Livecareer-Resume
Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
Summary

I am a human resources focused professional with a decade of experience in a wide range of business roles, primarily focused in the healthcare industry. Using my skills in active listening, problem solving, and teamwork, I have helped manage teams of professionals to improve efficiency and maintain high levels of customer satisfaction. I'm a strong administrative professional with a Bachelor of Business Administration (BBA) focused in Business Administration and Management from Morrisville State College. I recently earned my master's degree in Human Resource Management from Stony Brook University. I'm seeking a position in the healthcare setting that will enable me to build on my foundation of diverse administrative and management skills.

Skills
  • Schedule coordination
  • Volunteer training
  • Strong problem solver
  • Excel spreadsheets
  • Volunteer evaluations
  • Closing and contract negotiations
  • Program management
  • Sales monitoring
  • Staff training and development
  • Marketing tactics
  • Customer relations
  • Microsoft Office expertise
  • Strategic Planning
  • Compensation/payroll
  • Personnel records maintenance
  • Assessing performance
  • New hire orientation
  • Administrative skills
  • Multitasking to manage large workloads
Experience
Volunteer Coordinator & Registered Cat Foster, 02/2019 to Current
CNY Cat CoalitionCity, STATE,
  • Onboarding of volunteers (Interview, coordinate training & mentor).
  • Manage the clinic volunteer files and contact list (update periodically).
  • Reports on status of program to board of directors.
  • Organizes adoption events.
  • Processes adoption applications, including reference and background checks (approve or deny).
  • Provides all veterinary care for homeless cats in foster care.
  • Matched volunteers with open positions based on individual strengths and knowledge.
  • Oversee volunteer logistics, including scheduling and transportation management for multiple spay & neuter clinics.
  • Matched volunteers to appropriate opportunities by conducting skills-based assessments.
  • Covered vacancies in key roles and assignments when volunteers were absent or unavailable.
  • Solicited feedback from staff and volunteers to improve existing programs.
Secretary (Previously Certified Nurses Aide), 09/2015 to Current
Crouse HospitalCity, STATE,
  • Management oversight and schedule maintenance of therapy aides & counselors.
  • Actively participates in special department and hospital projects.
  • Supports operation of department through various administrative and clerical tasks.
  • Front-facing interaction with visitors/ patients to provide information and directives.
  • Maintained office safety by screening visitors, updating logs and issuing temporary IDs.
  • Proactively communicates with department leadership and works closely with all staff to provide quality care for all patients.
  • Coordinates with multiple healthcare professionals across various disciplines.
  • Organizes and maintains department files.
  • Coordinated communications, including taking calls, responding to emails and interfacing with clients.
  • Prepared packages for shipment by generating packing slips and setting up courier deliveries.
  • Managed multiple calendars and contacts within company systems.
  • Updated Microsoft spreadsheets to track various data for monthly and yearly comparisons.
  • Conducted routine checks on standard patient vitals, including blood pressure, blood sugar and heart rate.
  • Maintained accurate, timely flow of information by completing thorough patient records and updating healthcare team on patient status.
Personal Care Aide/Certified Nurse’s Aide, 12/2008 to 12/2017
Pounder Hall Assisted Living & Eastern Star Campus Eastern Star Nursing HomeCity, STATE,
  • Responsible for managing facility alone and with a team.
  • Provided safe and effective care to patients.
  • Proficiency in long-term skilled nursing.
  • Conducted routine checks on standard patient vitals, including blood pressure, blood sugar and heart rate.
  • Fostered relationships with patients, caregivers and healthcare teams to achieve individual care plan targets.
  • Recognized and reported abnormalities or changes in patients' health status to nursing staff for immediate assessment.
Assistant Branch Manager & Corporate Account Specialist, 06/2012 to 12/2014
Enterprise Rent A Car & Commercial TruckCity, STATE,
  • Interviewed candidates both entering and exiting the company.
  • Enforced company policies and procedures to strengthen operational standards across departments.
  • Developed new and maintained existing corporate accounts to better serve their needs and promote brand loyalty through frequent individualized recommendations for products and services.
  • Managed vehicle and supply inventory.
  • Promoted and marketed products.
  • Managed various office planning tasks.
  • Monitored daily operations and supported Branch Manager in necessary duties.
  • Trained and mentored highly effective teams to meet or exceed corporate standards (Received recognition for both customer service and high sales)
  • Maximized sales potential by training new members in improved sales strategies.
  • Networked within communities to identify and capitalize on business opportunities.
  • Mentored staff to enhance skills and achieve daily/weekly/monthly targets, using hands-on and motivational leadership.
Education and Training
MBA: Human Resource Management, Expected in 01/2020
Stony Brook University - Stony Brook, NY,
GPA:

GPA: 4.0

BS: Business Administration, Expected in 01/2012
Morrisville State College - Morrisville, NY,
GPA:
AAS: Business Administration, Expected in 01/2010
Mohawk Valley Community College - Utica, NY,
GPA:
AAS: Business Management, Expected in 01/2009
Mohawk Valley Community College - Utica, NY,
GPA:
Certifications
Lawson ADP Payroll Services NYS Health Commerce System CPR Training
Additional Information
  • I am a human resources-focused professional with a decade of experience in a wide range of business roles, primarily focused in the healthcare industry. Using my skills in active listening, problem solving, and teamwork, I help manage teams of professionals to improve efficiency and maintain high levels of customer satisfaction. I recently earned my master’s degree in human resource management and am seeking a position in a professional human resources setting that will enable me to build on my foundation of diverse administrative and management skills.
Websites, Portfolios, Profiles
  • www.linkedin.com/in/janyl-Claire-mhrm-a719632b

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Resume Overview

School Attended

  • Stony Brook University
  • Morrisville State College
  • Mohawk Valley Community College
  • Mohawk Valley Community College

Job Titles Held:

  • Volunteer Coordinator & Registered Cat Foster
  • Secretary (Previously Certified Nurses Aide)
  • Personal Care Aide/Certified Nurse’s Aide
  • Assistant Branch Manager & Corporate Account Specialist

Degrees

  • MBA
  • BS
  • AAS
  • AAS

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