Dedicated administrative professional knowledgeable about managing healthcare schedules, files and supplies. Offering 8 years' experience in the field and seeking a permanent role with room for advancement. Proficient in supporting medical and patient needs in fast-paced nursing home settings. Highly organized and professional at all times. Analytical problem-solver and strong multitasker with good time management and clerical skills. Well-organized ward clerk/LNA with demonstrated knowledge of healthcare procedures and administrative operations. Versed in insurance forms, charts and other business correspondence. Detailed understanding of complex office and database systems for maintaining secure patient information.
Skills
Supply ordering
Data entry
Records maintenance
Patient assistance
Charting proficiency
Patient chart maintenance
Follow-up appointment scheduling
Time management
Education and Training
Fall Mountain Regional High SchoolLangdon, NHExpected in 06/2000 ā āHigh School Diploma: - GPA:
Experience
Edgewood Centre - Ward Clerk/LNA Portsmouth, NH, 11/2013 - Current
Worked in high-volume nursing department to answer telephone calls and route connections to appropriate departments or staff.
Entered current information into records system and printed documents for appointments, files and patient use.
Completed charts, staffing sheets and other documentation.
Collected paperwork for patients, nurses and physicians.
Scheduled and confirmed patient appointments for diagnostic, surgical and consultation services.
Doing all the scheduling for the nursing home staff LNA and Nurses
Ordering all the medical and paper supplies
Doing a part of Payroll on Mondays
Edgewood Centre - LNA Portsmouth, NH, 09/2012 - 11/2013
Provided basic patient care by bathing and grooming patients, changing bedding and assisting in feeding activities.
Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
Facilitated activities of daily living, including personal hygiene management, feeding and ambulation.
Collected and documented vital signs to track current patient conditions.
Recognized and reported abnormalities or changes in patients' health status to nursing staff for immediate assessment.
Took patients vitals, including blood pressure, temperature and pulse and documented vital signs and weight of patients.
Engaged with patient family and friends to provide courteous visit experience.
Communicated concerns regarding clients' status, care and environment to nursing supervisors, clinical care supervisors and case managers.
Delivered high level of care to every patient.
Answered signal lights, bells and requests-for-service to assist patient services fulfillment.
Documented patient intake and dietary requirements and aided with feeding and monitoring.
Followed safe lifting techniques and individual resident lifting instructions.
Managed and maintained patient rooms, shared-living areas and nursing stations.
Documented information in patient charts and communicated status updates to interdisciplinary care team.
Responded to patient alarms and needs-assessment requests to identify course of treatment.
Maplewood Nursing Home - LNA City, STATE, 11/2001 - 09/2012
Provided basic patient care by bathing and grooming patients, changing bedding and assisting in feeding activities.
Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
Facilitated activities of daily living, including personal hygiene management, feeding and ambulation.
Recognized and reported abnormalities or changes in patients' health status to nursing staff for immediate assessment.
Monitored patient's respiration activity, blood pressure and blood glucose levels in response to medical administration.
Conducted routine checks on standard patient vitals, including blood pressure, blood sugar and heart rate.
Took patients vitals, including blood pressure, temperature and pulse and documented vital signs and weight of patients.
Engaged with patient family and friends to provide courteous visit experience.
Answered signal lights, bells and requests-for-service to assist patient services fulfillment.
Delivered high level of care to every patient.
Documented patient intake and dietary requirements and aided with feeding and monitoring.
Comforted patients and provided each with reassurance and encouragement.
Exhibited compassionate care and communication regarding issues surrounding death and dying.
Followed safe lifting techniques and individual resident lifting instructions.
Managed and maintained patient rooms, shared-living areas and nursing stations.
Responded to patient alarms and needs-assessment requests to identify course of treatment.
Collected specimens, monitored vitals and maximized patient comfort to maintain optimal environment.
Assessed vitals and noted medical information to report changes to nursing staff and physicians.
Planned, prepared and served meals and snacks according to prescribed diets.
Promoted patient satisfaction by assisting with daily living needs such as bathing, dressing, toileting and exercising.
Assisted with adequate nutrition and fluid intake.
Assisted patients during ambulation and moved from one place to another by pushing wheelchairs.
Turned or re-positioned bedridden patients to promote blood flow and prevent bedsores.
Followed rehabilitation and treatment care plans to accelerate patient recovery, minimize pain and optimize patient outcomes.
Used mobility devices to transport patients.
Provided support with bathing, toileting, grooming, and washing.
Assisted patients gently and respectfully with daily living activities, including bathing, positioning, toileting and feeding and documented care per unit protocols.
Managed supplies and restocked inventory to promote optimal availability for patient care.
Completed daily patient charting on computer with [Software] and [Software].
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