Hardworking customer service professional accustomed to fast-paced call center environments. Work quickly to understand, document and resolve customer concerns, driving satisfaction while meeting demanding business objectives. Well-versed in standards and best practices.
Gifted in connecting with business customers to meet account needs, drive growth and build retention. Knowledgeable about and skilled at meeting and exceeding sales targets. Service-oriented and quality-focused with demonstrated success over years of experience.
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