Livecareer-Resume
Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Summary

Dedicated and reliable professional with more than 18 years of combined experience in the youth development, human and social service fields working with youth and families from diverse racial and cultural backgrounds. Experienced in program development and coordination, training, group facilitation, relationship building, community outreach and collaboration. Highly skilled in building and fostering community partnerships.

Highlights
  • Exceptional interpersonal and group facilitation skills
  • Supervision
  • Excellent written and oral communication
  • Collaboration
  • Culturally responsive and equity-driven leader
Education
St. Mary's University of Minnesota Minneapolis, MN, Expected in 05/2014 Master of Arts : Counseling And Psychological Services - GPA :
Metropolitan State University Saint Paul, MN Expected in 05/2006 Bachelor of Science : Human Services - GPA :
  • Minor in Child Psychology
Rasmussen College Lake Elmo, MN Expected in 03/1995 Certicficate : Child Care Specialist - GPA :
Experience
Amherst H. Wilder Foundation - Volunteer Services Manager
Saint Paul, MN, 09/2005 - Current
  • Support Girl Scout membership objectives; analyze membership trends and market potentials to create a detailed strategic plan to increase membership and volunteer participation
  • Recruit, train and support close to 3,000 volunteers Provide clear and effective communication both written and orally; prepare and complete multiple reports and adhere to deadlines Execute strategies to develop Girl Scout awareness in local communities; identify key community leaders, build relationships and establish partnership opportunities to increase the Girl Scout network and visibility
  • Work closely with outside agencies including private and public school districts, Community Education, parks and recreation organization and other youth serving organizations Maximize participation and volunteerism in low income communities, communities of color, faith communities and other identity based communities
  • Work with a cross-functional team to ensure goals are met provide excellent customer service
Grace Hospice - In-Home Care and Skill Worker
Troy, MI, 01/2014 - 10/2018
  • Provided individual and family in-home counseling and skills training services
  • Compiled and evaluate client information for development and implementation of individual treatment plans
  • Maintained up to date clinical documentation Communicates with client, family and outside agencies to exchange information, coordinate services and resolve issues as appropriate
  • Maintained confidentiality of treatment records, reports and other sensitive and privileged information
  • Attended training seminars, staff meetings and weekly supervision Serves as a Mandated Reporter
Hca - Branch Director
Niceville, FL, 09/2003 - 08/2005
  • Managed all operations of the branch implementing key standards, polices and procedures of the organization
  • Hired, trained and developed employees and volunteers
  • Provided assessments including facility safety, program outcomes and employee performance
  • Led the evaluation planning and implementation to ensure the accuracy and timely data collection and reporting
  • Developed, maintained, and strengthened community collaborations and partnership to support the goals and the mission of the Club site.
  • Directly supervised volunteers & interns to ensure successful engagement
Boys And Girls Club Of The Twin Cities - Program Director
City, STATE, 08/1999 - 09/2003
  • Supported team to plan and implement all Club programs to drive optimal club experience, academic success, and post-secondary career readiness
  • Supported Branch director to implement consistent and high-quality professional development to all team members
  • Supported the creation and utilization of digital marketing collateral (flyers, informational videos, graphic images, etc.)
  • Executed all prevention and outreach programs and groups
  • Ensured all members had access to high quality youth development opportunities and career readiness
  • Served as a liaison between parents, schools, community and Club members
  • Collaborated with external partners including OJJDP, MPD, Truancy Diversion and the public school system
Additional Information

Current Girl Scouts of MN and WI River Valleys- Twin Cities, MN

New Volunteer Trainer and Community Troop Program Facilitator

09/2008 to 05/2010 Fourth Judicial District Court - Minneapolis, MN

Guardian ad Litem

07/2005 to 09/2008 Hennepin County - Minneapolis, MN

Licensed Foster Care Provider

08/2005 to 08/2008 Division of Indian Work - Minneapolis, MN

Spiritual Growth and Culture

09/2008 Hennepin County Strategic Initiatives and Community Engagement - Brooklyn Center, MN

Review Panel Participant; Teen Pregnancy Prevention Pilot Project

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Resume Overview

School Attended

  • St. Mary's University of Minnesota
  • Metropolitan State University
  • Rasmussen College

Job Titles Held:

  • Volunteer Services Manager
  • In-Home Care and Skill Worker
  • Branch Director
  • Program Director

Degrees

  • Master of Arts
  • Bachelor of Science
  • Certicficate

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