Livecareer-Resume
JC
Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000, resumesample@example.com
Summary

Enthusiastic individual with superior skills in working in both team-based and independent capacities. Bringing strong work ethic and excellent organizational skills to any setting. Ambitious student pursuing an Animal Science degree eager to contribute developed knowledge in a Customer service representative role. Skilled in communication and leadership in complex settings. I am adaptable and driven with strong work ethics. Excited to begin a new challenge with a successful team.

Skills
  • Quality control
  • Time management
  • Variance and risk analysis
  • Client-focused service
  • Interrogation skills
  • Providing customer support
  • Leadership
  • Communication
  • Profit and loss accountability
Experience
06/2020 to 08/2020 Warehouse Associate Webstaurantstore | Bloomsburg, PA,
  • Picked and prepared numerous daily shipments in large warehouse environment to facilitate customer order fulfillment.
  • Recognized defective material and reported issues to management to facilitate prompt resolution.
  • Identified defective, incorrect or missing merchandise and promptly reported issues to supervisor.
  • Scanned container labels with RF scanners to verify contents and determine target destinations.
  • Safely operated all necessary equipment in work area such as Work pods and Ladders.
  • Identified safety hazards and notified management to determine proper resolution of issues.
  • Moved boxes, containers and pallets with special-purpose equipment to meet demanding production targets.
05/2019 to 02/2020 Cook Extended Stay America | Cherry Hill, NJ,
  • Set up and performed initial prep work for food items such as soups, sauces and salads.
  • Sanitized food preparation areas, grills and equipment to avoid cross-contamination from raw items.
  • Modified standard recipes to account for ingredient issues or customer requests, including allergen concerns.
  • Operated all bakery equipment, including ovens, proofers, fryers, sheeters, rounders, scales and mixers.
  • Developed strategies to enhance catering and retail foodservice revenue and productivity goals.
  • Established and maintained open, collaborative relationships with kitchen team to maximize efficiency.
  • Maintained consistent quality and high accuracy when preparing identical dishes every day.
  • Operated all kitchen equipment safely to avoid injuries.
  • Prepared bakery and specialty products such as bagels, breads and pastries.
  • Trained, managed and guided kitchen staff to improve overall performance, service quality and productivity.
  • Mixed, weighed and proofed ingredients to match exact recipe formula.
  • Sanitized workstation at end of shift to minimize salmonella and other foodborne illnesses.
  • Enforced proper sanitation practices to prevent spoiling or contamination of foods.
  • Communicated with wait staff regarding customer requests, dietary concerns and allergy questions.
  • Made sure to greet and communicate with each guest very positively, making sure everyone leaves happy and satisfied.
10/2017 to 08/2018 Sales Associate Moonfare | Luxemburg, WI,
  • Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
  • Retained product, service and company policy knowledge to serve as resource for both coworkers and customers.
  • Answered incoming telephone calls to provide information about products, services, store hours, policies and promotions.
  • Coached team members on security risks and loss prevention to aid in mitigating store theft.
  • Processed orders through system and coordinated product deliveries.
  • Sold various products by explaining unique features and educating customers on proper application.
  • Trained all new sales employees on effective sales, service and operational strategies to maximize team performance.
  • Identified and approached potential customers by generating leads, setting appointments and conducting site visits.
10/2016 to 12/2017 Sales Associate Moonfare | New York, NY,
  • Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
  • Answered incoming telephone calls to provide information about products, services, store hours, policies and promotions.
  • Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
  • Sold various products by explaining unique features and educating customers on proper application.
  • Promoted branding initiatives, implementing effective marketing and sales campaigns.
  • Assisted customers during selection process and helped choose perfect products to meet individual needs.
  • Answered customers' questions and addressed problems and complaints in person and via phone.
  • Identified and solved complex strategy problems that impacted sales management and business direction.
  • Exceeded sales goals using consultative sales talents and effectively explaining programs and services to generate interest.
  • Monitored customer order process and addressed customer issues.
  • Handled various duties, including inventory oversight, cash control and daily opening and closing procedures for store.
Education and Training
Expected in | Animal Science Agriculture University of Arkansas At Pine Bluff, Pine Bluff, AR GPA:

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Resume Overview

School Attended

  • University of Arkansas At Pine Bluff

Job Titles Held:

  • Warehouse Associate
  • Cook
  • Sales Associate
  • Sales Associate

Degrees

  • Some College (No Degree)

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