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Jessica Jessica
  • Montgomery Street, San Francisco, CA 94105
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
Executive Profile

Competent Assistant manager equipped with solid time management and interpersonal skills. Seeking an entry level position in the human resources field. Proven record of reliability and strongability to establish rapport with patients, family and staff. Bilingual in Somali and English, allowingto be more diverse in the ability to work with Somali clients, which creates a more effective experience.

Skill Highlights
  • Enthusiastic caregiver
  • Sales
  • AED certification
  • Risk management
  • Business management
  • AmbulationTranslating
  • Vital signsEvent Coordinating
  • Long-term care
  • Physical therapy experience
  • Excellent quantitative skills
  • Excellent research skills
  • Detail oriented
  • Decisive leader
  • Performance tracking and evaluation
Core Accomplishments

Managed 500 client accounts daily driving productivity over 110% and increasing the company revenue by $30,000 in a single day.

Leading in sales for six months straight


Quality Communication

  • Interacted with 50+ affiliate stations in US and Puerto Rico, ensuring reliable and high-speed delivery to residential and small-business customers.

CCustomer Interface

  • Greeted customers upon entrance and handled all cash and credit transactions.
  • Assisted customers over the phone regarding store operations, product, promotions and orders.

Computed Data Reports

  • Provided required weekly, monthly and quarterly reports listing sales figures and client track records.

Professional Experience
Waiter,hostess,cashier, Asst.Manager, 06/2008 - 08/2012
Clarksburg Cider Lancaster, NY,
  • Developed customer service skills.
  • Accepted payment from customers and made change as necessary.Checked patrons' identification to ensure that they met minimum age requirements for consumption of alcoholicbeverages.Attempted to limit problems and liability related to customers' excessive drinking.Developed variety of menu items catering to customers with food allergies and diet restrictions such as gluten-free andvegan items.
Sales Representative, 2013 - 06/2014
Shawnee Manor Lima, OH,
  • Computed sales prices, total purchases and processed payments.Described merchandise and explain operation of merchandise to customers.Placed special orders and called other storesto find desired items.Recommended merchandise based on customer needs.Replenished floor stock and processedshipments to ensure product availability for customers.Designed displays to make the store experience interactive andengaging.Arranged items in favorable positions and areas of the store for optimal sales.Assisted with buying over thecounter and communicating with retail merchants.Organized and located inventory and updated store spreadsheets.
STNA, 07/2013 - 03/2014
FRIENDLY CARE City, STATE,
  • Observed and documented patient status and reported patient complaints to the case manager.Read and recorded.
  • temperature, pulse and respiration.Massaged patients and applied preparations and treatments, such as liniment, alcoholrubs and heat-lamp stimulation.Completed and submitted clinical documentation in accordance with agencyguidelines.Prepared patient rooms prior to their arrival.Collected urine and fecal samples.Support duties for diagnosticand technical treatment procedures, such as setting up and operating special medical equipment and apparatus.Assistedwith adequate nutrition and fluid intake.Cleaned and organized patients' living quarters.Provided transportation, assistanceand companionship to clients.Positioned residents for comfort and to prevent skin pressure problems.Facilitated gamesand other activities to engage clients.
Pier1 Imports Dedicated account handler, 07/2013 -
MXD Group City, STATE,

Collected customer feedback and made process changes to exceed customer satisfaction goals.Made reasonable procedure exceptions to accommodate unusual customer requests.Provided accurate and appropriate information in response to customer inquiries.Demonstrated mastery of customer service call script within specified timeframes.Facilitated information flow between customer service, account management operations, quality assurance, training and payroll departments to guarantee call center objectives were met.

Education
HIGH SCHOOL DIPLOMA: , Expected in 2011
-
River Valley High School - Caledonia, OH
GPA: AStudent government representative.Member of English ClubMember ofSpanish ClubMember of Government History ClubTop 30% of classCoursework in Business Administration and AccountingRiver Valley Academic Achievement Award
AStudent government representative.Member of English ClubMember ofSpanish ClubMember of Government History ClubTop 30% of classCoursework in Business Administration and AccountingRiver Valley Academic Achievement Award
PHARMACY: Medicine, Expected in 2017
-
The Ohio State University - Columbus, OH
GPA: Awarded The Ohio State University Scholarship Award for academic achievement.Placed on Dean's List3.62 GPACoursework in Anatomy and PhysiologyCoursework in BiologyCoursework in Chemistry

Awarded The Ohio State University Scholarship Award for academic achievement.Placed on Dean's List3.62 GPACoursework in Anatomy and PhysiologyCoursework in BiologyCoursework in Chemistry

Interests

STNA- State Tested Nursing Aid

CPR CertifiedFirst Aid

CertifiedAED- Automated external defibrillator certified

Personal Trainer- ISSA Certified

Weight loss journey of over 110lbs

NPC competitive bodybuilder

Skills
  • Sales Software: Salesforce.com, TapScan
  • Public Relations Software: Bacon's Mediasource, Factiva
  • Desktop Publishing Software: Photoshop, Illustrator, HTML
Additional Information
  • LICENSES
  • STNA- State Tested Nursing AidCPR CertifiedFirst Aid CertifiedAED- Automated external defibrillator certifiedPersonal Trainer- ISSA Certified
  • COMMUNITY SERVICE
  • Volunteer,World Refugee Day, 2008,2009,2010,2011Volunteer, High Banks Food Pantry, 2013-currentTutor, k-6 grade, 2011-current

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Resume Overview

School Attended

  • River Valley High School
  • The Ohio State University

Job Titles Held:

  • Waiter,hostess,cashier, Asst.Manager
  • Sales Representative
  • STNA
  • Pier1 Imports Dedicated account handler

Degrees

  • HIGH SCHOOL DIPLOMA
  • PHARMACY

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