volunteer groomer management operations resume example with 15+ years of experience

Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000,
Executive Profile

I am pleased to learn about the inspirational opportunity with in Humane Society of theTennessee Valley organization and your search for a "Operations Director".

I am an experienced visionary Operations Director with over 10yrs solid executive, operations and sheltering management skills. Offering excellent, self directed reliability, public and business communications, professional vocabulary, personable management skills, experienced with multiple cross sectional industry related organizations and shelter personnel. I have a demonstrated high level administration and management capability and experience which include but not limited to, staff management, administrative executive level software, records management, financial planning, monthly budget analysis, public speaking, strategic marketing, customer service and detail-oriented day to day activities. I promote continued education for staff such as the certified course resources provided by The Human Society of the U.S., State of Tennessee and Federal Emergency Management Agency. I actively hold certifications in Shelter Operations Management, Shelter Financial Planning and Operational Budget Analysis, Sheltering in the Future Strategy, Basic Medical Recognition, New Innovative Industry Standards, Procedures and Products along with an indepth knowledge of DART - Emergency Animal Husbandry.

I look forward to meeting each of you and in return the opportunity for your organization to learn more about me.

Jessica Claire


Skill Highlights
  • 501C-3 development, comprehension state registration and implementations.
  • Executive Administration Management strategy Executive level.
  • Technical Writer/Editing of: Shelter Procedure and Regulations.
  • Standard Operating Procedure and Regulations
  • Volunteer Program
  • Medical Alerts / Disease Awareness I, II, III
  • Spay and Neuter Program
  • Community Outreach
  • FEMA / Homeland Security
  • DART U.S.- Disaster Animal First Responder United States
  • Shelter Operational Management I, II, II
  • Future Shelter Planning Strategies.
  • Shelter Networking
  • Continued Education within the Sate and Federal regulations / laws.
  • Database development and implementation, action tracking/ statistical reports/Audit based data analysis/ comments and resolution procedures.
Core Accomplishments

I am passionate about the Director of Operations Management and working within the community. During my career with in the Animal Operational Management industry I have been fortunate enough to work a professional or receive the gratification as a volunteer, while offering my expertise to help service my shelter and community. I have learned and worked along side some of the best experts within their field of study and or professional careers, By doing so has allowed me a diversified knowledge base and expertise basis of successful operational sheltering management. Offering my enhanced hands on experience I believe I could bring to the Human Society of the East Tennessee Valley, personnel, volunteers and the animals a welcoming atmosphere, professional management and rewarding happy homes.

Professional Experience
01/1999 to 03/2014 Volunteer / Groomer / Management Operations Spire | Austin, TX,

As volunteer, I am a groomer by trade and would service severe case trauma, that would hopefully lead to a healthy adopted loving family member. Offer assistance for grooming services to the public who were financially impaired to pay full services. Free nail service and baths to the elderly. I would conducted basic medicals, intake, adoptions, microchips, website photography, adoption runs state and out of state/ quarantine and medicals, veterinarian assisted when required, van driver, lunch retriever,,, Manager of volunteers, front lobby, back lobby and inmate community service program and much more.

1999 to Director of Operations Monroe County Cruelty Investigations | City, STATE,

I still take calls as a volunteer investigator in Blount County when needed. As Director of Operations I conducted the start up operations, 501C-3 requirements, Hired Legal representation, Animal Control Investigators. Implemented the MOU between Field ACO Investigator, ER/ Veterinarian and County Shelter hand off of responsibility. I wrote the Shelter and Cruelty Investigations Standard Operating Procedures. Developed a database management legal record archival and identification code. Developed and created all TN state ACO investigation county forms. Have witnessed and or wrote state/federal/ local crime case reports, testified and close out comment/resolution files. Management follow up on court fined funding, probation and or parole requirements and regulations. Managed and trained all NACA personnel for sheltering, emergency sheltering, crime scene, testifying in a court of law setting and the utilization of when and what forms to implement and why. Trainer for field investigations and public speaking.

Expected in 2005 Associate of Science | Senior Administration of Operations International Association Administrative Professionals, Knoxville, Tennessee GPA:
Expected in 2009 Associate of Science | Homeland Security / Incident Commander FEMA, State, Tennessee GPA:

I am fully trained within the Federal FEMA regulations regarding Agricultural and Domestic Homeland Security Response, Medical, Logistics and Public Officer Media Speaking

Expected in Associate of Science | Community Emergency DART-DO - Disaster Animal Responder Team - Director Operations, , Tennessee GPA:

In alliance with the American Red Cross and federal regulations - DART Director of Operations is responsible for the assembly of qualified personnel, medicals, materials, equipment and logistics. Development process begins with the start of state and federal mandated policy/procedure and officers elected to carry out responsibilities in the event of an emergency. A call out personnel criteria, responder post criteria and the Incident Command Operations procedure. A specialized team of qualified individuals to react, follow procedure to resolution in the event of a community emergency and when applicable with in the USA.

Expected in Associate of Science | Homeland Security / FEMA Based Agri-Emergency Responder, , Tennessee GPA:

University of Auburn, FEMA trained to assist veterinarians and specialized FDA/CDC,, responder to be Director of Operations of a specialized team in the event of an emergency with in the Agricultural industry


i am an experienced Technical Writer regarding Employment and Interview contracts, Governmental Agencies representation and or contracts / MOU's, Public - Community Alliances/ Agreements between Rescue Organizations and Real Estate / leasing Contracts.

I am am very adapt and trained in operations logistic needs and requirements, materials/ handling and daily to daily required supplies along with emergency preparedness readiness.

I feel I am unique in the fact that I have physically worked or volunteered within each position and level under the director of Operations / Sheltering to better understand the full position and responsibilities.

As the Director of Operations:

I have experience in oversight and management for large personnel teams/groups, individuals and in special operation projects.

I have hired and terminated employees. I have an extensive marketing background and strategic analysis for data and database implementation.

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Resume Overview

School Attended

  • International Association Administrative Professionals
  • FEMA
  • DART-DO - Disaster Animal Responder Team - Director Operations
  • Agri-Emergency Responder

Job Titles Held:

  • Volunteer / Groomer / Management Operations
  • Director of Operations


  • Associate of Science
  • Associate of Science
  • Associate of Science
  • Associate of Science

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