warehouse associate resume example with 1+ years of experience
JessicaClaire
, , 609 Johnson Ave., 49204, Tulsa, OK100 Montgomery St. 10th Floor
Home: (555) 432-1000
Cell:
resumesample@example.com
:
Professional Summary
Resourceful Warehouse Associate able to handle diverse job requirements and meet company goals. Consistently looks for ways to improve warehouse operations and personal contributions to increase team success against challenging performance targets. Resolves problems tactfully, keeping employees and customers satisfied with fast, accurate deliveries.
Skills
Customer Relationships
Data Entry
Merchandise Retrieval and Distribution
Cash Register Operations
Verbal and Written Communication
Safety Procedures
Warehouse Coordination and Support
Strong Attention to Detail
Inventory Recordkeeping
Stocking and Replenishing
Pricing Inquiries and Validation
Payment Processing
Motivated Team Player
Cleaning and Sanitizing
Order Fulfillment
Customer Service
Customer and Call Response
Quality and Defect Control
Reliable and Responsible
Productivity and Time Management
Equipment Operation and Monitoring
Friendly and Enthusiastic
Decision Making
Inspecting and Examining Merchandise
Staff Training
Handling Customer Inquiries
Adaptable and Flexible
Stocking and replenishing
Sales trends
Product and service sales
Problem-solving skills
Cash Handling
Work History
Warehouse Associate, 12/2021 to Current Mcpc, Inc – Old Brooklyn, OH,
Worked safely around moving machinery.
Prepared orders for shipment by systematically picking, packing and labeling merchandise.
Inspected incoming and outgoing shipments to verify accuracy and prevent errors.
Cleaned and maintained warehouse in compliance with OSHA safety standards.
Assembled orders and packed items for shipment, conveying orders to shipping personnel.
Checked packages and merchandise for damage and notified vendors.
Consistently lifted materials weighing as much as 50 pounds.
Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
Inspected work areas for cleanliness and obstacles and removed cartons and boxes to keep work areas organized and hazard-free.
Maintained warehouse accessibility and safety for customer traffic by discarding empty boxes and removing obstacles from aisles.
Customer Service Associate, 04/2021 to 05/2022 Urbanleaf – La Mesa, CA,
Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
Informed customers about special promotions and provided detailed information for various products.
Developed and actualized customer service initiatives to decrease wait times.
Executes excellent sales floor merchandising and selling.
Maintained clean personal appearance, modeled store's outfits when working clothing department settings and wore uniforms per company policy.
Resolved concerns with products or services to help with retention and drive sales.
Demonstrated items to customers and created customer awareness, interest and sales.
Collected customer feedback and made process changes to exceed customer satisfaction goals.
Answered customer telephone calls promptly to avoid on-hold wait times.
Offered advice and assistance to customers, paying attention to special needs or wants.
Recommended products to customers, thoroughly explaining details.
Provided primary customer support to internal and external customers.
Assisted customers with setting appointments, special order requests, and arranging merchandise pick-up.
Restaurant Hostess, 08/2020 to 01/2021 Omni Hotels – Atlanta, GA,
Answered customer questions about hours, seating and menu information.
Supported servers, food runners and bussers with keeping dining area ready for every guest.
Took reservations and to-go orders by phone, answered customer questions and informed of accurate wait times.
Collected information from arriving customers to seat groups or place them on waitlist.
Watched dining area staff to evaluate server loads and calculate accurate wait times.
Stayed in open communication with kitchen team to assess cooking times, avoid worker overload and minimize customer dissatisfaction.
Prepared dining room for special upcoming functions by decorating and generating special group menus.
Recreational Aide, 06/2019 to 09/2019 Bcfs – Port Lavaca, TX,
Performed light custodial duties to provide clean and inviting facilities.
Responded to public inquiries to provide information about programs and facilities.
Opened, closed, and secured facilities at prescribed times to accommodate scheduled activities.
Collaborated with staff to create recreation offerings and facilitated communication about new programs to generate involvement.
Maintained order among participants and spectators to enforce conduct rules conformance.
Inspected and cleaned equipment and supplies to maintain operational standards.
Distributed publicity for programs to market programs.
Provided clear instruction to activity and program participants to deliver fun and safety.
Education
High School Diploma: , Expected in 06/2021 to Petersburg High School - Petersburg, VA GPA:
3.0 GPA
Extracurricular Activities: Varsity Cheerleading, JV and Varsity Wrestling, Varsity Soccer, and Varsity Volleyball
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