warehouse associate resume example with 9+ years of experience

Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000,
Professional Summary

Hardworking Packager with 3 years of success working with teammates to safely and efficiently complete packaging assignments. Offering long history of experience in warehouse industry and strong knowledge of shipping and storage guidelines. Proactive and dedicated with focus on time management and teamwork.

  • Quantity Calculations
  • Purchase Order Verification
  • Order Picking and Processing
  • Lifting and Sorting
  • Wrapping and Boxing
  • Shipping and Receiving
  • Inventory Control
  • Forklift Operation
  • Packaging
  • Box Lifting
  • Sorting
  • Warehouse operations
  • Labeling and boxing
  • Leadership and team building
  • Pallet Jack Operations
Work History
09/2018 to Current Warehouse Associate Aaa Cooling Specialist | Scottsdale, AZ,
  • Created and enforced detailed organization processes to increase quality service standards.
  • Wrapped pallets in shrink wrap prior to loading.
  • Inspected incoming and outgoing shipments to verify accuracy and prevent errors.
  • Assembled orders and packed items for shipment, conveying orders to shipping personnel.
  • Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
  • Worked safely around moving machinery.
  • Inspected work areas for cleanliness and obstacles and removed cartons and boxes to keep work areas organized and hazard-free.
  • Readied product pallets for optimal storage and shipment, carefully organizing boxes and balancing weight.
  • Maintained accurate inventory records to provide data for use in audits and completion of order requests
  • Manually or mechanically loaded and unloaded materials from pallets, skids, platforms, cars, lifting devices, or other transport vehicles
  • Managed product staging to efficiently transfer items between receiving, storage and shipping locations.
  • Operated box or straight trucks and cargo vans.
  • Performed inventory control, such as counting and stocking merchandise.
  • Recorded information, shortages and discrepancies to keep records current and accurate.
  • Moved products of all sizes using overhead cranes, forklifts and other equipment, consistently meeting challenging performance goals.
  • Volunteered to assist Receiving with Sorting projects, demonstrating willingness to learn new tasks and increase skill levels.
  • Moved and lifted heavy loads of merchandise using pallet jack and/or forklift equipment.
  • Prepared orders for shipment by systematically picking, packing and labeling merchandise.
  • Transferred inventory to and from target destinations using forklifts and other transportation vehicles.
  • Protected materials for transport by correctly packaging products boxes and crates.
  • Effectively operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.
  • Moved loads of up to 2600 pounds using forklifts and other lift equipment.
  • Conducted in-depth inspections of both incoming and outgoing shipments to support quality assurance goals.
  • Promoted delivery efficiency by accurately labeling and organizing containers.
  • Reviewed orders by inspecting labeling, packaging and contents.
  • Checked packing slips and other documentation to appropriately box items requested by clientele.
  • Accurately measured and weighed packages to review dimensions and verify compliance with specifications.
  • Trained new employees on warehouse protocols and answered task-related inquiries to help with job role adjustment.
  • Scanned packages and boxes and moved to loading dock for shipment.
  • Implemented Tape Measure to accurately measure product sizes, packaging equipment needed and packing options.
  • Prepared orders accurately by processing requests, pulled materials from warehouse, packing boxes, and prepared shipments.
  • Willingly took on extra hours and shifts during busy periods to meet tight shipping deadlines.
  • Maintained safety and efficiency while loading over 2600 pounds of packing products into packaging equipment.
  • Maintained warehouse accessibility and safety for customer traffic by discarding empty boxes and removing obstacles from aisles.
05/2013 to 02/2018 Senior Retail Sales Associate Harbor Freight Tools | Medford, OR,
  • Provided exceptional customer service to foster client loyalty and satisfaction.
  • Trained new sales personnel on company policies, customer acquisition strategies and successful sales techniques.
  • Monitored sales team performance and provided constructive feedback.
  • Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
  • Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
  • Greeted all customers cheerfully and asked open-ended questions to ascertain needs.
  • Directly worked with 100 - 2000 of customers per shift to build relationships and increase customer satisfaction
  • Oversaw employee performance, corrected problems and increased efficiency to maintain productivity targets.
  • Facilitated high volumes of cash, credit and gift card transactions, verifying cash drawer balance at end of each shift.
  • Mentored team members in applying effective sales techniques and delivering top-notch customer service.
  • Maintained company's visual merchandise standards through general housekeeping, including Restocking and Cleaning
  • Exceeded targets by building, directing and motivating high-performing sales team.
  • Conducted ongoing staff development to help employees achieve growth within job roles.
  • Answered product questions with up-to-date knowledge of sales and store promotions.
  • Coached employees and trained on methods for handling various aspects of sales, complicated issues and difficult customers.
06/2015 to 07/2015 Material Handler Printpack | Minneapolis, MN,
  • Operated forklifts and pallet jacks to transfer large products from one area of warehouse to another, allowing for easier accessibility.
  • Safely transported Products and Equipment using Pallet jack avoiding accidents and mishaps.
  • Listened closely during team meetings to gain complete understanding of duties required for each shift, completing priority tasks first.
  • Transported inventory items to appropriate locations.
  • Used required tools to complete jobs, including hammers, saws, squares, levels and fastening devices.
  • Received and unpacked shipments and new equipment as directed.
  • Loaded, unloaded and sorted cargo as part of accurate and efficient shipments.
  • Demonstrated and applied product knowledge of all company SKUs
  • Loaded, unloaded and sorted cargo as part of accurate and efficient 1 hour shipments
05/2010 to 09/2012 Guest Services Worker Metro | Portland, OR,
  • Processed order transactions and provided customers with detailed itineraries, tickets and receipts.
  • Answered customer questions and pointed individuals in right directions.
  • Displayed friendly, outgoing and energetic behavior to create warm, fun atmosphere for guests.
  • Greeted visitors and customers upon arrival, offered assistance and answered questions to build rapport and retention
Expected in 05/2010 High School Diploma | Conestoga Valley Senior High School, Lancaster, PA GPA:
Expected in | General Studies Harrisburg Area Community College, Lancaster, PA, GPA:
Expected in | Worship Preforming Arts/Biblical Studies Lancaster Bible College, Lancaster, PA GPA:

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Resume Overview

School Attended

  • Conestoga Valley Senior High School
  • Harrisburg Area Community College
  • Lancaster Bible College

Job Titles Held:

  • Warehouse Associate
  • Senior Retail Sales Associate
  • Material Handler
  • Guest Services Worker


  • High School Diploma
  • Some College (No Degree)
  • Some College (No Degree)

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