Montgomery Street, San Francisco, CA94105(555) 432-1000, resumesample@example.com
Summary
High energy and outgoing with a dedication to positive guest relations desires a position as a server
or hostess in a fast-paced restaurant or bar. High volume dining, customer service and cash handling
background. Highly responsible and reliable Point of Sale (POS) system operation Works well under pressure Extensive hospitality background R.A.M.P Certified Upbeat, outgoing and positive Food safety understanding
Highlights
Microsoft Office, Excel, and Quickbooks. Studied Adobe Premier Pro (video editing) and Adobe Dreamweaver (webpage design). Used Point of Sale (POS) computers and software extensively.
Accomplishments
Experience
05/2014 to 01/2014Waitress, Busser, Dishwasher, Food PrepElior | Springfield, GA,
Assisted guests with making menu choices in an informative and helpful fashion.
Delivered exceptional service by greeting and serving customers in a timely, friendly manner.
Appropriately suggested additional items to customers to increase restaurant sales.
Answered questions about menu selections and made recommendations when requested.
Regularly checked on guests to ensure satisfaction with each food course and beverages.
Delivered exceptional, friendly and fast service.
Routinely cleaned tables, table settings, glassware, windowsills, carpets, counters, floors, storage areas and service refrigerators.
Inquired about guest satisfaction, anticipated additional needs and happily fulfilled requests.
Correctly calculated charges, issued bills and collected payments.
Continually kept carpets and floor clear of debris.
Maintained a professional tone of voice and words at all times, including during peak rush hours.
Politely answered phones promptly and recorded orders.
Routinely checked menus to verify they were current, clean and wrinkle-free.
Welcomed and acknowledge all guests in a friendly, service-oriented manner.
Completed opening and closing checklists according to set standards.
Maximized table turns and rotated seating for maximum guest satisfaction.
Operated and maintained cleaning equipment and tools, including the dishwasher, hand wash stations, pot-scrubbing station and trash compactor.
Sprayed all racked items with hot water to loosen and remove food residue.
Closed down the kitchen after each shift and precisely followed closing checklist for kitchen stations.
Assisted servers and dining room hosts and quickly responded to guests' needs.
Promptly and consistently reset tables with spotless service ware.
Transported all dirty tableware from dining room to dishwashing area for proper cleaning.
Consistently delivered exceptional customer service by quickly and efficiently clearing restaurant tables.
02/2013 to 05/2014BartenderCzartoryski's Cafe | City, STATE,
Delivered exceptional service by greeting and serving customers in a timely, friendly manner.
Promptly served all food courses and alcoholic beverages to guests.
Regularly checked on guests to ensure satisfaction with each food course and beverages.
Managed closing duties, including restocking items and reconciliation of the cash drawer.
Delivered exceptional, friendly and fast service.
Consistently adhered to quality expectations and standards.
Demonstrated awareness of liability issues and the law by confirming legal drinking age and discontinuing service to intoxicated guests.
Inquired about guest satisfaction, anticipated additional needs and happily fulfilled requests.
Correctly calculated charges, issued bills and collected payments.
Checked in deliveries and signed off on products received.
Maintained a professional tone of voice and words at all times, including during peak rush hours.
Promoted and endorsed the company to bring in new business.
Welcomed and acknowledge all guests in a friendly, service-oriented manner.
Completed opening and closing checklists according to set standards.
Actively complied with all health department regulations and rectified issues immediately.
Hand-washed dishes and glassware thoroughly.
Stocked deliveries in a timely and safe manner.
Cleaned dishes with detergent and rinsing and sanitizing chemicals in the 3-compartment sink.
02/2013 to 05/2013Line Server/Grill CookQdoba Mexican Grill | City, STATE,
Assisted guests with making menu choices in an informative and helpful fashion.
Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
Delivered exceptional service by greeting and serving customers in a timely, friendly manner.
Appropriately suggested additional items to customers to increase restaurant sales.
Promptly served all food courses and alcoholic beverages to guests.
Answered questions about menu selections and made recommendations when requested.
Effectively communicated with kitchen staff regarding customer allergies, dietary needs and other special requests.
Managed closing duties, including restocking items and reconciliation of the cash drawer.
Skillfully anticipated and addressed guests' service needs.
Consistently adhered to quality expectations and standards.
Delivered exceptional, friendly and fast service.
Routinely cleaned table linens, table settings, glassware, windowsills, carpets, counters, floors, storage areas and service refrigerators.
Demonstrated awareness of liability issues and the law by confirming legal drinking age and discontinuing service to intoxicated guests.
Inquired about guest satisfaction, anticipated additional needs and happily fulfilled requests.
Correctly calculated charges, issued bills and collected payments.
Continually kept carpets and floor clear of debris.
Maintained a professional tone of voice and words at all times, including during peak rush hours.
Promoted and endorsed the company to bring in new business.
Welcomed and acknowledge all guests in a friendly, service-oriented manner.
Completed opening and closing checklists according to set standards.
Actively complied with all health department regulations and rectified issues immediately.
Quickly and thoroughly swept and mopped floors, removed trash and cleaned and stocked restrooms.
Hand-washed dishes and glassware thoroughly.
Cleaned dishes with detergent and rinsing and sanitizing chemicals in the 3-compartment sink.
Diligently cleaned, sanitized and organized food speed racks, food bins, dry storage racks and chemical storage room.
Closed down the kitchen after each shift and precisely followed closing checklist for kitchen stations.
Provided high quality service.
Greeted guests in a pleasant and courteous manner.
Supported other areas of the restaurant as necessary, such as setup, cleanup, prep work and equipment maintenance.
Education
Expected in June 2011Associate of Applied Business | Marketing & Management Business Management and OperationsFortis Institute, , PAGPA: Marketing & Management Business Management and Operations
Expected in September 2009 | G.E.D, Saint Benedict's Education Center, Erie, PAGPA:
Interests
Modeling, Hair and Makeup stylist assistant for photoshoot clients, Promoting local businesses of peers and friends, Jewelry and Accessory crafting, Dance, Cooking
ACTIVITIES AND INTERESTS Modeling, Hair and Makeup stylist assistant for photoshoot clients, Promoting local businesses of peers and friends, Jewelry and Accessory crafting, Dance, Cooking
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