Gifted in working with stressed, confused and upset individuals in need of benefits information and supportive guidance to navigate software systems. Effective at operating within HIPPA regulations and call center department guidelines to manage telephone calls, emails, letters and in-person requests for assistance. Successful Customer Service Representative with 1 years of experience addressing customer requests and concerns. Expert at providing relevant information and options to effectively resolve issues. Upbeat and energetic with grace in handling difficult situations through resourcefulness and adaptability.
Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.
Companies Worked For:
Job Titles Held: