Waffle House Resume Example

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Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • Home: (555) 432-1000
  • Cell:
Professional Summary

Server with over 10 years of successful experience in food and customer service. Organized Virtual Assistant dedicated to improving accuracy and efficiency by maintaining and developing administrative and procedural processes. Focused and communicative individual possessing superb data entry, time management and customer service skills. Offering 10+ years of experience providing quality administrative support to clients. Ambitious with + years of hands-on experience verifying transaction information, obtaining payment authorizations and scheduling and preparing disbursements. First-rate expert at customer communication, data entry and organization. Diligent and meticulous professional commended for quickly and accurately learning new procedures.


•Stocking and replenishing

  • Menu memorization
  • Tableside service
  • Guest relations management
  • Beverage preparation
  • Cash handling expert
  • Daily specials memorization
  • To-go order preparation
  • High-volume dining
  • Bill computation
  • Order accuracy
  • Point of sale knowledge
  • Food sales and promotion
  • Hospitality service expertise
  • Food and beverage pairings
  • Dining area cleanliness
  • Order delivery practices
  • Sales expertise
  • Guest seating arrangements
  • Table setting knowledge
  • Food preparation and safety
  • Table setting
  • Item promotion
  • Performance improvement
  • Menu presentation
  • Cash Handling
  • Communication skills
  • Food station setup
  • Food spoilage prevention
  • Ordering procedures
  • Food running
  • Food preparation
  • Drawer management
  • Bagging and packaging
  • Refunds and exchanges
  • Payment collection
  • Cash register operations
  • Customer assistance
  • Credit card processing
  • Stocking and replenishing
  • Product upselling
  • Time management skills
  • Bagging assistance
  • Multi-tasking ability
  • Price changes
  • Cleaning and sanitizing
  • Good telephone etiquette
  • Order taking
  • Cash register operation
  • Basic math skills
  • Money handling
  • Cash register systems
  • Refund handling
  • Maintaining store appearance
  • Cash owed calculations
  • Cash register skills
  • Question responses
  • Cleaning procedures
  • Friendly demeanor
  • Payment Processing
  • Cash balancing
  • Receipt and refund issuance
  • Payment accepting
  • Staff Training
  • Shelf-cleaning
  • Guest inquiries
  • Point of sale knowledge
  • Cash drawer management
  • Customer Relations
  • Coupons and gift cards
  • Currency sorting
  • Cleanliness
Work History
Waffle House, 04/2019 to 09/2019
Public Health Management CorporationHarrisburg, PA,

Took orders to the customers order, called orders out to cooks, added customers tickets after pricing them, took to go orders over the phone, cashed customers out, dishes, dried silverware, and side work that was to be done daily.

Farmboy, 01/2019 to 04/2019
Tony And Darrel DeweezeCity, STATE,

Took customers orders, Cleaned tables for new customers

Waffle House, 11/2011 to 11/2017
Waffle HouseCity, STATE,
  • Handled different numbers of calls when customers called in to go orders and addressed customer inquiries and concerns.
  • Transported food and to customer locations.
  • Resolved conflicts and negotiated mutually beneficial agreements between parties.
  • Maintained excellent attendance record, consistently arriving to work on time.
  • Developed team communications and information other employees needed to know about customer needs, work schedule meetings.
  • Worked with [ customers to understand needs and provide excellent customer service.
  • Resolved problems, improved operations and provided exceptional customer upport.
  • Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
  • Increased customer satisfaction by resolving issues.
Childcare Worker, 01/2009 to 01/2010
North Bullitt DaycareCity, STATE,
  • Created and implemented diverse educational strategies to boost development.
  • Observed play activities to identify positive behaviors and areas in need of improvement, implementing behavior redirection where appropriate.
  • Sanitized dishes, tabletops, toys and frequently touched surfaces to prevent spreading of germs.
  • Enforced rules and managed behavior through developmentally appropriate discipline.
  • Applied positive behavior management techniques to enhance social interactions and emotional development.
  • Monitored entrances and exits to maintain safety and organized environments.
  • Met with parents about daily activities, positive developments and issues.
  • Planned and guided age-appropriate tasks like reading, art, breakfeast/lunch/nap tim es.
  • Kept notes of behavior issues, food served and medications administered to children.
  • Taught children to organize toys, wash hands and [Task] leading by example.
  • Instructed children in crafts and other activities to promote gross and fine motor skills, including creating paintings, drawings, paper crafts and decorations.
  • Managed safety and security of all children under care.
  • Cared for children ages 6 to 10 years of in nurturing and age-appropriate way.
  • Developed lessons and activities to promote children's physical and emotional development.
  • Used positive reinforcement techniques to promote patience and other good behaviors in children.
  • Selected appropriate stories based on ages of children and teachable moments, read to groups and promoted discussions based on content.
  • Consulted with families to discuss activities and behaviors of each child.
  • Maintained group discipline through positive reinforcement, behavior modeling and collaboration with parents.
  • Kept areas clean, organized and stocked, and sanitized surfaces and toys each day.
GED: , Expected in 06/2007
Breckinridge County High School - Harned, KY

working on getting my G.E.D.

Spending time with my children, walking, swimming, and talking most of the time!!!

I love to go to the park, , skating, reading bedtime stories,making memories with my children. If I'm not with them I like shopping, walking and talking with friends and family!!

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Resume Overview

School Attended
  • Breckinridge County High School
Job Titles Held:
  • Waffle House
  • Farmboy
  • Waffle House
  • Childcare Worker
  • GED