Coach


  • Three Completed Years of Undergraduate Education
  • High School Diploma

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